1 00:00:01,026 --> 00:00:02,523 When I was a child, 2 00:00:02,547 --> 00:00:03,706 every other Friday, 3 00:00:03,730 --> 00:00:06,672 I would leave my mother and stepfather's home -- 4 00:00:06,696 --> 00:00:11,345 an Indian and British, atheist, Buddhist, 5 00:00:11,369 --> 00:00:17,023 agnostic, vegetarian, new age-y sometimes, 6 00:00:17,047 --> 00:00:18,339 Democratic household. 7 00:00:19,339 --> 00:00:23,812 And I would go 1.4 miles to my father and stepmother's home 8 00:00:23,836 --> 00:00:27,420 and enter a white, Evangelical Christian, 9 00:00:27,444 --> 00:00:30,297 conservative, Republican, 10 00:00:30,321 --> 00:00:32,836 twice-a-week-churchgoing, 11 00:00:32,860 --> 00:00:34,954 meat-eating family. 12 00:00:35,996 --> 00:00:38,446 It doesn't take a shrink to explain how I ended up 13 00:00:38,470 --> 00:00:40,186 in the field of conflict resolution. 14 00:00:40,210 --> 00:00:41,752 (Laughter) 15 00:00:42,164 --> 00:00:45,911 Whether I was facilitating dialogues in Charlottesville or Istanbul 16 00:00:45,935 --> 00:00:47,158 or Ahmedabad, 17 00:00:47,182 --> 00:00:49,087 the challenge was always the same: 18 00:00:50,088 --> 00:00:51,787 despite all odds, 19 00:00:51,811 --> 00:00:53,353 and with integrity, 20 00:00:53,377 --> 00:00:56,278 how do you get people to connect meaningfully, 21 00:00:56,302 --> 00:00:57,920 to take risks, 22 00:00:57,944 --> 00:01:00,508 to be changed by their experience? 23 00:01:01,626 --> 00:01:07,105 And I would witness extraordinarily beautiful electricity in those rooms. 24 00:01:07,930 --> 00:01:09,612 And then I would leave those rooms 25 00:01:09,636 --> 00:01:12,404 and attend my everyday gatherings like all of you -- 26 00:01:12,428 --> 00:01:15,645 a wedding or a conference or a back-to-school picnic -- 27 00:01:15,669 --> 00:01:17,332 and many would fall flat. 28 00:01:18,155 --> 00:01:19,987 There was a meaning gap 29 00:01:20,011 --> 00:01:22,631 between these high-intensity conflict groups 30 00:01:22,655 --> 00:01:24,706 and my everyday gatherings. 31 00:01:25,412 --> 00:01:27,856 Now, you could say, sure, somebody's birthday party 32 00:01:27,880 --> 00:01:30,215 isn't going to live up to a race dialogue, 33 00:01:30,239 --> 00:01:32,244 but that's not what I was responding to. 34 00:01:33,688 --> 00:01:35,083 As a facilitator, 35 00:01:35,107 --> 00:01:37,180 you're taught to strip everything away 36 00:01:37,204 --> 00:01:40,193 and focus on the interaction between people, 37 00:01:40,217 --> 00:01:44,316 whereas everyday hosts focus on getting the things right -- 38 00:01:44,340 --> 00:01:47,373 the food, the flowers, the fish knives -- 39 00:01:47,397 --> 00:01:50,721 and leave the interaction between people largely to chance. 40 00:01:51,599 --> 00:01:55,878 So I began to wonder how we might change our everyday gatherings 41 00:01:55,902 --> 00:02:00,096 to focus on making meaning by human connection, 42 00:02:00,120 --> 00:02:02,308 not obsessing with the canapés. 43 00:02:03,777 --> 00:02:07,654 And I set out and interviewed dozens of brave and unusual hosts -- 44 00:02:07,678 --> 00:02:10,862 an Olympic hockey coach, a Cirque du Soleil choreographer, 45 00:02:10,886 --> 00:02:12,969 a rabbi, a camp counselor-- 46 00:02:12,993 --> 00:02:15,333 to better understand what creates meaningful 47 00:02:15,357 --> 00:02:17,194 and even transformative gatherings. 48 00:02:17,513 --> 00:02:20,181 And I want to share with you some of what I learned today 49 00:02:20,205 --> 00:02:22,288 about the new rules of gathering. 50 00:02:23,812 --> 00:02:25,586 So when most people plan a gathering, 51 00:02:25,610 --> 00:02:27,899 they start with an off-the-rack format. 52 00:02:27,923 --> 00:02:30,721 Birthday party? Cake and candles. 53 00:02:31,112 --> 00:02:32,349 Board meeting? 