0:00:09.840,0:00:11.040 Science. 0:00:11.760,0:00:15.176 The very word for many of you conjures[br]unhappy memories of boredom 0:00:15.200,0:00:18.096 in high school biology or physics class. 0:00:18.120,0:00:21.216 But let me assure that what you did there 0:00:21.240,0:00:23.416 had very little to do with science. 0:00:23.440,0:00:25.736 That was really the "what" of science. 0:00:25.760,0:00:28.480 It was the history[br]of what other people had discovered. 0:00:29.720,0:00:32.055 What I'm most interested in as a scientist 0:00:32.080,0:00:34.216 is the "how" of science. 0:00:34.240,0:00:38.056 Because science is knowledge in process. 0:00:38.080,0:00:41.536 We make an observation,[br]guess an explanation for that observation, 0:00:41.560,0:00:43.616 and then make a prediction[br]that we can test 0:00:43.640,0:00:45.560 with an experiment or other observation. 0:00:46.080,0:00:47.416 A couple of examples. 0:00:47.440,0:00:51.016 First of all, people noticed[br]that the Earth was below, the sky above, 0:00:51.040,0:00:54.920 and both the Sun and the Moon[br]seemed to go around them. 0:00:55.720,0:00:57.256 Their guessed explanation 0:00:57.280,0:01:00.360 was that the Earth must be[br]the center of the universe. 0:01:01.240,0:01:04.440 The prediction: everything[br]should circle around the Earth. 0:01:05.319,0:01:06.976 This was first really tested 0:01:07.000,0:01:09.816 when Galileo got his hands[br]on one of the first telescopes, 0:01:09.840,0:01:12.216 and as he gazed into the night sky, 0:01:12.240,0:01:15.936 what he found there was a planet, Jupiter, 0:01:15.960,0:01:19.960 with four moons circling around it. 0:01:23.160,0:01:27.536 He then used those moons[br]to follow the path of Jupiter 0:01:27.560,0:01:31.296 and found that Jupiter[br]also was not going around the Earth 0:01:31.320,0:01:33.280 but around the Sun. 0:01:35.660,0:01:37.940 So the prediction test failed. 0:01:38.900,0:01:40.996 And this led to[br]the discarding of the theory 0:01:41.020,0:01:43.196 that the Earth was the center[br]of the universe. 0:01:43.220,0:01:47.316 Another example: Sir Isaac Newton[br]noticed that things fall to the Earth. 0:01:47.740,0:01:50.660 The guessed explanation was gravity, 0:01:51.420,0:01:54.556 the prediction that everything[br]should fall to the Earth. 0:01:54.580,0:01:58.140 But of course, not everything[br]does fall to the Earth. 0:01:59.800,0:02:01.360 So did we discard gravity? 0:02:02.520,0:02:06.936 No. We revised the theory and said,[br]gravity pulls things to the Earth 0:02:06.960,0:02:11.160 unless there is an equal[br]and opposite force in the other direction. 0:02:11.760,0:02:13.920 This led us to learn something new. 0:02:15.220,0:02:18.476 We began to pay more attention[br]to the bird and the bird's wings, 0:02:18.500,0:02:20.876 and just think of all the discoveries 0:02:20.900,0:02:22.939 that have flown[br]from that line of thinking. 0:02:23.939,0:02:29.076 So the test failures,[br]the exceptions, the outliers 0:02:29.100,0:02:34.481 teach us what we don't know[br]and lead us to something new. 0:02:35.100,0:02:38.300 This is how science moves forward.[br]This is how science learns. 0:02:38.940,0:02:41.196 Sometimes in the media,[br]and even more rarely, 0:02:41.220,0:02:43.636 but sometimes even scientists will say 0:02:43.660,0:02:46.420 that something or other[br]has been scientifically proven. 0:02:47.080,0:02:51.656 But I hope that you understand[br]that science never proves anything 0:02:51.680,0:02:53.560 definitively forever. 