0:00:01.640,0:00:02.896 Fifteen years ago, 0:00:02.920,0:00:07.760 I thought that the diversity stuff[br]was not something I had to worry about. 0:00:08.480,0:00:11.720 It was something an older[br]generation had to fight for. 0:00:12.960,0:00:16.656 In my university,[br]we were 50-50, male-female, 0:00:16.680,0:00:19.456 and we women often had better grades. 0:00:19.480,0:00:22.856 So while not everything was perfect, 0:00:22.880,0:00:24.896 diversity and leadership decisions 0:00:24.920,0:00:29.000 was something that would happen[br]naturally over time, right? 0:00:30.640,0:00:32.400 Well, not quite. 0:00:33.160,0:00:36.056 While moving up the ladder[br]working as a management consultant 0:00:36.080,0:00:38.136 across Europe and the US, 0:00:38.160,0:00:42.736 I started to realize how often[br]I was the only woman in the room 0:00:42.760,0:00:46.280 and how homogenous leadership still is. 0:00:47.520,0:00:49.336 Many leaders I met 0:00:49.360,0:00:54.176 saw diversity as something to comply with[br]out of political correctness, 0:00:54.200,0:00:56.840 or, best case, the right thing to do, 0:00:57.680,0:00:59.680 but not as a business priority. 0:01:00.320,0:01:02.656 They just did not have a reason to believe 0:01:02.680,0:01:07.656 that diversity would help them achieve[br]their most immediate, pressing goals: 0:01:07.680,0:01:10.736 hitting the numbers,[br]delivering the new product, 0:01:10.760,0:01:13.040 the real goals they are measured by. 0:01:14.440,0:01:17.856 My personal experience[br]working with diverse teams 0:01:17.880,0:01:21.976 had been that while they require[br]a little bit more effort at the beginning, 0:01:22.000,0:01:25.200 they did bring fresher,[br]more creative ideas. 0:01:25.880,0:01:28.016 So I wanted to know: 0:01:28.040,0:01:31.856 Are diverse organizations[br]really more innovative, 0:01:31.880,0:01:35.720 and can diversity be more[br]than something to comply with? 0:01:36.320,0:01:38.680 Can it be a real competitive advantage? 0:01:40.360,0:01:44.640 So to find out, we set up a study[br]with the Technical University of Munich. 0:01:45.400,0:01:50.576 We surveyed 171 companies[br]in Germany, Austria and Switzerland, 0:01:50.600,0:01:53.536 and as we speak, we're expanding the study 0:01:53.560,0:01:56.376 to 1,600 companies 0:01:56.400,0:01:58.880 in five additional countries[br]around the world. 0:01:59.760,0:02:02.656 We asked those companies[br]basically two things: 0:02:02.680,0:02:05.720 how innovative they are[br]and how diverse they are. 0:02:06.840,0:02:08.336 To measure the first one, 0:02:08.360,0:02:11.080 we asked them about innovation revenue. 0:02:12.000,0:02:14.656 Innovation revenue is the share[br]of revenues they've made 0:02:14.680,0:02:17.696 from new products and services[br]in the last three years, 0:02:17.720,0:02:20.976 meaning we did not ask them[br]how many creative ideas they have, 0:02:21.000,0:02:24.816 but rather if these ideas[br]translate into products and services 0:02:24.840,0:02:28.240 that really make the company[br]more successful today and tomorrow. 0:02:29.760,0:02:34.296 To measure diversity,[br]we looked at six different factors: 0:02:34.320,0:02:37.880 country of origin,[br]age and gender, amongst others. 0:02:39.320,0:02:42.256 While preparing to go in the field[br]with those questions, 0:02:42.280,0:02:44.536 I sat down with my team 0:02:44.560,0:02:47.840 and we discussed what[br]we would expect as a result. 0:02:49.640,0:02:51.760 To put it mildly, we were not optimistic. 0:02:53.000,0:02:56.536 The most skeptical person on the team[br]thought, or saw a real possibility, 0:02:56.560,0:02:58.960 that we would find nothing at all. 0:03:00.360,0:03:02.656 Most of the team[br]was rather on the cautious side, 0:03:02.680,0:03:06.576 so we landed all together at "only if," 0:03:06.600,0:03:08.696 meaning that we might find[br]some kind of link 0:03:08.720,0:03:11.256 between innovation and diversity, 0:03:11.280,0:03:12.936 but not across the board -- 0:03:12.960,0:03:15.856 rather only if certain criteria are met, 0:03:15.880,0:03:19.936 for example leadership style,[br]very open leadership style 0:03:19.960,0:03:24.120 that allowed people to speak up freely[br]and safely and contribute. 0:03:26.240,0:03:28.280 A couple of months later,[br]the data came in, 0:03:29.520,0:03:33.840 and the results convinced[br]the most skeptical amongst us. 0:03:34.560,0:03:36.416 The answer was a clear yes, 0:03:36.440,0:03:38.200 no ifs, no buts. 0:03:38.840,0:03:40.976 The data in our sample showed 0:03:41.000,0:03:45.480 that more diverse companies[br]are simply more innovative, period. 