1 00:00:00,917 --> 00:00:04,982 Do you ever wonder why we're surrounded with things that help us do everything 2 00:00:04,982 --> 00:00:07,702 faster and faster and faster? 3 00:00:07,702 --> 00:00:09,876 Communicate faster, 4 00:00:09,876 --> 00:00:12,044 but also work faster, bank faster, 5 00:00:12,044 --> 00:00:15,634 travel faster, find a date faster, 6 00:00:15,634 --> 00:00:18,978 cook faster, clean faster, and do all of it all at the same time? 7 00:00:18,978 --> 00:00:24,837 How do you feel about cramming even more into every waking hour? 8 00:00:25,566 --> 00:00:28,927 Well, to my generation of Americans, 9 00:00:28,927 --> 00:00:31,513 speed feels like a birthright. 10 00:00:31,775 --> 00:00:34,707 Sometimes I think our minimum speed is Mach 3. 11 00:00:34,707 --> 00:00:38,778 Anything less, and we fear losing our competitive edge. 12 00:00:38,778 --> 00:00:40,207 But even my generation 13 00:00:40,207 --> 00:00:43,796 is starting to question whether we're the masters of the speed 14 00:00:43,796 --> 00:00:46,722 or if speed is mastering us. 15 00:00:47,706 --> 00:00:50,361 I'm an anthropologist at the Rand Corporation, 16 00:00:50,361 --> 00:00:53,022 and while many anthropologists study ancient cultures, 17 00:00:53,022 --> 00:00:56,206 I focus on modern day cultures and how we're adapting 18 00:00:56,206 --> 00:00:59,313 to all of this change happening in the world. 19 00:00:59,313 --> 00:01:02,352 Recently I teamed up with an engineer, 20 00:01:02,352 --> 00:01:05,406 [?], to study speed. 21 00:01:05,406 --> 00:01:10,284 We were interested both in how people are adapting to this age of acceleration 22 00:01:10,284 --> 00:01:13,739 and its security and policy implications. 23 00:01:13,739 --> 00:01:17,026 What could our world look like in 25 years 24 00:01:17,026 --> 00:01:19,227 if the current pace of change keeps accelerating? 25 00:01:19,227 --> 00:01:20,956 What would it mean for transportation, 26 00:01:20,956 --> 00:01:23,531 or learning, communication, 27 00:01:23,531 --> 00:01:26,045 manufacturing, weaponry, 28 00:01:26,045 --> 00:01:28,282 or even natural selection? 29 00:01:28,540 --> 00:01:32,155 Will a faster future make us more secure and productive, 30 00:01:32,155 --> 00:01:35,410 or will it make us more vulnerable? 31 00:01:35,410 --> 00:01:39,358 In our research, people accepted acceleration as inevitable, 32 00:01:39,358 --> 00:01:42,247 both the thrills and the lack of control. 33 00:01:42,247 --> 00:01:44,441 They fear that if they were to slow down, 34 00:01:44,441 --> 00:01:47,122 they might run the risk of becoming obsolete. 35 00:01:47,122 --> 00:01:50,515 They say they're rather burn out than rust out. 36 00:01:50,515 --> 00:01:53,752 Yet at the same time, they worry that speed could erode 37 00:01:53,752 --> 00:01:57,452 their cultural traditions and their sense of home. 38 00:01:57,715 --> 00:02:00,873 But even people who are winning at the speed game 39 00:02:00,873 --> 00:02:02,265 admit to feeling a little uneasy. 