-
Well, so another vulnerability in our mind is
something called a variable schedule reward,
-
and that's like a slot machine
in Las Vegas.
-
It turns out that slot machines make
more money in the United States
-
than baseball, movies and
theme parks combined.
-
People become addicted to slot machines, I think it's two to
three times faster than any other kind of gambling in a casino.
-
So it's insane. And why is that?
-
Because it's very simple:
-
you just pull a lever, and sometimes you
get a reward and sometimes you don't.
-
And the more random it is and the more variable
it is the more addictive it becomes.
-
And the thing is, that that turns
our phone into a slot machine,
-
because every time we check our phone we're
playing the slot machine to see “what did I get?”
-
Every time that we check our email, we're playing
the slot machine to see, “What did I get?
-
Did I get invited to an interview at Big Think
or did I just get another newsletter?”
-
Or if you're on a dating site
like Tinder
-
and when you're swiping, each swipe is: you're playing
the slot machine to see “did I get a match?”,
-
I'm playing the slot machine to see,
“did I get a match?”
-
And the problem is that this dynamic, these variable
schedule rewards or this slot machine mechanic,
-
is so powerful that it's the best thing at addicting
people and putting you in the zone.
-
One of the original designers of
the Facebook newsfeed told me
-
that the thing that made the newsfeed work
at the very, very, very beginning back in 2006
-
was in part a hardware innovation. And I
looked at her and I said, "What do you mean?"
-
And she said it was actually
the scroll wheel on a mouse,
-
because with the scroll wheel on a mouse your
hand never had to leave its resting position
-
—you just scroll to see the next thing.
-
Because before that you had
to click on the down button
-
or move your mouse and drag the arrow
down and scroll the page that way.
-
When you don’t, you can take your
two fingers on a track pad and do this,
-
or you can just scroll
on a scroll wheel
-
—it just means your hand never has to leave its
resting position, and it's more like a slot machine:
-
you can just keep swiping and playing just like
in Vegas where there's the button right there.
-
They actually changed it. In fact, it used
to be a lever, and now it's just a button
-
in Vegas because they found it's easier just to
get people to see if they get a match this way.
-
So, how much on our phones, when we use our technology, Instagram
is like a slot machine? What's going to come next on the feeds?
-
Snapchat is a slot machine, each
time you see the red notifications
-
and you don't know what's behind it you're playing the slot
machine when you click on it to see “what did I get?”
-
And so it's sprinkled all throughout these products because
it's a very compelling way of getting people's attention.
-
There are alternative social networks that
don't want your attention to maximize profits.
-
Discover them at
trade-free.org/directory