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Salesforce Success Story | Smart Energy Group

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In only 6 weeks, we implemented Salesforce Field Service Lightning for Smart Energy Group, the largest residential solar retailer in Australia.
Super fast growing company, Smart Energy Group was created in 2016 and have now 150+ staff and 7 offices. With the help of ProQuest, Smart Energy Group use Salesforce to streamline and automate their interactions with customers, and Field Service Lightning to maximise efficiency in scheduling and dispatching solar panel installation jobs to contractors.

Thanks to ProQuest and Salesforce FSL, Smart Energy Group have realised significant and immediate business benefits:
• reduce installation time from 35 days to 21
• increase the number of installation jobs per week from 30 to 120+

Smart Energy has been featured as a case study by the Commonwealth Bank:
https://www.commbank.com.au/guidance/business/case-study--smart-energy-new-south-wales-201903.html

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ABOUT PROQUEST CONSULTING

ProQuest Consulting is a Sydney-based #Salesforce implementation partner. We work to empower companies in Australia and New Zealand to achieve higher performance through the delivery of tailored Salesforce solutions using disciplined #Agile Scrum methodology.

We specialise in:

• Salesforce Sales Cloud
• Salesforce Service Cloud
• Salesforce Field Service Lightning
• Salesforce Community Cloud
• Salesforce Marketing Cloud
• Salesforce Analytics Cloud

• Strategy and Innovation Consulting
• Digital Transformation
• Agile Coaching
• Custom Development
• Training
• Support