54 00:02:32,373 --> 00:02:34,975 One brown table, 12 white men. 55 00:02:34,999 --> 00:02:37,439 (Laughter) 56 00:02:39,405 --> 00:02:43,691 Assuming the purpose is obvious, we skip too quickly to form. 57 00:02:43,715 --> 00:02:46,371 This not only leads to dull and repetitive gatherings, 58 00:02:46,395 --> 00:02:48,620 it misses a deeper opportunity 59 00:02:48,644 --> 00:02:51,060 to actually address our needs. 60 00:02:51,904 --> 00:02:55,512 The first step of creating more meaningful everyday gatherings 61 00:02:56,405 --> 00:03:00,151 is to embrace a specific disputable purpose. 62 00:03:01,381 --> 00:03:04,946 An expectant mother I know was dreading her baby shower. 63 00:03:05,542 --> 00:03:08,449 The idea of "pin the diaper on the baby" games 64 00:03:08,473 --> 00:03:11,303 and opening gifts felt odd and irrelevant. 65 00:03:11,787 --> 00:03:13,130 So she paused to ask: 66 00:03:13,154 --> 00:03:15,795 What is the purpose of a baby shower? 67 00:03:15,819 --> 00:03:18,554 What is my need at this moment? 68 00:03:19,268 --> 00:03:21,604 And she realized it was to address her fears 69 00:03:21,628 --> 00:03:24,788 of her and her husband's -- remember that guy? -- 70 00:03:24,812 --> 00:03:26,393 transition to parenthood. 71 00:03:26,817 --> 00:03:30,440 And so she asked two friends to invent a gathering based on that. 72 00:03:30,978 --> 00:03:34,038 And so on a sunny afternoon, six women gathered. 73 00:03:34,062 --> 00:03:38,744 And first, to address her fear of labor -- she was terrified -- 74 00:03:38,768 --> 00:03:41,076 they told her stories from her life 75 00:03:41,100 --> 00:03:44,923 to remind her of the characteristics she already carries -- 76 00:03:44,947 --> 00:03:48,687 bravery, wonder, faith, surrender -- 77 00:03:49,513 --> 00:03:52,820 that they believed would carry her and help her in labor as well. 78 00:03:52,844 --> 00:03:57,504 And as they spoke, they tied a bead for each quality into a necklace 79 00:03:57,528 --> 00:04:00,632 that she could wear around her neck in the delivery room. 80 00:04:01,216 --> 00:04:03,238 Next, her husband came in, 81 00:04:03,262 --> 00:04:07,189 and they wrote new vows, family vows, and spoke them aloud, 82 00:04:07,213 --> 00:04:09,518 first committing to keep their marriage central 83 00:04:09,542 --> 00:04:11,223 as they transitioned to parenthood, 84 00:04:11,247 --> 00:04:14,054 but also future vows to their future son 85 00:04:14,078 --> 00:04:17,380 of what they wanted to carry with them from each of their family lines 86 00:04:17,404 --> 00:04:19,839 and what would stop with this generation. 87 00:04:20,392 --> 00:04:24,156 Then more friends came along, including men, for a dinner party. 88 00:04:24,180 --> 00:04:28,096 And in lieu of gifts, they each brought a favorite memory from their childhood 89 00:04:28,120 --> 00:04:29,774 to share with the table. 90 00:04:29,798 --> 00:04:33,589 Now, you might be thinking this is a lot for a baby shower, 91 00:04:33,613 --> 00:04:36,301 or it's a little weird or it's a little intimate. 92 00:04:36,325 --> 00:04:37,499 Good. 93 00:04:37,523 --> 00:04:38,763 It's specific. 94 00:04:38,787 --> 00:04:40,393 It's disputable. 95 00:04:40,417 --> 00:04:42,006 It's specific to them, 96 00:04:42,030 --> 00:04:44,849 just as your gathering should be specific to you. 97 00:04:46,353 --> 00:04:50,047 The next step of creating more meaningful everyday gatherings 98 00:04:50,071 --> 00:04:52,773 is to cause good controversy. 99 00:04:53,908 --> 00:04:55,543 You may have learned, as I did, 100 00:04:55,567 --> 00:04:58,924 never to talk about sex, politics or religion at the dinner table. 101 00:04:59,295 --> 00:05:02,202 It's a good rule in that it preserves harmony, 102 00:05:02,226 --> 00:05:03,833 or that's its intention. 103 00:05:03,857 --> 00:05:08,329 But it strips away a core ingredient of meaning, which is heat, 104 00:05:08,353 --> 00:05:09,979 burning relevance. 