[Script Info]
Title: 
[Events]
Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text
Dialogue: 0,0:00:01.48,0:00:02.20,Default,,0000,0000,0000,,Welcome back.
Dialogue: 0,0:00:02.30,0:00:06.74,Default,,0000,0000,0000,,Most Canadians won't need convincing that\Na COVID vaccine will be worth taking
Dialogue: 0,0:00:07.01,0:00:07.76,Default,,0000,0000,0000,,once it arrives.
Dialogue: 0,0:00:07.90,0:00:10.86,Default,,0000,0000,0000,,But, as you just herd, \Nmany Canadians have questions.
Dialogue: 0,0:00:11.15,0:00:12.76,Default,,0000,0000,0000,,So, to answer some of ours,
Dialogue: 0,0:00:12.81,0:00:15.84,Default,,0000,0000,0000,,Dr. Cora Constantinescu, \Nan infectious disease specialist
Dialogue: 0,0:00:15.93,0:00:18.83,Default,,0000,0000,0000,,who works at the vaccine hesitancy clinic
Dialogue: 0,0:00:18.98,0:00:21.46,Default,,0000,0000,0000,,at the Alberta Children’s Hospital\Nin Calgary.
Dialogue: 0,0:00:21.64,0:00:25.02,Default,,0000,0000,0000,,And Dr., I didn’t even know \Na place such as yours even existed.
Dialogue: 0,0:00:25.06,0:00:27.72,Default,,0000,0000,0000,,I mean, who gets referred to you, exactly?
Dialogue: 0,0:00:28.12,0:00:31.30,Default,,0000,0000,0000,,We have made it \Ninto a more of a streamline process
Dialogue: 0,0:00:31.42,0:00:33.80,Default,,0000,0000,0000,,and have actually going out \Nin the physician community
Dialogue: 0,0:00:34.05,0:00:39.26,Default,,0000,0000,0000,,and told them that we are here to support them\Nas they refer the patients into us.
Dialogue: 0,0:00:39.28,0:00:41.11,Default,,0000,0000,0000,,And then, do you see it as your job
Dialogue: 0,0:00:45.38,0:00:46.31,Default,,0000,0000,0000,,to sort of convince people to get vaccinated?
Dialogue: 0,0:00:46.31,0:00:51.54,Default,,0000,0000,0000,,I see it as my job to support people \Nas they’re making the decision to vaccinate.
Dialogue: 0,0:00:52.27,0:00:55.25,Default,,0000,0000,0000,,So, how does that conversation sound?
Dialogue: 0,0:00:55.25,0:00:56.89,Default,,0000,0000,0000,,I mean, where do you even begin?
Dialogue: 0,0:00:59.85,0:01:02.20,Default,,0000,0000,0000,,I star every time reminding myself
Dialogue: 0,0:01:02.20,0:01:05.86,Default,,0000,0000,0000,,that at the heart of each \Nand every vaccine hesitancy appointment,
Dialogue: 0,0:01:06.18,0:01:08.29,Default,,0000,0000,0000,,there is a parent trying
Dialogue: 0,0:01:08.51,0:01:11.84,Default,,0000,0000,0000,,to make the best decision they can\Nfor themselves and for their family.
Dialogue: 0,0:01:11.84,0:01:14.46,Default,,0000,0000,0000,,And it actually takes \Nquite a lot of courage to come in
Dialogue: 0,0:01:14.47,0:01:17.67,Default,,0000,0000,0000,,because they’re battling\Na lot of fears and misinformation,
Dialogue: 0,0:01:18.00,0:01:20.01,Default,,0000,0000,0000,,and overall, a lack of trust.
Dialogue: 0,0:01:20.31,0:01:24.77,Default,,0000,0000,0000,,So we spend quite a lot of time \Nbuilding rapport and trust with each family
Dialogue: 0,0:01:24.96,0:01:28.47,Default,,0000,0000,0000,,understanding more about them \Nso we can actually personalize
Dialogue: 0,0:01:28.51,0:01:34.38,Default,,0000,0000,0000,,and tailor the communication and the message\Nthat we give them about the vaccinations.
Dialogue: 0,0:01:34.46,0:01:36.45,Default,,0000,0000,0000,,And then, \Nwe work closely with public health
Dialogue: 0,0:01:36.52,0:01:39.40,Default,,0000,0000,0000,,where they go ahead \Nand actually administer the vaccine.
Dialogue: 0,0:01:39.64,0:01:44.22,Default,,0000,0000,0000,,And that’s striking, that you would say \Nthere is this kind of lack of trust.
Dialogue: 0,0:01:44.23,0:01:48.64,Default,,0000,0000,0000,,I mean, how would you even begin to advice?
Dialogue: 0,0:01:48.64,0:01:50.95,Default,,0000,0000,0000,,I don’t know, like a provincial government, \Na local government,
Dialogue: 0,0:01:50.95,0:01:54.58,Default,,0000,0000,0000,,or the federal government\Nto create that or to build that.