0:02:54.720,0:02:58.536 Hopefully science remains curious enough 0:02:58.560,0:02:59.976 to look for 0:03:00.000,0:03:01.976 and humble enough to recognize 0:03:02.000,0:03:03.496 when we have found 0:03:03.520,0:03:05.216 the next outlier, 0:03:05.240,0:03:06.736 the next exception, 0:03:06.760,0:03:09.056 which, like Jupiter's moons, 0:03:09.080,0:03:11.680 teaches us what we don't actually know. 0:03:12.360,0:03:14.896 We're going to change gears[br]here for a second. 0:03:14.920,0:03:16.856 The caduceus, or the symbol of medicine, 0:03:16.880,0:03:19.336 means a lot of different things[br]to different people, 0:03:19.360,0:03:21.616 but most of our[br]public discourse on medicine 0:03:21.640,0:03:24.416 really turns it into[br]an engineering problem. 0:03:24.440,0:03:26.176 We have the hallways of Congress, 0:03:26.200,0:03:30.200 and the boardrooms of insurance companies[br]that try to figure out how to pay for it. 0:03:30.880,0:03:32.496 The ethicists and epidemiologists 0:03:32.520,0:03:35.216 try to figure out[br]how best to distribute medicine, 0:03:35.240,0:03:37.896 and the hospitals and physicians[br]are absolutely obsessed 0:03:37.920,0:03:39.856 with their protocols and checklists, 0:03:39.880,0:03:43.416 trying to figure out[br]how best to safely apply medicine. 0:03:43.440,0:03:45.560 These are all good things. 0:03:46.160,0:03:48.896 However, they also all assume 0:03:48.920,0:03:50.896 at some level 0:03:50.920,0:03:53.440 that the textbook of medicine is closed. 0:03:55.160,0:03:57.656 We start to measure[br]the quality of our health care 0:03:57.680,0:04:00.216 by how quickly we can access it. 0:04:00.240,0:04:02.336 It doesn't surprise me[br]that in this climate, 0:04:02.360,0:04:05.176 many of our institutions[br]for the provision of health care 0:04:05.200,0:04:07.696 start to look a heck of a lot[br]like Jiffy Lube. 0:04:07.720,0:04:10.296 (Laughter) 0:04:10.320,0:04:14.256 The only problem is that[br]when I graduated from medical school, 0:04:14.280,0:04:16.336 I didn't get one of those[br]little doohickeys 0:04:16.360,0:04:18.736 that your mechanic[br]has to plug into your car 0:04:18.760,0:04:21.136 and find out exactly what's wrong with it, 0:04:21.160,0:04:23.256 because the textbook of medicine 0:04:23.280,0:04:24.800 is not closed. 0:04:25.320,0:04:27.160 Medicine is science. 0:04:27.560,0:04:30.240 Medicine is knowledge in process. 0:04:31.280,0:04:32.656 We make an observation, 0:04:32.680,0:04:34.815 we guess an explanation[br]of that observation, 0:04:34.839,0:04:37.456 and then we make a prediction[br]that we can test. 0:04:37.480,0:04:41.056 Now, the testing ground[br]of most predictions in medicine 0:04:41.080,0:04:42.616 is populations. 0:04:42.640,0:04:46.216 And you may remember[br]from those boring days in biology class 0:04:46.240,0:04:48.416 that populations tend to distribute 0:04:48.440,0:04:49.656 around a mean 0:04:49.680,0:04:51.536 as a Gaussian or a normal curve. 0:04:52.260,0:04:53.916 Therefore, in medicine, 0:04:53.939,0:04:58.055 after we make a prediction[br]from a guessed explanation, 0:04:58.080,0:04:59.960 we test it in a population. 0:05:00.920,0:05:03.856 That means that what we know in medicine, 0:05:03.880,0:05:06.136 our knowledge and our know-how, 0:05:06.160,0:05:08.416 comes from populations 0:05:08.440,0:05:11.216 but extends only as far 0:05:11.240,0:05:12.976 as the next outlier, 0:05:13.000,0:05:14.216 the next exception, 0:05:14.240,0:05:15.976 which, like Jupiter's moons, 0:05:16.000,0:05:18.400 will teach us what we don't actually know. 0:05:19.580,0:05:20.916 Now, I am a surgeon 0:05:20.940,0:05:23.356 who looks after patients with sarcoma. 