40 00:02:02,265 --> 00:02:05,827 They see acceleration as widening the gap between the haves, 41 00:02:05,827 --> 00:02:07,847 the jet-setters who are buzzing around, 42 00:02:07,847 --> 00:02:09,624 and the have-nots, 43 00:02:09,624 --> 00:02:12,206 who are left in the digital dust. 44 00:02:13,263 --> 00:02:17,200 Yes, we have good reason to forecast that the future will be faster, 45 00:02:17,200 --> 00:02:21,544 but what I've come to realize 46 00:02:21,544 --> 00:02:22,399 is that speed is paradoxical, 47 00:02:22,399 --> 00:02:23,527 and like all good paradoxes 48 00:02:23,527 --> 00:02:26,167 it teaches us about the human experience, 49 00:02:26,167 --> 00:02:29,603 as absurd and complex as it is. 50 00:02:30,106 --> 00:02:34,712 The first paradox is that we love speed and we're thrilled by its intensity, 51 00:02:34,712 --> 00:02:38,407 but our prehistoric brains aren't really built for it, 52 00:02:38,407 --> 00:02:42,762 so we invent rollercoasters and race cars and supersonic planes, 53 00:02:42,762 --> 00:02:45,657 but we get whiplash, carsick, 54 00:02:45,657 --> 00:02:47,229 jet-lagged. 55 00:02:47,584 --> 00:02:49,997 We didn't evolve to multitask. 56 00:02:49,997 --> 00:02:54,240 Rather, we evolved to do one thing with incredible focus, 57 00:02:54,240 --> 00:02:57,188 like hunt, not necessarily with great speed, 58 00:02:57,188 --> 00:02:59,904 but with endurance for great distance. 59 00:02:59,904 --> 00:03:04,175 But now there's a widening gap between our biology and our lifestyles, 60 00:03:04,175 --> 00:03:08,301 a mismatch between what our bodies are built for and what we're making them do. 61 00:03:09,117 --> 00:03:14,269 It's a phenomenon my mentors have called "stone agers in the fast lane." 62 00:03:16,341 --> 00:03:19,937 A second paradox of speed is that it can be measured objectively. Right? 63 00:03:19,937 --> 00:03:23,177 Miles per hour, gigabytes per second. 64 00:03:23,177 --> 00:03:25,754 But how speed feels, 65 00:03:25,754 --> 00:03:27,160 and whether we like it, 66 00:03:27,160 --> 00:03:28,964 is highly subjective. 67 00:03:28,964 --> 00:03:30,947 So we can document 68 00:03:30,947 --> 00:03:33,930 that the pace at which we are adopting new technologies is increasing. 69 00:03:33,930 --> 00:03:40,220 For example, it took 85 years from the introduction of the telephone 70 00:03:40,220 --> 00:03:43,354 to when the majority of Americans had phones at home. 71 00:03:43,907 --> 00:03:49,104 In contrast, it only took 13 years for most of us to have smartphones. 72 00:03:49,104 --> 00:03:51,384 And how people act and react to speed 73 00:03:51,384 --> 00:03:56,121 varies by culture and among different people within the same culture. 74 00:03:56,505 --> 00:03:58,214 Interactions that can be seen 75 00:03:58,214 --> 00:04:01,003 as pleasantly brisk and convenient in some cultures 76 00:04:01,003 --> 00:04:03,337 could be seen as horribly rude in others. 77 00:04:03,337 --> 00:04:07,255 I mean, you wouldn't go asking for a to-go cup at a Japanese tea ceremony 78 00:04:07,255 --> 00:04:10,871 so you could jet off to your next tourist stop, would you? 79 00:04:11,592 --> 00:04:16,561 A third paradox is that speed begets speed. 80 00:04:16,561 --> 00:04:19,003 The faster I respond, the more responses I get, 81 00:04:19,003 --> 00:04:21,670 the faster I have to respond again. 82 00:04:21,670 --> 00:04:24,435 Having more communication 83 00:04:24,435 --> 00:04:26,207 and information at our fingertips 84 00:04:26,207 --> 00:04:27,480 at any given moment 85 00:04:27,480 --> 00:04:31,838 was supposed to make decision-making easier and more rational, 86 00:04:31,838 --> 00:04:35,759 but that doesn't really seem to be happening. 