105 00:05:10,736 --> 00:05:14,883 The best gatherings learn to cultivate good controversy 106 00:05:14,907 --> 00:05:17,273 by creating the conditions for it, 107 00:05:17,297 --> 00:05:21,755 because human connection is as threatened by unhealthy peace 108 00:05:21,779 --> 00:05:23,560 as by unhealthy conflict. 109 00:05:25,218 --> 00:05:27,929 I was once working with an architecture firm, 110 00:05:27,953 --> 00:05:29,432 and they were at a crossroads. 111 00:05:29,456 --> 00:05:33,318 They had to figure out whether they wanted to continue to be an architecture firm 112 00:05:33,342 --> 00:05:35,353 and focus on the construction of buildings 113 00:05:35,377 --> 00:05:37,863 or pivot and become the hot new thing, a design firm, 114 00:05:37,887 --> 00:05:40,700 focusing on beyond the construction of spaces. 115 00:05:40,724 --> 00:05:42,801 And there was real disagreement in the room, 116 00:05:42,825 --> 00:05:46,241 but you wouldn't know, because no one was actually speaking up publicly. 117 00:05:46,265 --> 00:05:48,110 And so we hosted good controversy. 118 00:05:48,134 --> 00:05:51,327 After a lunch break, all the architects came back, 119 00:05:51,351 --> 00:05:54,395 and we hosted a cage match. 120 00:05:55,479 --> 00:05:56,666 They walked in, 121 00:05:56,690 --> 00:06:00,095 we took one architect, put him in one corner to represent architecture, 122 00:06:00,119 --> 00:06:01,984 the other one to represent design. 123 00:06:02,008 --> 00:06:03,986 We threw white towels around their necks, 124 00:06:04,010 --> 00:06:06,208 stolen from the bathroom -- sorry -- 125 00:06:06,232 --> 00:06:08,659 played Rocky music on an iPad, 126 00:06:08,683 --> 00:06:10,852 got each a Don King-like manager 127 00:06:10,876 --> 00:06:13,477 to rev them up and prepare them with counterarguments, 128 00:06:13,501 --> 00:06:17,012 and then basically made them each argue the best possible argument 129 00:06:17,036 --> 00:06:18,645 of each future vision. 130 00:06:19,344 --> 00:06:22,638 The norm of politeness was blocking their progress. 131 00:06:22,662 --> 00:06:26,668 And we then had everybody else physically choose a side 132 00:06:26,692 --> 00:06:28,332 in front of their colleagues. 133 00:06:28,356 --> 00:06:31,323 And because they were able to actually show where they stood, 134 00:06:31,347 --> 00:06:32,634 they broke an impasse. 135 00:06:33,240 --> 00:06:34,733 Architecture won. 136 00:06:35,479 --> 00:06:36,922 So that's work. 137 00:06:36,946 --> 00:06:42,127 What about a hypothetical tense Thanksgiving dinner? 138 00:06:42,151 --> 00:06:43,384 Anyone? 139 00:06:43,408 --> 00:06:45,079 (Laughter) 140 00:06:46,041 --> 00:06:48,573 So first, ask the purpose. 141 00:06:48,597 --> 00:06:51,797 What does this family need this year? 142 00:06:52,594 --> 00:06:55,610 If cultivating good heat is part of it, 143 00:06:55,634 --> 00:07:00,545 then try for a night banning opinions and asking for stories instead. 144 00:07:01,387 --> 00:07:04,304 Choose a theme related to the underlying conflict. 145 00:07:04,995 --> 00:07:06,146 But instead of opinions, 146 00:07:06,170 --> 00:07:09,226 ask everybody to share a story from their life and experience 147 00:07:09,250 --> 00:07:11,762 that nobody around the table has ever heard, 148 00:07:11,786 --> 00:07:14,351 to difference or to belonging 149 00:07:14,375 --> 00:07:16,774 or to a time I changed my mind, 150 00:07:17,542 --> 00:07:19,766 giving people a way in to each other 151 00:07:19,790 --> 00:07:21,670 without burning the house down. 152 00:07:23,559 --> 00:07:26,837 And finally, to create more meaningful everyday gatherings, 153 00:07:27,948 --> 00:07:30,727 create a temporary alternative world 154 00:07:30,751 --> 00:07:33,737 through the use of pop-up rules. 155 00:07:35,021 --> 00:07:38,761 A few years ago, I started noticing invitations coming with a set of rules. 156 00:07:39,580 --> 00:07:42,064 Kind of boring or controlling, right? 157 00:07:43,000 --> 00:07:44,233 Wrong. 158 00:07:44,257 --> 00:07:47,013 In this multicultural, intersectional society, 159 00:07:47,037 --> 00:07:49,114 where more of us are gathered and raised 160 00:07:49,138 --> 00:07:51,905 by people and with etiquette unlike our own, 161 00:07:51,929 --> 00:07:54,198 where we don't share the etiquette, 162 00:07:54,222 --> 00:07:56,138 unspoken norms are trouble, 163 00:07:57,141 --> 00:08:00,695 whereas pop-up rules allow us to connect meaningfully. 164 00:08:00,719 --> 00:08:04,888 They're one-time-only constitutions for a specific purpose. 165 00:08:04,912 --> 00:08:07,433 So a team dinner, 166 00:08:07,457 --> 00:08:09,682 where different generations are gathering 167 00:08:09,706 --> 00:08:12,805 and don't share the same assumptions of phone etiquette: 168 00:08:13,991 --> 00:08:15,961 whoever looks at their phone first 169 00:08:15,985 --> 00:08:17,240 foots the bill. 170 00:08:17,264 --> 00:08:18,676 (Laughter) 171 00:08:18,700 --> 00:08:19,906 Try it. 172 00:08:19,930 --> 00:08:21,398 (Applause) 173 00:08:21,422 --> 00:08:24,307 For an entrepreneurial advice circle of just strangers, 174 00:08:24,331 --> 00:08:26,764 where the hosts don't want everybody to just listen 175 00:08:26,788 --> 00:08:28,844 to the one venture capitalist in the room -- 176 00:08:28,868 --> 00:08:29,884 (Laughter) 177 00:08:29,908 --> 00:08:31,351 knowing laugh -- 178 00:08:31,375 --> 00:08:32,409 (Laughter) 179 00:08:32,433 --> 00:08:35,857 you can't reveal what you do for a living. 180 00:08:36,437 --> 00:08:38,184 For a mom's dinner, 181 00:08:38,208 --> 00:08:39,877 where you want to upend the norms 182 00:08:39,901 --> 00:08:44,416 of what women who also happen to be mothers talk about when they gather, 183 00:08:44,440 --> 00:08:47,497 if you talk about your kids, you have to take a shot. 184 00:08:47,521 --> 00:08:50,139 (Laughter) 185 00:08:50,624 --> 00:08:51,938 That's a real dinner. 186 00:08:53,258 --> 00:08:55,303 Rules are powerful, 187 00:08:55,327 --> 00:09:00,196 because they allow us to temporarily change and harmonize our behavior. 188 00:09:00,220 --> 00:09:02,210 And in diverse societies, 189 00:09:02,234 --> 00:09:04,558 pop-up rules carry special force. 190 00:09:05,028 --> 00:09:07,269 They allow us to gather across difference, 191 00:09:07,293 --> 00:09:08,777 to connect, 192 00:09:08,801 --> 00:09:10,160 to make meaning together 193 00:09:10,184 --> 00:09:11,958 without having to be the same. 194 00:09:13,104 --> 00:09:14,582 When I was a child, 195 00:09:15,564 --> 00:09:18,536 I navigated my two worlds by becoming a chameleon. 196 00:09:19,266 --> 00:09:21,477 If somebody sneezed in my mother's home, 197 00:09:21,501 --> 00:09:23,131 I would say, "Bless you," 198 00:09:23,155 --> 00:09:25,983 in my father's, "God bless you." 199 00:09:26,848 --> 00:09:29,216 To protect myself, I hid, 200 00:09:29,240 --> 00:09:30,764 as so many of us do. 201 00:09:31,420 --> 00:09:34,179 And it wasn't until I grew up and through conflict work 202 00:09:34,203 --> 00:09:36,222 that I began to stop hiding. 203 00:09:37,730 --> 00:09:40,574 And I realized that gatherings for me, 204 00:09:40,598 --> 00:09:42,185 at their best, 205 00:09:42,209 --> 00:09:44,553 allow us to be among others, 206 00:09:45,410 --> 00:09:47,922 to be seen for who we are, 207 00:09:47,946 --> 00:09:50,081 and to see. 208 00:09:51,510 --> 00:09:53,718 The way we gather matters 209 00:09:55,210 --> 00:09:57,562 because how we gather 210 00:09:57,586 --> 00:09:58,880 is how we live. 211 00:09:59,627 --> 00:10:00,784 Thank you. 212 00:10:00,808 --> 00:10:03,730 (Applause)