WEBVTT 00:00:01.895 --> 00:00:05.970 Fifteen years ago, I thought that the diversity stuff 00:00:05.970 --> 00:00:08.718 was not something I had to worry about. 00:00:08.718 --> 00:00:13.190 It was something an older generation had to fight for. 00:00:13.190 --> 00:00:16.916 In my university, we were 50-50, male-female, 00:00:16.916 --> 00:00:19.996 and we women had often better grades. 00:00:19.996 --> 00:00:23.210 So while not everything was perfect, 00:00:23.210 --> 00:00:25.764 diversity and leadership decisions 00:00:25.764 --> 00:00:27.920 was something that would happen naturally 00:00:27.920 --> 00:00:30.935 over time, right? NOTE Paragraph 00:00:30.935 --> 00:00:33.420 Well, not quite. 00:00:33.420 --> 00:00:36.253 While moving up the ladder working as a management consultant 00:00:36.253 --> 00:00:38.348 across Europe and the US, 00:00:38.348 --> 00:00:40.553 I started to realize how often 00:00:40.553 --> 00:00:43.147 I was the only woman in the room 00:00:43.147 --> 00:00:47.694 and how homogenous leadership still is. 00:00:47.694 --> 00:00:49.706 Many leaders I met 00:00:49.706 --> 00:00:54.802 saw diversity as something to comply with out of political correctness, 00:00:54.802 --> 00:00:57.980 or, best case, the right thing to do, 00:00:57.980 --> 00:01:00.551 but not as a business priority. 00:01:00.551 --> 00:01:02.886 They just did not have a reason to believe 00:01:02.886 --> 00:01:07.998 that diversity would help them achieve their most immediate, pressing goals: 00:01:07.998 --> 00:01:10.991 hitting the numbers, delivering the new product, 00:01:10.991 --> 00:01:14.741 the real goals they are measured by. NOTE Paragraph 00:01:14.741 --> 00:01:18.147 My personal experience working with diverse teams 00:01:18.147 --> 00:01:22.054 had been that while they require a little bit more effort at the beginning, 00:01:22.054 --> 00:01:26.313 they did bring fresher, more creative ideas. 00:01:26.313 --> 00:01:28.275 So I wanted to know: 00:01:28.275 --> 00:01:31.850 are diverse organizations really more innovative, 00:01:31.850 --> 00:01:36.573 and can diversity be more than something to comply with? 00:01:36.573 --> 00:01:39.296 Can it be a real competitive advantage? NOTE Paragraph 00:01:40.607 --> 00:01:45.669 So to find out, we set up a study with the Technical University of Munich. 00:01:45.669 --> 00:01:48.619 We surveyed 171 companies 00:01:48.619 --> 00:01:50.828 in Germany, Austria, and Switzerland, 00:01:50.828 --> 00:01:53.869 and as we speak, we're expanding the study 00:01:53.869 --> 00:01:56.663 to 1,600 companies 00:01:56.663 --> 00:02:00.035 in five additional countries around the world. 00:02:00.035 --> 00:02:03.082 We asked those companies basically two things: 00:02:03.082 --> 00:02:07.095 how innovative they are, and how diverse they are. NOTE Paragraph 00:02:07.095 --> 00:02:08.560 To measure the first one, 00:02:08.560 --> 00:02:12.202 we asked them about innovation revenue. 00:02:12.202 --> 00:02:14.419 Innovation revenue is the share of revenues they've made 00:02:14.419 --> 00:02:17.943 from new products and services in the last three years, 00:02:17.943 --> 00:02:21.278 meaning we did not ask them how many creative ideas they have, 00:02:21.278 --> 00:02:24.998 but rather if these ideas translate into products and services 00:02:24.998 --> 00:02:29.226 that really make the company more successful today and tomorrow. 00:02:29.226 --> 00:02:34.559 To measure diversity, we looked at six different factors: 00:02:34.559 --> 00:02:39.615 country of origin, age and gender, amongst others. NOTE Paragraph 00:02:39.615 --> 00:02:42.751 While preparing to go in the field with those questions, 00:02:42.751 --> 00:02:44.808 I sat down with my team 00:02:44.808 --> 00:02:49.274 and we discussed what we would expect as a result. 