After 10 years spent trying to effect change in health care systems around the world, Robin Youngson has learned that the key to changing people’s minds, no matter your cause, lies in connecting with, not battling against each other.

Dr Robin Youngson is a New Zealand anaesthetist renowned for his pioneering work on compassionate healthcare.

Robin is the co-founder of the international ‘Hearts in Healthcare’ movement (heartsinhealthcare.com) and the author of ‘TIME TO CARE – How to love your patients and your job’. A captivating speaker, he’s been inspiring audiences in many countries spanning Australia, the USA, Canada, Japan, Hong Kong, the Middle East, UK and Europe.

This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx