1 00:00:01,640 --> 00:00:02,896 Fifteen years ago, 2 00:00:02,920 --> 00:00:07,760 I thought that the diversity stuff was not something I had to worry about. 3 00:00:08,480 --> 00:00:11,720 It was something an older generation had to fight for. 4 00:00:12,960 --> 00:00:16,656 In my university, we were 50-50, male-female, 5 00:00:16,680 --> 00:00:19,456 and we women often had better grades. 6 00:00:19,480 --> 00:00:22,856 So while not everything was perfect, 7 00:00:22,880 --> 00:00:24,896 diversity and leadership decisions 8 00:00:24,920 --> 00:00:29,000 was something that would happen naturally over time, right? 9 00:00:30,640 --> 00:00:32,400 Well, not quite. 10 00:00:33,160 --> 00:00:36,056 While moving up the ladder working as a management consultant 11 00:00:36,080 --> 00:00:38,136 across Europe and the US, 12 00:00:38,160 --> 00:00:42,736 I started to realize how often I was the only woman in the room 13 00:00:42,760 --> 00:00:46,280 and how homogenous leadership still is. 14 00:00:47,520 --> 00:00:49,336 Many leaders I met 15 00:00:49,360 --> 00:00:54,176 saw diversity as something to comply with out of political correctness, 16 00:00:54,200 --> 00:00:56,840 or, best case, the right thing to do, 17 00:00:57,680 --> 00:00:59,680 but not as a business priority. 18 00:01:00,320 --> 00:01:02,656 They just did not have a reason to believe 19 00:01:02,680 --> 00:01:07,656 that diversity would help them achieve their most immediate, pressing goals: 20 00:01:07,680 --> 00:01:10,736 hitting the numbers, delivering the new product, 21 00:01:10,760 --> 00:01:13,040 the real goals they are measured by. 22 00:01:14,440 --> 00:01:17,856 My personal experience working with diverse teams 23 00:01:17,880 --> 00:01:21,976 had been that while they require a little bit more effort at the beginning, 24 00:01:22,000 --> 00:01:25,200 they did bring fresher, more creative ideas. 25 00:01:25,880 --> 00:01:28,016 So I wanted to know: 26 00:01:28,040 --> 00:01:31,856 Are diverse organizations really more innovative, 27 00:01:31,880 --> 00:01:35,720 and can diversity be more than something to comply with? 28 00:01:36,320 --> 00:01:38,680 Can it be a real competitive advantage? 29 00:01:40,360 --> 00:01:44,640 So to find out, we set up a study with the Technical University of Munich. 30 00:01:45,400 --> 00:01:50,576 We surveyed 171 companies in Germany, Austria and Switzerland, 31 00:01:50,600 --> 00:01:53,536 and as we speak, we're expanding the study 32 00:01:53,560 --> 00:01:56,376 to 1,600 companies 33 00:01:56,400 --> 00:01:58,880 in five additional countries around the world. 34 00:01:59,760 --> 00:02:02,656 We asked those companies basically two things: 35 00:02:02,680 --> 00:02:05,720 how innovative they are and how diverse they are. 36 00:02:06,840 --> 00:02:08,336 To measure the first one, 37 00:02:08,360 --> 00:02:11,080 we asked them about innovation revenue. 38 00:02:12,000 --> 00:02:14,656 Innovation revenue is the share of revenues they've made 39 00:02:14,680 --> 00:02:17,696 from new products and services in the last three years, 40 00:02:17,720 --> 00:02:20,976 meaning we did not ask them how many creative ideas they have, 41 00:02:21,000 --> 00:02:24,816 but rather if these ideas translate into products and services 42 00:02:24,840 --> 00:02:28,240 that really make the company more successful today and tomorrow. 43 00:02:29,760 --> 00:02:34,296 To measure diversity, we looked at six different factors: 44 00:02:34,320 --> 00:02:37,880 country of origin, age and gender, amongst others. 45 00:02:39,320 --> 00:02:42,256 While preparing to go in the field with those questions, 46 00:02:42,280 --> 00:02:44,536 I sat down with my team 47 00:02:44,560 --> 00:02:47,840 and we discussed what we would expect as a result. 48 00:02:49,640 --> 00:02:51,760 To put it mildly, we were not optimistic. 49 00:02:53,000 --> 00:02:56,536 The most skeptical person on the team thought, or saw a real possibility, 50 00:02:56,560 --> 00:02:58,960 that we would find nothing at all. 51 00:03:00,360 --> 00:03:02,656 Most of the team was rather on the cautious side, 52 00:03:02,680 --> 00:03:06,576 so we landed all together at "only if," 53 00:03:06,600 --> 00:03:08,696 meaning that we might find some kind of link 54 00:03:08,720 --> 00:03:11,256 between innovation and diversity, 55 00:03:11,280 --> 00:03:12,936 but not across the board -- 56 00:03:12,960 --> 00:03:15,856 rather only if certain criteria are met, 57 00:03:15,880 --> 00:03:19,936 for example leadership style, very open leadership style 58 00:03:19,960 --> 00:03:24,120 that allowed people to speak up freely and safely and contribute. 59 00:03:26,240 --> 00:03:28,280 A couple of months later, the data came in, 60 00:03:29,520 --> 00:03:33,840 and the results convinced the most skeptical amongst us. 61 00:03:34,560 --> 00:03:36,416 The answer was a clear yes, 62 00:03:36,440 --> 00:03:38,200 no ifs, no buts. 63 00:03:38,840 --> 00:03:40,976 The data in our sample showed 64 00:03:41,000 --> 00:03:45,480 that more diverse companies are simply more innovative, period. 65 00:03:47,120 --> 00:03:52,136 Now, a fair question to ask is the chicken or the egg question, 66 00:03:52,160 --> 00:03:55,576 meaning, are companies really more innovative 67 00:03:55,600 --> 00:03:58,256 because they have a more diverse leadership, 68 00:03:58,280 --> 00:03:59,536 or the other way around? 69 00:03:59,560 --> 00:04:00,760 Which way is it? 70 00:04:01,280 --> 00:04:05,040 Now, we do not know how much is correlation versus causation, 71 00:04:05,880 --> 00:04:08,856 but what we do know is that clearly, 72 00:04:08,880 --> 00:04:12,056 in our sample, companies that are more diverse 73 00:04:12,080 --> 00:04:13,576 are more innovative, 74 00:04:13,600 --> 00:04:15,896 and that companies that are more innovative 75 00:04:15,920 --> 00:04:17,760 have more diverse leadership, too. 76 00:04:18,279 --> 00:04:21,016 So it's fair to assume that it works both ways, 77 00:04:21,040 --> 00:04:24,920 diversity driving innovation and innovation driving diversity. 78 00:04:27,360 --> 00:04:30,136 Now, once we published the results, 79 00:04:30,160 --> 00:04:34,736 we were surprised about the reactions in the media. 80 00:04:34,760 --> 00:04:37,656 We got quite some attention. 81 00:04:37,680 --> 00:04:40,176 And it went from quite factual, 82 00:04:40,200 --> 00:04:44,456 like "Higher Female Share Boosts Innovation" 83 00:04:44,480 --> 00:04:47,976 to a little bit more sensationalist. 84 00:04:48,000 --> 00:04:49,936 (Laughter) 85 00:04:49,960 --> 00:04:51,176 As you can see, 86 00:04:51,200 --> 00:04:54,296 "Stay-at-home Women Cost Trillions," 87 00:04:54,320 --> 00:04:56,256 and, my personal favorite, 88 00:04:56,280 --> 00:04:58,656 "Housewives Kill Innovation." 89 00:04:58,680 --> 00:05:01,696 Well, there's no such thing as bad publicity, right? 90 00:05:01,720 --> 00:05:04,056 (Laughter) 91 00:05:04,080 --> 00:05:06,056 On the back of that coverage, 92 00:05:06,080 --> 00:05:09,536 we started to get calls from senior executives 93 00:05:09,560 --> 00:05:11,256 wanting to understand more, 94 00:05:11,280 --> 00:05:14,840 especially -- surprise, surprise -- about gender diversity. 95 00:05:15,680 --> 00:05:19,776 I tend to open up those discussions by asking, 96 00:05:19,800 --> 00:05:23,936 "Well, what do you think of the situation in your organization today?" 