0:05:23.380,0:05:25.580 Sarcoma is a very rare form of cancer. 0:05:26.220,0:05:28.260 It's the cancer of flesh and bones. 0:05:28.740,0:05:33.076 And I would tell you that every one[br]of my patients is an outlier, 0:05:33.100,0:05:34.300 is an exception. 0:05:35.500,0:05:38.716 There is no surgery I have ever performed[br]for a sarcoma patient 0:05:38.740,0:05:42.996 that has ever been guided[br]by a randomized controlled clinical trial, 0:05:43.020,0:05:46.740 what we consider the best kind[br]of population-based evidence in medicine. 0:05:47.900,0:05:50.196 People talk about thinking[br]outside the box, 0:05:50.220,0:05:52.956 but we don't even have a box in sarcoma. 0:05:53.580,0:05:56.916 What we do have as we take[br]a bath in the uncertainty 0:05:56.940,0:06:01.076 and unknowns and exceptions[br]and outliers that surround us in sarcoma 0:06:01.100,0:06:05.636 is easy access to what I think[br]are those two most important values 0:06:05.660,0:06:07.196 for any science: 0:06:07.220,0:06:09.420 humility and curiosity. 0:06:10.600,0:06:12.896 Because if I am humble and curious, 0:06:12.920,0:06:15.216 when a patient asks me a question, 0:06:15.240,0:06:16.680 and I don't know the answer, 0:06:17.520,0:06:18.736 I'll ask a colleague 0:06:18.760,0:06:21.776 who may have a similar[br]albeit distinct patient with sarcoma. 0:06:21.800,0:06:24.496 We'll even establish[br]international collaborations. 0:06:24.520,0:06:27.656 Those patients will start[br]to talk to each other through chat rooms 0:06:27.680,0:06:28.880 and support groups. 0:06:29.400,0:06:32.976 It's through this kind[br]of humbly curious communication 0:06:33.000,0:06:36.560 that we begin to try and learn new things. 0:06:37.840,0:06:39.896 As an example, this is a patient of mine 0:06:39.920,0:06:41.600 who had a cancer near his knee. 0:06:42.080,0:06:44.456 Because of humbly curious communication 0:06:44.480,0:06:46.576 in international collaborations, 0:06:46.600,0:06:51.136 we have learned that we can repurpose[br]the ankle to serve as the knee 0:06:51.160,0:06:53.416 when we have to remove the knee[br]with the cancer. 0:06:53.440,0:06:56.280 He can then wear a prosthetic[br]and run and jump and play. 0:06:56.960,0:06:59.976 This opportunity was available to him 0:07:00.000,0:07:02.776 because of international collaborations. 0:07:02.800,0:07:04.496 It was desirable to him 0:07:04.520,0:07:07.480 because he had contacted other patients[br]who had experienced it. 0:07:08.520,0:07:12.576 And so exceptions and outliers in medicine 0:07:12.600,0:07:16.560 teach us what we don't know,[br]but also lead us to new thinking. 0:07:17.680,0:07:19.536 Now, very importantly, 0:07:19.560,0:07:23.416 all the new thinking that outliers[br]and exceptions lead us to in medicine 0:07:23.440,0:07:26.800 does not only apply[br]to the outliers and exceptions. 0:07:27.520,0:07:30.696 It is not that we only learn[br]from sarcoma patients 0:07:30.720,0:07:32.680 ways to manage sarcoma patients. 0:07:33.520,0:07:35.576 Sometimes, the outliers 0:07:35.600,0:07:37.296 and the exceptions 0:07:37.320,0:07:40.560 teach us things that matter quite a lot[br]to the general population. 