Dialogue: 0,0:01:56.76,0:01:59.86,Default,,0000,0000,0000,,Yeah, so, I really think that \Nwhen we think about trust,
Dialogue: 0,0:01:59.86,0:02:03.90,Default,,0000,0000,0000,,we have to think at the personal level,\Nand at the population level.
Dialogue: 0,0:02:04.35,0:02:06.27,Default,,0000,0000,0000,,And at the personal level,
Dialogue: 0,0:02:06.29,0:02:10.84,Default,,0000,0000,0000,,it goes back to this idea \Nof putting it into perspective
Dialogue: 0,0:02:10.84,0:02:15.91,Default,,0000,0000,0000,,and understanding \Nwhat the benefit of the vaccine
Dialogue: 0,0:02:15.91,0:02:19.43,Default,,0000,0000,0000,,and the dangers of the diseases to each of us.
Dialogue: 0,0:02:19.50,0:02:21.85,Default,,0000,0000,0000,,So, when it comes to COVID, for example,
Dialogue: 0,0:02:21.85,0:02:26.23,Default,,0000,0000,0000,,I would encourage every Canadian \Nto think of what this pandemic
Dialogue: 0,0:02:26.72,0:02:28.65,Default,,0000,0000,0000,,and what they have done for this pandemic
Dialogue: 0,0:02:28.65,0:02:30.67,Default,,0000,0000,0000,,and what this virus\Nhas taken away from them.
Dialogue: 0,0:02:30.67,0:02:32.93,Default,,0000,0000,0000,,So, it might be that \Nsome have lost loved ones,
Dialogue: 0,0:02:32.93,0:02:37.64,Default,,0000,0000,0000,,others have lost their social interaction,\Nthe ability of the kids to go to school.
Dialogue: 0,0:02:37.75,0:02:40.61,Default,,0000,0000,0000,,There is a cost to each and everyone of us
Dialogue: 0,0:02:40.76,0:02:44.19,Default,,0000,0000,0000,,and therefore, there is a benefit\Nto each and everyone of us.
Dialogue: 0,0:02:44.42,0:02:49.15,Default,,0000,0000,0000,,And then, we all have to go \Nand have to take this vaccine
Dialogue: 0,0:02:49.17,0:02:52.25,Default,,0000,0000,0000,,so we can show \Nthat we’re indeed in this together.
Dialogue: 0,0:02:52.25,0:02:54.89,Default,,0000,0000,0000,,And then, when we move\Nat the population level,
Dialogue: 0,0:02:54.92,0:02:57.78,Default,,0000,0000,0000,,it’s really important \Nto start building this trust.
Dialogue: 0,0:02:57.78,0:03:00.58,Default,,0000,0000,0000,,It’s a hard task to take on
Dialogue: 0,0:03:00.79,0:03:04.32,Default,,0000,0000,0000,,because you have to consider\Nthe complexity of human behavior,
Dialogue: 0,0:03:04.33,0:03:06.63,Default,,0000,0000,0000,,especially about COVID-19.
Dialogue: 0,0:03:06.72,0:03:09.75,Default,,0000,0000,0000,,And our health care institutions\Ncan't do this alone.
Dialogue: 0,0:03:09.75,0:03:13.18,Default,,0000,0000,0000,,I don’t want this to come across\Nas a callous question,
Dialogue: 0,0:03:13.19,0:03:16.41,Default,,0000,0000,0000,,but, how do you know what you do works?
Dialogue: 0,0:03:16.41,0:03:19.15,Default,,0000,0000,0000,,Because you are not the one \Nadministering vaccines, right?
Dialogue: 0,0:03:19.20,0:03:22.53,Default,,0000,0000,0000,,Do you track your success rate,\Nso to speak?
Dialogue: 0,0:03:22.97,0:03:24.42,Default,,0000,0000,0000,,So, depending on how we look at it.
Dialogue: 0,0:03:24.42,0:03:27.80,Default,,0000,0000,0000,,It’s anywhere between about 50 to 65 %\N
Dialogue: 0,0:03:27.80,0:03:32.15,Default,,0000,0000,0000,,that patients will go ahead and have a vaccine \Nafter they’ve attended our clinic.
Dialogue: 0,0:03:32.22,0:03:35.52,Default,,0000,0000,0000,,And in the vaccine hesitancy world \Nactually that’s quite successful.
Dialogue: 0,0:03:35.53,0:03:38.11,Default,,0000,0000,0000,,This has been an interesting conversation,\Nto be sure.
Dialogue: 0,0:03:38.11,0:03:40.31,Default,,0000,0000,0000,,Dr Constantinescu,\Nthank you so much for your time.
Dialogue: 0,0:03:40.32,0:03:42.98,Default,,0000,0000,0000,,It was a real pleasure to be here,\Nthank you for having me.