00:02:49.274 --> 00:02:52.892 To put it mildly, we were not optimistic. 00:02:52.892 --> 00:02:55.262 The most skeptic on the team thought, 00:02:55.262 --> 00:02:56.780 or saw a real possibility, 00:02:56.780 --> 00:02:59.352 that we would find nothing at all. 00:03:00.665 --> 00:03:02.970 Most of the team was rather on the cautious side, 00:03:02.970 --> 00:03:06.892 so we landed all together at only if, 00:03:06.892 --> 00:03:08.893 meaning that we might find some kind of link 00:03:08.893 --> 00:03:11.470 between innovation and diversity, 00:03:11.470 --> 00:03:13.209 but not across the board, 00:03:13.209 --> 00:03:16.417 rather only if certain criteria are met, 00:03:16.417 --> 00:03:18.930 for example leadership style, 00:03:18.930 --> 00:03:21.751 very open leadership style that allowed people 00:03:21.751 --> 00:03:25.693 to speak up freely and safely and contribute. NOTE Paragraph 00:03:26.541 --> 00:03:29.021 A couple of months later, the data came in, 00:03:29.021 --> 00:03:34.900 and the results, the results convinced the most skeptical amongst us. 00:03:34.900 --> 00:03:37.316 The answer was a clear yes, 00:03:37.316 --> 00:03:39.122 no ifs, no buts. 00:03:39.122 --> 00:03:41.300 The data in our sample showed 00:03:41.300 --> 00:03:47.403 that more diverse companies are simply more innovative, period. NOTE Paragraph 00:03:47.403 --> 00:03:52.409 Now, a fair question to ask is the chicken or the egg question, 00:03:52.409 --> 00:03:55.849 meaning, are companies really more innovative 00:03:55.849 --> 00:03:58.553 because they have a more diverse leadership, 00:03:58.553 --> 00:04:01.590 or the other way around? Which way is it? 00:04:01.590 --> 00:04:06.128 Now, we do not know how much is correlation versus causation, 00:04:06.128 --> 00:04:09.138 but what we do know is that clearly, 00:04:09.138 --> 00:04:12.346 in our sample, companies that are more diverse 00:04:12.346 --> 00:04:14.028 are more innovative, 00:04:14.028 --> 00:04:16.775 and that companies that are more innovative 00:04:16.775 --> 00:04:18.503 have a more diverse leadership too. 00:04:18.503 --> 00:04:21.126 So it's fair to assume that it works both ways, 00:04:21.126 --> 00:04:23.319 diversity driving innovation 00:04:23.319 --> 00:04:27.667 and innovation driving diversity. NOTE Paragraph 00:04:27.667 --> 00:04:30.652 Now, once we published the results, 00:04:30.652 --> 00:04:32.754 we were surprised 00:04:32.754 --> 00:04:34.918 about the reactions in the media. 00:04:34.918 --> 00:04:37.955 we got quite some attention, 00:04:37.955 --> 00:04:40.550 and it went from quite factual, 00:04:40.550 --> 00:04:44.553 like "Higher Female Share Boost Innovation" 00:04:44.553 --> 00:04:47.877 to a little bit more sensationalist. NOTE Paragraph 00:04:47.877 --> 00:04:50.173 (Laughter) NOTE Paragraph 00:04:50.173 --> 00:04:51.790 As you can see, 00:04:51.790 --> 00:04:54.599 "Stay-at-home Women Cost Trillions," 00:04:54.599 --> 00:04:56.598 and, my personal favorite, 00:04:56.598 --> 00:04:58.991 "Housewives Kill Innovation." 00:04:58.991 --> 00:05:02.117 Well, there's no such thing as bad publicity, right? NOTE Paragraph 00:05:02.117 --> 00:05:04.392 (Laughter) NOTE Paragraph 00:05:04.392 --> 00:05:06.457 On the back of that coverage, 00:05:06.457 --> 00:05:09.818 we started to get calls from senior executives 00:05:09.818 --> 00:05:11.635 wanting to understand more, 00:05:11.635 --> 00:05:15.960 especially, surprise surprise, about gender diversity. 00:05:15.960 --> 00:05:20.035 I tend to open up those discussions by asking, 00:05:20.035 --> 00:05:24.251 "Well, what do you think of the situation in your organization today?" 