0:07:41.960,0:07:43.816 Like a tree standing outside a forest, 0:07:43.840,0:07:47.856 the outliers and the exceptions[br]draw our attention 0:07:48.680,0:07:53.532 and lead us into a much greater sense[br]of perhaps what a tree is. 0:07:54.340,0:07:56.836 We often talk about[br]losing the forests for the trees, 0:07:56.860,0:07:58.676 but one also loses a tree 0:07:58.700,0:08:00.220 within a forest. 0:08:01.700,0:08:03.556 But the tree that stands out by itself 0:08:03.580,0:08:06.476 makes those relationships[br]that define a tree, 0:08:06.500,0:08:10.316 the relationships between trunk[br]and roots and branches, 0:08:10.340,0:08:11.580 much more apparent. 0:08:12.060,0:08:13.756 Even if that tree is crooked 0:08:13.780,0:08:16.756 or even if that tree[br]has very unusual relationships 0:08:16.780,0:08:19.076 between trunk and roots and branches, 0:08:19.100,0:08:21.796 it nonetheless draws our attention 0:08:21.820,0:08:23.716 and allows us to make observations 0:08:23.740,0:08:25.980 that we can then test[br]in the general population. 0:08:26.700,0:08:28.676 I told you that sarcomas are rare. 0:08:28.700,0:08:31.340 They make up about one percent[br]of all cancers. 0:08:31.980,0:08:35.940 You also probably know that cancer[br]is considered a genetic disease. 0:08:36.539,0:08:39.876 By genetic disease we mean[br]that cancer is caused by oncogenes 0:08:39.900,0:08:41.275 that are turned on in cancer 0:08:41.299,0:08:44.340 and tumor suppressor genes[br]that are turned off to cause cancer. 0:08:44.860,0:08:47.276 You might think[br]that we learned about oncogenes 0:08:47.300,0:08:49.516 and tumor suppressor genes[br]from common cancers 0:08:49.540,0:08:51.516 like breast cancer and prostate cancer 0:08:51.540,0:08:53.036 and lung cancer, 0:08:53.060,0:08:54.259 but you'd be wrong. 0:08:54.700,0:08:57.595 We learned about oncogenes[br]and tumor suppressor genes 0:08:57.619,0:08:58.835 for the first time 0:08:58.859,0:09:02.300 in that itty-bitty little one percent[br]of cancers called sarcoma. 0:09:03.460,0:09:06.036 In 1966, Peyton Rous got the Nobel Prize 0:09:06.060,0:09:08.076 for realizing that chickens 0:09:08.100,0:09:11.220 had a transmissible form of sarcoma. 0:09:11.960,0:09:14.796 Thirty years later, Harold Varmus[br]and Mike Bishop discovered 0:09:14.820,0:09:17.356 what that transmissible element was. 0:09:17.380,0:09:18.956 It was a virus 0:09:18.980,0:09:20.396 carrying a gene, 0:09:20.420,0:09:21.860 the src oncogene. 0:09:22.580,0:09:26.236 Now, I will not tell you[br]that src is the most important oncogene. 0:09:26.260,0:09:27.476 I will not tell you 0:09:27.500,0:09:30.996 that src is the most frequently[br]turned on oncogene in all of cancer. 0:09:31.020,0:09:33.460 But it was the first oncogene. 0:09:34.660,0:09:36.996 The exception, the outlier 0:09:37.020,0:09:39.540 drew our attention and led us to something 0:09:40.220,0:09:44.260 that taught us very important things[br]about the rest of biology. 0:09:45.580,0:09:49.676 Now, TP53 is the most important[br]tumor suppressor gene. 0:09:49.700,0:09:52.436 It is the most frequently turned off[br]tumor suppressor gene 0:09:52.460,0:09:54.260 in almost every kind of cancer. 0:09:55.060,0:09:57.356 But we didn't learn about it[br]from common cancers. 0:09:57.380,0:09:59.796 We learned about it[br]when doctors Li and Fraumeni 0:09:59.820,0:10:01.396 were looking at families, 0:10:01.420,0:10:03.436 and they realized that these families 0:10:03.460,0:10:05.980 had way too many sarcomas. 