97 00:05:23,960 --> 00:05:26,520 And a frequent reaction to that is, 98 00:05:27,480 --> 00:05:30,520 "Well, we're not yet there, but we're not that bad." 99 00:05:31,240 --> 00:05:33,416 One executive told me, for example, 100 00:05:33,440 --> 00:05:34,976 "Oh, we're not that bad. 101 00:05:35,000 --> 00:05:37,736 We have one member in our board who is a woman." 102 00:05:37,760 --> 00:05:39,096 (Laughter) 103 00:05:39,120 --> 00:05:40,336 And you laugh -- 104 00:05:40,360 --> 00:05:43,320 (Applause) 105 00:05:46,760 --> 00:05:50,136 Now, you laugh, but he had a point in being proud about it, 106 00:05:50,160 --> 00:05:51,496 because in Germany, 107 00:05:51,520 --> 00:05:54,496 if you have a company 108 00:05:54,520 --> 00:05:57,096 and it has one member on the board who is a woman, 109 00:05:57,120 --> 00:05:59,536 you are part of a select group of 30 110 00:05:59,560 --> 00:06:03,216 out of the 100 largest publicly listed companies. 111 00:06:03,240 --> 00:06:08,456 The other 70 companies have an all-male board, 112 00:06:08,480 --> 00:06:12,296 and not even one of these hundred largest publicly listed companies 113 00:06:12,320 --> 00:06:16,000 have, as of today, a female CEO. 114 00:06:17,080 --> 00:06:19,320 But here's the critically important insight. 115 00:06:20,240 --> 00:06:24,216 Those few female board members alone, 116 00:06:24,240 --> 00:06:26,136 they won't make a difference. 117 00:06:26,160 --> 00:06:30,280 Our data shows that for gender diversity to have an impact on innovation, 118 00:06:31,200 --> 00:06:34,920 you need to have more than 20 percent women in leadership. 119 00:06:35,480 --> 00:06:37,080 Let's have a look at the numbers. 120 00:06:38,600 --> 00:06:42,296 As you can see, we divided the sample into three groups, 121 00:06:42,320 --> 00:06:45,216 and the results are quite dramatic. 122 00:06:45,240 --> 00:06:49,936 Only in the group where you have more than 20 percent women in leadership, 123 00:06:49,960 --> 00:06:53,840 only then you see a clear jump in innovation revenue 124 00:06:54,840 --> 00:06:56,816 to above-average levels. 125 00:06:56,840 --> 00:07:01,496 So experience and data shows that you do need critical mass 126 00:07:01,520 --> 00:07:03,016 to move the needle, 127 00:07:03,040 --> 00:07:06,376 and companies like Alibaba, JP Morgan or Apple 128 00:07:06,400 --> 00:07:09,760 have as of today already achieved that threshold. 129 00:07:12,480 --> 00:07:14,880 Another reaction I got quite a lot was, 130 00:07:16,520 --> 00:07:19,400 "Well, it will get solved over time." 131 00:07:20,200 --> 00:07:23,456 And I have all the sympathy in the world for that point of view, 132 00:07:23,480 --> 00:07:25,400 because I used to think like that, too. 133 00:07:26,600 --> 00:07:29,896 Now, let's have a look here again and look at the numbers, 134 00:07:29,920 --> 00:07:32,056 taking Germany as an example. 135 00:07:32,080 --> 00:07:34,296 Let me first give you the good news. 136 00:07:34,320 --> 00:07:37,136 So the share of women who are college graduates 137 00:07:37,160 --> 00:07:40,576 and have at least 10 years of professional experience 138 00:07:40,600 --> 00:07:43,896 has grown nicely over the last 20 years, 139 00:07:43,920 --> 00:07:47,696 which means the pool in which to fish for female leaders 140 00:07:47,720 --> 00:07:49,856 has increased over time, 141 00:07:49,880 --> 00:07:51,576 and that's great. 142 00:07:51,600 --> 00:07:53,440 Now, according to my old theory, 143 00:07:54,880 --> 00:07:56,456 the share of women in leadership 144 00:07:56,480 --> 00:07:58,800 would have grown more or less in parallel, right? 145 00:07:59,840 --> 00:08:02,720 Now, let's have a look at what happened in reality. 