00:05:24.251 --> 00:05:27.185 And a frequent reaction to that is, 00:05:27.185 --> 00:05:31.533 "Well, we're not yet there, but we're not that bad." 00:05:31.533 --> 00:05:33.695 One executive told me, for example, 00:05:33.695 --> 00:05:35.156 "Oh, we're not that bad. 00:05:35.156 --> 00:05:38.406 We have one member in our board who is a woman." NOTE Paragraph 00:05:38.406 --> 00:05:39.416 (Laughter) NOTE Paragraph 00:05:39.416 --> 00:05:40.787 And you laugh -- NOTE Paragraph 00:05:40.787 --> 00:05:43.320 (Applause) NOTE Paragraph 00:05:46.872 --> 00:05:50.435 Now, you laugh, but he had a point in being proud about it, 00:05:50.435 --> 00:05:52.010 because in Germany, 00:05:52.010 --> 00:05:56.317 if you have a company and it has one member on the board 00:05:56.317 --> 00:05:57.723 who is a woman, 00:05:57.723 --> 00:05:59.715 you are part of a select group of 30 00:05:59.715 --> 00:06:03.398 out of the 100 largest publicly listed companies. 00:06:03.398 --> 00:06:09.032 The other 70 companies have an all-male board, 00:06:09.032 --> 00:06:12.430 and not even one of these hundred largest publicly listed companies 00:06:12.430 --> 00:06:17.099 have, as of today, a female CEO. 00:06:17.099 --> 00:06:20.501 But here's the critically important insight. 00:06:20.501 --> 00:06:24.370 Those few female board members alone, 00:06:24.370 --> 00:06:26.535 they won't make a difference. 00:06:26.535 --> 00:06:31.465 Our data shows that for gender diversity to have an impact on innovation, 00:06:31.465 --> 00:06:35.733 you need to have more than 20 percent women in leadership. 00:06:35.733 --> 00:06:38.650 Let's have a look at the numbers. 00:06:38.650 --> 00:06:42.589 As you can see, we divided the sample into three groups, 00:06:42.589 --> 00:06:45.566 and the results are quite dramatic. 00:06:45.566 --> 00:06:50.291 Only in the group where you have more than 20 percent women in leadership, 00:06:50.291 --> 00:06:55.066 only then you see a clear jump in innovation revenue 00:06:55.066 --> 00:06:57.763 to above-average levels. 00:06:57.763 --> 00:07:01.723 So experience and data shows that you do need critical mass 00:07:01.723 --> 00:07:03.385 to move the needle, 00:07:03.385 --> 00:07:06.661 and companies like Alibaba, JP Morgan, or Apple 00:07:06.661 --> 00:07:12.234 has of today already achieved that threshold. NOTE Paragraph 00:07:12.234 --> 00:07:15.896 Another reaction I got quite a lot was, 00:07:15.896 --> 00:07:19.949 "Well, it will get solved over time." 00:07:20.446 --> 00:07:23.752 And I have all the sympathy in the world for that point of view, 00:07:23.752 --> 00:07:26.920 because I used to think like that too. 00:07:26.920 --> 00:07:30.267 Now, let's have a look here again, 00:07:30.267 --> 00:07:31.513 and look at the numbers, 00:07:31.513 --> 00:07:32.423 taking Germany as an example. 00:07:32.423 --> 00:07:34.636 Let me first give you the good news. 00:07:34.636 --> 00:07:37.478 So the share of women who are college graduates 00:07:37.478 --> 00:07:40.648 and have at least 10 years of professional experience 00:07:40.648 --> 00:07:44.289 has grown nicely over the last 20 years, 00:07:44.289 --> 00:07:47.951 which means the pool in which to fish for female leaders 00:07:47.951 --> 00:07:50.280 has increased over time, 00:07:50.280 --> 00:07:51.879 and that's great. 00:07:51.879 --> 00:07:55.126 Now, according to my old theory, 00:07:55.126 --> 00:07:57.577 the share of women in leadership would have grown 00:07:57.577 --> 00:08:00.219 more or less in parallel, right? 00:08:00.219 --> 00:08:03.701 Now, let's have a look at what happened in reality. 