0:03:47.120,0:03:52.136 Now, a fair question to ask[br]is the chicken or the egg question, 0:03:52.160,0:03:55.576 meaning, are companies[br]really more innovative 0:03:55.600,0:03:58.256 because they have[br]a more diverse leadership, 0:03:58.280,0:03:59.536 or the other way around? 0:03:59.560,0:04:00.760 Which way is it? 0:04:01.280,0:04:05.040 Now, we do not know how much[br]is correlation versus causation, 0:04:05.880,0:04:08.856 but what we do know is that clearly, 0:04:08.880,0:04:12.056 in our sample, companies[br]that are more diverse 0:04:12.080,0:04:13.576 are more innovative, 0:04:13.600,0:04:15.896 and that companies[br]that are more innovative 0:04:15.920,0:04:17.760 have more diverse leadership, too. 0:04:18.279,0:04:21.016 So it's fair to assume[br]that it works both ways, 0:04:21.040,0:04:24.920 diversity driving innovation[br]and innovation driving diversity. 0:04:27.360,0:04:30.136 Now, once we published the results, 0:04:30.160,0:04:34.736 we were surprised[br]about the reactions in the media. 0:04:34.760,0:04:37.656 We got quite some attention. 0:04:37.680,0:04:40.176 And it went from quite factual, 0:04:40.200,0:04:44.456 like "Higher Female Share[br]Boosts Innovation" 0:04:44.480,0:04:47.976 to a little bit more sensationalist. 0:04:48.000,0:04:49.936 (Laughter) 0:04:49.960,0:04:51.176 As you can see, 0:04:51.200,0:04:54.296 "Stay-at-home Women Cost Trillions," 0:04:54.320,0:04:56.256 and, my personal favorite, 0:04:56.280,0:04:58.656 "Housewives Kill Innovation." 0:04:58.680,0:05:01.696 Well, there's no such thing[br]as bad publicity, right? 0:05:01.720,0:05:04.056 (Laughter) 0:05:04.080,0:05:06.056 On the back of that coverage, 0:05:06.080,0:05:09.536 we started to get calls[br]from senior executives 0:05:09.560,0:05:11.256 wanting to understand more, 0:05:11.280,0:05:14.840 especially -- surprise, surprise --[br]about gender diversity. 0:05:15.680,0:05:19.776 I tend to open up[br]those discussions by asking, 0:05:19.800,0:05:23.936 "Well, what do you think of the situation[br]in your organization today?" 0:05:23.960,0:05:26.520 And a frequent reaction to that is, 0:05:27.480,0:05:30.520 "Well, we're not yet there,[br]but we're not that bad." 0:05:31.240,0:05:33.416 One executive told me, for example, 0:05:33.440,0:05:34.976 "Oh, we're not that bad. 0:05:35.000,0:05:37.736 We have one member[br]in our board who is a woman." 0:05:37.760,0:05:39.096 (Laughter) 0:05:39.120,0:05:40.336 And you laugh -- 0:05:40.360,0:05:43.320 (Applause) 0:05:46.760,0:05:50.136 Now, you laugh, but he had a point[br]in being proud about it, 0:05:50.160,0:05:51.496 because in Germany, 0:05:51.520,0:05:54.496 if you have a company 0:05:54.520,0:05:57.096 and it has one member[br]on the board who is a woman, 0:05:57.120,0:05:59.536 you are part of a select group of 30 0:05:59.560,0:06:03.216 out of the 100 largest[br]publicly listed companies. 0:06:03.240,0:06:08.456 The other 70 companies[br]have an all-male board, 0:06:08.480,0:06:12.296 and not even one of these hundred[br]largest publicly listed companies 0:06:12.320,0:06:16.000 have, as of today, a female CEO. 0:06:17.080,0:06:19.320 But here's the critically[br]important insight. 0:06:20.240,0:06:24.216 Those few female board members alone, 0:06:24.240,0:06:26.136 they won't make a difference. 0:06:26.160,0:06:30.280 Our data shows that for gender diversity[br]to have an impact on innovation, 0:06:31.200,0:06:34.920 you need to have more[br]than 20 percent women in leadership. 0:06:35.480,0:06:37.080 Let's have a look at the numbers. 0:06:38.600,0:06:42.296 As you can see, we divided[br]the sample into three groups, 0:06:42.320,0:06:45.216 and the results are quite dramatic. 0:06:45.240,0:06:49.936 Only in the group where you have[br]more than 20 percent women in leadership, 0:06:49.960,0:06:53.840 only then you see a clear jump[br]in innovation revenue 0:06:54.840,0:06:56.816 to above-average levels. 0:06:56.840,0:07:01.496 So experience and data[br]shows that you do need critical mass 0:07:01.520,0:07:03.016 to move the needle, 0:07:03.040,0:07:06.376 and companies like Alibaba,[br]JP Morgan or Apple 0:07:06.400,0:07:09.760 have as of today[br]already achieved that threshold. 