87 00:04:35,759 --> 00:04:36,009 Here's just one more paradox: 88 00:04:36,077 --> 00:04:44,419 if all of these faster technologies were supposed to free us from drudgery, 89 00:04:44,419 --> 00:04:47,122 why do we all feel so pressed for time? 90 00:04:47,122 --> 00:04:50,204 Why are we crashing our cars in record numbers 91 00:04:50,204 --> 00:04:53,921 because we think we have to answer that text right away? 92 00:04:54,180 --> 00:04:58,032 Shouldn't life in the fast lane feel a little more fun 93 00:04:58,032 --> 00:04:59,663 and a little less anxious? 94 00:04:59,663 --> 00:05:02,193 German-speakers even have a word for this: 95 00:05:02,193 --> 00:05:03,760 [?] 96 00:05:03,760 --> 00:05:07,413 In English, that's "hurry sickness." 97 00:05:07,413 --> 00:05:10,317 When we have to make fast decisions, 98 00:05:10,317 --> 00:05:12,289 autopilot brain kicks in, 99 00:05:12,289 --> 00:05:14,530 and we rely on our learned behaviors, 100 00:05:14,530 --> 00:05:18,345 our reflexes, our cognitive biases, 101 00:05:18,345 --> 00:05:21,475 to help us perceive and respond quickly. 102 00:05:21,709 --> 00:05:23,697 Sometimes that saves our lives, right? 103 00:05:23,697 --> 00:05:25,571 Fight or flight. 104 00:05:25,571 --> 00:05:28,940 But sometimes it leads us astray in the long run. 105 00:05:28,940 --> 00:05:34,319 Oftentimes, when our society has major failures, 106 00:05:34,319 --> 00:05:36,094 they're not technological failures, 107 00:05:36,094 --> 00:05:39,834 they're failures that happen when we made decisions too quickly 108 00:05:39,834 --> 00:05:41,264 on autopilot. 109 00:05:41,264 --> 00:05:44,302 We didn't do the creative or critical thinking required 110 00:05:44,302 --> 00:05:45,950 to connect the dots 111 00:05:45,950 --> 00:05:47,518 or weed our false information 112 00:05:47,518 --> 00:05:50,670 or make sense of complexity. 113 00:05:50,670 --> 00:05:54,030 That kind of thinking can't be done fast. 114 00:05:54,030 --> 00:05:56,663 That's slow thinking. 115 00:05:56,663 --> 00:05:59,630 Two psychologists, Daniel Kahneman and Amos Tversky, 116 00:05:59,630 --> 00:06:02,688 started pointing this out back in 1974, 117 00:06:02,688 --> 00:06:06,924 and we're struggling to do something with their insights. 118 00:06:06,924 --> 00:06:12,161 All of modern history can be thought of as one spurt of acceleration after another. 119 00:06:12,161 --> 00:06:14,411 It's as if we think if we just speed up enough, 120 00:06:14,411 --> 00:06:16,908 we can outrun our problems. 121 00:06:16,908 --> 00:06:18,788 But we never do. 122 00:06:18,788 --> 00:06:20,779 We know this in our own lives, 123 00:06:20,779 --> 00:06:23,179 and policymakers know it too. 124 00:06:23,179 --> 00:06:26,063 So now we're turning to artificial intelligence 125 00:06:26,063 --> 00:06:28,379 to help us make faster and smarter decisions 126 00:06:28,379 --> 00:06:32,347 to process this ever-expanding universe of data, 127 00:06:32,643 --> 00:06:34,574 but machines crunching data 128 00:06:34,574 --> 00:06:36,173 are no subtitute 129 00:06:36,173 --> 00:06:39,082 for critical and sustained thinking 130 00:06:39,082 --> 00:06:43,274 by humans whose stone-age brains 131 00:06:43,274 --> 00:06:45,233 need a little time to let their impulses subside, 132 00:06:45,233 --> 00:06:46,395 to slow the mind 133 00:06:46,395 --> 00:06:48,969 and let the thoughts flow. 134 00:06:49,335 --> 00:06:52,473 If you're starting to think that we should just hit the brakes, 135 00:06:52,473 --> 00:06:55,905 that won't always be the right solution. 