00:08:03.701 --> 00:08:06.337 It's not even close, 00:08:06.337 --> 00:08:10.863 which means I was so wrong, 00:08:10.863 --> 00:08:13.815 and which means that my generation, 00:08:13.815 --> 00:08:15.911 your generation, 00:08:15.911 --> 00:08:20.803 the best-educated female generation in history, 00:08:20.803 --> 00:08:22.393 we have just not made it. 00:08:22.393 --> 00:08:24.897 We have failed to achieve leadership in significant numbers. 00:08:24.897 --> 00:08:29.734 Education just did not translate into leadership. NOTE Paragraph 00:08:30.775 --> 00:08:34.290 Now, that was a painful realization for me 00:08:34.290 --> 00:08:36.654 and made me realize, 00:08:36.654 --> 00:08:38.723 if we want to change this, 00:08:38.723 --> 00:08:42.394 we need to engage and we need to do better. 00:08:42.394 --> 00:08:45.689 Now, what to do? 00:08:45.689 --> 00:08:49.292 Achieving more than 20 percent women in leadership 00:08:49.292 --> 00:08:51.996 seems like a daunting task to many, 00:08:51.996 --> 00:08:54.937 understandably given the track record. 00:08:54.937 --> 00:08:56.933 But it's doable, 00:08:56.933 --> 00:09:00.260 and there are many companies today that are making progress there 00:09:00.260 --> 00:09:01.558 and doing it successfully. 00:09:01.558 --> 00:09:05.027 Let's take SAP, the software company, as an example. 00:09:05.027 --> 00:09:09.875 They had, in 2011, 19 percent women in leadership, 00:09:09.875 --> 00:09:11.593 yet they decided to do better, 00:09:11.593 --> 00:09:14.723 and they did what you do in any other area of business 00:09:14.723 --> 00:09:16.282 where you want to improve. 00:09:16.282 --> 00:09:19.921 They set themselves a measurable target. 00:09:19.921 --> 00:09:24.610 So they set themselves a target of 25 percent for 2017, 00:09:24.610 --> 00:09:27.394 which they just have achieved. 00:09:27.394 --> 00:09:30.731 The goals made them think more creatively about developing leaders 00:09:30.731 --> 00:09:33.442 and tapping new recruiting pools. 00:09:33.442 --> 00:09:38.819 They now even set a target of 30 percent women in leadership for 2022. NOTE Paragraph 00:09:38.819 --> 00:09:41.265 So experience shows it's doable, 00:09:41.265 --> 00:09:42.921 and at the end of the day, 00:09:42.921 --> 00:09:47.389 it all boils down to two decisions that are taken every day 00:09:47.389 --> 00:09:49.322 in every organization by many of us: 00:09:49.322 --> 00:09:56.406 who to hire, and who to develop and promote? 00:09:56.406 --> 00:09:59.783 Now, nothing against women's programs, 00:09:59.783 --> 00:10:01.307 networks, mentoring, trainings. 00:10:01.307 --> 00:10:03.502 All is good. 00:10:03.502 --> 00:10:05.886 But it is these two decisions 00:10:05.886 --> 00:10:07.254 that at the end of the day 00:10:07.254 --> 00:10:09.590 send the most powerful chain signal 00:10:09.590 --> 00:10:13.330 in any organization. NOTE Paragraph 00:10:13.330 --> 00:10:16.575 Now, I never set out to be a diversity advocate. 00:10:16.575 --> 00:10:18.994 I am a business advisor. 00:10:18.994 --> 00:10:24.057 But now, now my goal is to change the face of leadership, 00:10:24.057 --> 00:10:26.394 to make it more diverse, 00:10:26.394 --> 00:10:28.931 and not so that leaders can check a box 00:10:28.931 --> 00:10:31.980 and feel like they have complied with something 00:10:31.980 --> 00:10:34.560 or they have been politically correct, 00:10:34.560 --> 00:10:36.492 but because they understand, 00:10:36.492 --> 00:10:40.526 they understand that diversity is making their organization 00:10:40.526 --> 00:10:42.060 more innovative, better, 00:10:42.060 --> 00:10:45.763 and by embracing diversity, by embracing diverse talent, 00:10:45.763 --> 00:10:48.749 we are providing true opportunity for everyone. NOTE Paragraph 00:10:48.749 --> 00:10:49.951 Thank you. 00:10:49.951 --> 00:10:51.249 Thank you so much. NOTE Paragraph 00:10:51.249 --> 00:10:52.817 (Applause)