146 00:08:03,480 --> 00:08:05,040 It's not even close, 147 00:08:07,360 --> 00:08:10,576 which means I was so wrong 148 00:08:10,600 --> 00:08:13,376 and which means that my generation, 149 00:08:13,400 --> 00:08:14,600 your generation, 150 00:08:15,680 --> 00:08:19,200 the best-educated female generation in history, 151 00:08:20,520 --> 00:08:21,936 we have just not made it. 152 00:08:21,960 --> 00:08:26,456 We have failed to achieve leadership in significant numbers. 153 00:08:26,480 --> 00:08:29,400 Education just did not translate into leadership. 154 00:08:30,720 --> 00:08:33,816 Now, that was a painful realization for me 155 00:08:33,840 --> 00:08:35,976 and made me realize, 156 00:08:36,000 --> 00:08:38,296 if we want to change this, 157 00:08:38,320 --> 00:08:40,679 we need to engage, and we need to do better. 158 00:08:42,200 --> 00:08:44,560 Now, what to do? 159 00:08:45,320 --> 00:08:48,856 Achieving more than 20 percent women in leadership 160 00:08:48,880 --> 00:08:51,256 seems like a daunting task to many, 161 00:08:51,280 --> 00:08:53,760 understandably, given the track record. 162 00:08:55,080 --> 00:08:56,296 But it's doable, 163 00:08:56,320 --> 00:08:59,576 and there are many companies today that are making progress there 164 00:08:59,600 --> 00:09:01,216 and doing it successfully. 165 00:09:01,240 --> 00:09:04,696 Let's take SAP, the software company, as an example. 166 00:09:04,720 --> 00:09:09,376 They had, in 2011, 19 percent women in leadership, 167 00:09:09,400 --> 00:09:11,256 yet they decided to do better, 168 00:09:11,280 --> 00:09:14,456 and they did what you do in any other area of business 169 00:09:14,480 --> 00:09:16,016 where you want to improve. 170 00:09:16,040 --> 00:09:18,520 They set themselves a measurable target. 171 00:09:19,440 --> 00:09:24,336 So they set themselves a target of 25 percent for 2017, 172 00:09:24,360 --> 00:09:25,960 which they have just achieved. 173 00:09:27,120 --> 00:09:30,536 The goals made them think more creatively about developing leaders 174 00:09:30,560 --> 00:09:33,016 and tapping new recruiting pools. 175 00:09:33,040 --> 00:09:37,400 They now even set a target of 30 percent women in leadership for 2022. 176 00:09:38,480 --> 00:09:40,936 So experience shows it's doable, 177 00:09:40,960 --> 00:09:42,936 and at the end of the day, 178 00:09:42,960 --> 00:09:47,096 it all boils down to two decisions that are taken every day 179 00:09:47,120 --> 00:09:49,880 in every organization by many of us: 180 00:09:51,640 --> 00:09:55,040 who to hire and who to develop and promote. 181 00:09:56,000 --> 00:09:58,576 Now, nothing against women's programs, 182 00:09:58,600 --> 00:10:00,936 networks, mentoring, trainings. 183 00:10:00,960 --> 00:10:02,160 All is good. 184 00:10:03,320 --> 00:10:05,256 But it is these two decisions 185 00:10:05,280 --> 00:10:09,296 that at the end of the day send the most powerful change signal 186 00:10:09,320 --> 00:10:10,840 in any organization. 187 00:10:13,040 --> 00:10:16,096 Now, I never set out to be a diversity advocate. 188 00:10:16,120 --> 00:10:17,840 I am a business advisor. 189 00:10:18,720 --> 00:10:23,696 But now my goal is to change the face of leadership, 190 00:10:23,720 --> 00:10:25,160 to make it more diverse -- 191 00:10:26,080 --> 00:10:28,576 and not so that leaders can check a box 192 00:10:28,600 --> 00:10:31,576 and feel like they have complied with something 193 00:10:31,600 --> 00:10:34,136 or they have been politically correct. 194 00:10:34,160 --> 00:10:35,856 But because they understand, 195 00:10:35,880 --> 00:10:39,376 they understand that diversity is making their organization 196 00:10:39,400 --> 00:10:40,800 more innovative, better. 197 00:10:41,680 --> 00:10:45,536 And by embracing diversity, by embracing diverse talent, 198 00:10:45,560 --> 00:10:47,880 we are providing true opportunity for everyone. 199 00:10:48,520 --> 00:10:50,176 Thank you. Thank you so much. 200 00:10:50,200 --> 00:10:52,840 (Applause)