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Scaling and Polishing is for Designers (not just dentists)
Speaker: Jill Quek & Lee Si Min, Product Designers at Zendesk
We’re designers at Zendesk, a customer service platform with 8 different products, used by more than 100,000 businesses in over 150 countries and 40 languages worldwide. Our Creative team of 40+ is distributed across 7 countries. Working with an international team for an international audience means we constantly need to think about design that scales. We’ll talk about the struggles, successes and surprises we’ve experienced as we’ve tackled scalable design.
Si Min Lee
Lee Si Min is a Product Designer at Zendesk. Her work on the Chat mobile application and the end-user widget extends the way businesses connect to their customers. She graduated from the National University of Singapore, where she majored in Industrial Design. Her generative and interaction design works have been featured locally in the Singapore Arts Museum, and exhibited abroad at the Milan Design Week, and the Dubai Design Week. She recently found her passion in UI/UX design, specialising in rapid prototyping and microinteractions.
Jill is a Product Designer at Zendesk, focused on Zendesk Message, which helps companies engage customers on messaging apps like Facebook and Twitter. She was previously on Zendesk's Brand team, crafting and advocating beautifully simple design. Over the past 8 years, Jill has worked on a wide spectrum of design projects, from hand-drawn illustrations to digital apps. She's partnered with international brands like Dean & DeLuca and Comme des Garçons, as well as local startups like Rudepackets and Windowsill Pies.
Produced by Engineers.SG
Recorded By: Sebastiaan Deckers (@sebdeckers)