0:07:12.480,0:07:14.880 Another reaction I got quite a lot was, 0:07:16.520,0:07:19.400 "Well, it will get solved over time." 0:07:20.200,0:07:23.456 And I have all the sympathy in the world[br]for that point of view, 0:07:23.480,0:07:25.400 because I used to think like that, too. 0:07:26.600,0:07:29.896 Now, let's have a look here again[br]and look at the numbers, 0:07:29.920,0:07:32.056 taking Germany as an example. 0:07:32.080,0:07:34.296 Let me first give you the good news. 0:07:34.320,0:07:37.136 So the share of women[br]who are college graduates 0:07:37.160,0:07:40.576 and have at least 10 years[br]of professional experience 0:07:40.600,0:07:43.896 has grown nicely over the last 20 years, 0:07:43.920,0:07:47.696 which means the pool[br]in which to fish for female leaders 0:07:47.720,0:07:49.856 has increased over time, 0:07:49.880,0:07:51.576 and that's great. 0:07:51.600,0:07:53.440 Now, according to my old theory, 0:07:54.880,0:07:56.456 the share of women in leadership 0:07:56.480,0:07:58.800 would have grown[br]more or less in parallel, right? 0:07:59.840,0:08:02.720 Now, let's have a look[br]at what happened in reality. 0:08:03.480,0:08:05.040 It's not even close, 0:08:07.360,0:08:10.576 which means I was so wrong 0:08:10.600,0:08:13.376 and which means that my generation, 0:08:13.400,0:08:14.600 your generation, 0:08:15.680,0:08:19.200 the best-educated[br]female generation in history, 0:08:20.520,0:08:21.936 we have just not made it. 0:08:21.960,0:08:26.456 We have failed to achieve leadership[br]in significant numbers. 0:08:26.480,0:08:29.400 Education just did not[br]translate into leadership. 0:08:30.720,0:08:33.816 Now, that was a painful realization for me 0:08:33.840,0:08:35.976 and made me realize, 0:08:36.000,0:08:38.296 if we want to change this, 0:08:38.320,0:08:40.679 we need to engage,[br]and we need to do better. 0:08:42.200,0:08:44.560 Now, what to do? 0:08:45.320,0:08:48.856 Achieving more than 20 percent[br]women in leadership 0:08:48.880,0:08:51.256 seems like a daunting task to many, 0:08:51.280,0:08:53.760 understandably, given the track record. 0:08:55.080,0:08:56.296 But it's doable, 0:08:56.320,0:08:59.576 and there are many companies today[br]that are making progress there 0:08:59.600,0:09:01.216 and doing it successfully. 0:09:01.240,0:09:04.696 Let's take SAP, the software[br]company, as an example. 0:09:04.720,0:09:09.376 They had, in 2011,[br]19 percent women in leadership, 0:09:09.400,0:09:11.256 yet they decided to do better, 0:09:11.280,0:09:14.456 and they did what you do[br]in any other area of business 0:09:14.480,0:09:16.016 where you want to improve. 0:09:16.040,0:09:18.520 They set themselves a measurable target. 0:09:19.440,0:09:24.336 So they set themselves a target[br]of 25 percent for 2017, 0:09:24.360,0:09:25.960 which they have just achieved. 0:09:27.120,0:09:30.536 The goals made them think more creatively[br]about developing leaders 0:09:30.560,0:09:33.016 and tapping new recruiting pools. 0:09:33.040,0:09:37.400 They now even set a target of 30 percent[br]women in leadership for 2022. 0:09:38.480,0:09:40.936 So experience shows it's doable, 0:09:40.960,0:09:42.936 and at the end of the day, 0:09:42.960,0:09:47.096 it all boils down to two decisions[br]that are taken every day 0:09:47.120,0:09:49.880 in every organization by many of us: 0:09:51.640,0:09:55.040 who to hire and who[br]to develop and promote. 0:09:56.000,0:09:58.576 Now, nothing against women's programs, 0:09:58.600,0:10:00.936 networks, mentoring, trainings. 0:10:00.960,0:10:02.160 All is good. 0:10:03.320,0:10:05.256 But it is these two decisions 0:10:05.280,0:10:09.296 that at the end of the day[br]send the most powerful change signal 0:10:09.320,0:10:10.840 in any organization. 0:10:13.040,0:10:16.096 Now, I never set out[br]to be a diversity advocate. 0:10:16.120,0:10:17.840 I am a business advisor. 0:10:18.720,0:10:23.696 But now my goal is[br]to change the face of leadership, 0:10:23.720,0:10:25.160 to make it more diverse -- 0:10:26.080,0:10:28.576 and not so that leaders can check a box 0:10:28.600,0:10:31.576 and feel like they have[br]complied with something 0:10:31.600,0:10:34.136 or they have been politically correct. 0:10:34.160,0:10:35.856 But because they understand, 0:10:35.880,0:10:39.376 they understand that diversity[br]is making their organization 0:10:39.400,0:10:40.800 more innovative, better. 0:10:41.680,0:10:45.536 And by embracing diversity,[br]by embracing diverse talent, 0:10:45.560,0:10:47.880 we are providing[br]true opportunity for everyone. 0:10:48.520,0:10:50.176 Thank you. Thank you so much. 0:10:50.200,0:10:52.840 (Applause)