136 00:06:55,905 --> 00:06:58,655 We all know that a train that's going too fast around the bend can derail, 137 00:06:58,655 --> 00:07:01,110 but [?], the engineer, 138 00:07:01,110 --> 00:07:07,192 taught me that a train that's going too slowly around a bend can also derail. 139 00:07:07,192 --> 00:07:10,951 So managing this spurt of acceleration 140 00:07:10,951 --> 00:07:15,405 starts with the understanding that we have more control over speed 141 00:07:15,405 --> 00:07:16,214 than we think we do, 142 00:07:16,214 --> 00:07:19,234 individually and as a society. 143 00:07:19,234 --> 00:07:21,991 Sometimes, we'll need to engineer ourselves to go faster. 144 00:07:21,991 --> 00:07:23,735 We'll want to solve gridlock, 145 00:07:23,735 --> 00:07:26,536 speed up disaster relief for hurricane victims, 146 00:07:26,536 --> 00:07:29,957 or use 3D printing to produce what we need on the spot 147 00:07:30,133 --> 00:07:32,122 just when we need it. 148 00:07:32,122 --> 00:07:36,501 Sometimes, though, we'll want to make our surroundings feel slower, 149 00:07:36,501 --> 00:07:37,917 to engineer the crash 150 00:07:37,917 --> 00:07:40,108 out of the speedy experience. 151 00:07:40,108 --> 00:07:43,446 And it's OK not to be stimulated all the time. 152 00:07:43,801 --> 00:07:47,368 It's good for adults, and for kids. 153 00:07:47,368 --> 00:07:51,560 Maybe it's boring, but it gives us time to reflect. 154 00:07:51,560 --> 00:07:55,916 Slow time is not wasted time. 155 00:07:55,916 --> 00:08:00,533 And we need to reconsider what it means to save time. 156 00:08:00,533 --> 00:08:03,205 Culture and rituals around the world build in slowness, 157 00:08:03,205 --> 00:08:08,939 because slowness helps us reinforce our shared values and connect, 158 00:08:08,939 --> 00:08:12,196 and connection is a critical part of being human. 159 00:08:12,786 --> 00:08:15,812 We need to master speed, 160 00:08:15,812 --> 00:08:19,899 and that means thinking carefully about the tradeoffs of any given technology. 161 00:08:19,899 --> 00:08:24,339 Will it help you reclaim time that you can use to express your humanity? 162 00:08:24,339 --> 00:08:28,148 Will it give you hurry sickness? Will it give other people hurry sickness? 163 00:08:28,148 --> 00:08:32,577 If you're lucky enough to decide the pace that you want to travel through life, 164 00:08:32,577 --> 00:08:34,006 that's a privilege. 165 00:08:34,006 --> 00:08:36,544 Use it. 166 00:08:36,544 --> 00:08:38,991 You might decide that you need both to speed up 167 00:08:38,991 --> 00:08:42,147 and to create slow time: 168 00:08:42,147 --> 00:08:44,239 time to reflect, 169 00:08:44,239 --> 00:08:45,467 to percolate 170 00:08:45,467 --> 00:08:47,760 at your own pace, 171 00:08:47,760 --> 00:08:51,748 time to listen, to empathize, 172 00:08:51,748 --> 00:08:54,160 to rest your mind, 173 00:08:54,160 --> 00:08:56,686 to linger at the dinner table. 174 00:08:57,617 --> 00:09:00,081 So as we zoom into the future, 175 00:09:00,081 --> 00:09:03,681 let's consider setting the technologies of speed, 176 00:09:03,681 --> 00:09:05,403 the purpose of speed, 177 00:09:05,403 --> 00:09:08,200 and our expectations of speed 178 00:09:08,200 --> 00:09:10,848 to a more human pace. 179 00:09:10,848 --> 00:09:12,047 Thank you. 180 00:09:12,047 --> 00:09:13,337 (Applause)