0:10:06.620,0:10:08.396 I told you that sarcoma is rare. 0:10:08.420,0:10:11.596 Remember that a one[br]in a million diagnosis, 0:10:11.620,0:10:13.756 if it happens twice in one family, 0:10:13.780,0:10:16.180 is way too common in that family. 0:10:17.340,0:10:20.036 The very fact that these are rare 0:10:20.060,0:10:21.500 draws our attention 0:10:22.460,0:10:24.700 and leads us to new kinds of thinking. 0:10:26.180,0:10:27.636 Now, many of you may say, 0:10:27.660,0:10:29.196 and may rightly say, 0:10:29.220,0:10:31.116 that yeah, Kevin, that's great, 0:10:31.140,0:10:33.196 but you're not talking[br]about a bird's wing. 0:10:33.220,0:10:36.700 You're not talking about moons[br]floating around some planet Jupiter. 0:10:37.220,0:10:38.756 This is a person. 0:10:38.780,0:10:42.036 This outlier, this exception,[br]may lead to the advancement of science, 0:10:42.060,0:10:43.260 but this is a person. 0:10:44.980,0:10:46.596 And all I can say 0:10:46.620,0:10:48.980 is that I know that all too well. 0:10:50.460,0:10:53.860 I have conversations with these patients[br]with rare and deadly diseases. 0:10:54.500,0:10:56.436 I write about these conversations. 0:10:56.460,0:10:58.756 These conversations are terribly fraught. 0:10:58.780,0:11:00.596 They're fraught with horrible phrases 0:11:00.620,0:11:03.860 like "I have bad news"[br]or "There's nothing more we can do." 0:11:04.460,0:11:07.660 Sometimes these conversations[br]turn on a single word: 0:11:08.460,0:11:09.660 "terminal." 0:11:17.620,0:11:20.540 Silence can also be rather uncomfortable. 0:11:22.060,0:11:24.636 Where the blanks are in medicine 0:11:24.660,0:11:26.516 can be just as important 0:11:26.540,0:11:28.780 as the words that we use[br]in these conversations. 0:11:29.780,0:11:31.316 What are the unknowns? 0:11:31.340,0:11:33.540 What are the experiments[br]that are being done? 0:11:34.380,0:11:36.076 Do this little exercise with me. 0:11:36.100,0:11:39.316 Up there on the screen,[br]you see this phrase, "no where." 0:11:39.340,0:11:40.620 Notice where the blank is. 0:11:41.380,0:11:44.580 If we move that blank one space over 0:11:45.340,0:11:46.916 "no where" 0:11:46.940,0:11:49.636 becomes "now here," 0:11:49.660,0:11:51.556 the exact opposite meaning, 0:11:51.580,0:11:53.780 just by shifting the blank one space over. 0:11:56.380,0:11:57.956 I'll never forget the night 0:11:57.980,0:12:00.220 that I walked into[br]one of my patients' rooms. 0:12:00.980,0:12:02.636 I had been operating long that day 0:12:02.660,0:12:04.676 but I still wanted to come and see him. 0:12:04.700,0:12:07.900 He was a boy I had diagnosed[br]with a bone cancer a few days before. 0:12:08.540,0:12:11.596 He and his mother had been meeting[br]with the chemotherapy doctors 0:12:11.620,0:12:12.836 earlier that day, 0:12:12.860,0:12:15.836 and he had been admitted[br]to the hospital to begin chemotherapy. 0:12:15.860,0:12:18.036 It was almost midnight[br]when I got to his room. 0:12:18.060,0:12:20.236 He was asleep, but I found his mother 0:12:20.260,0:12:21.836 reading by flashlight 0:12:21.860,0:12:23.316 next to his bed. 0:12:23.340,0:12:26.140 She came out in the hall[br]to chat with me for a few minutes. 0:12:26.980,0:12:29.076 It turned out that[br]what she had been reading 0:12:29.100,0:12:31.276 was the protocol[br]that the chemotherapy doctors 0:12:31.300,0:12:32.540 had given her that day. 0:12:32.900,0:12:34.140 She had memorized it. 0:12:35.900,0:12:39.436 She said, "Dr. Jones, you told me 0:12:39.460,0:12:41.636 that we don't always win 0:12:41.660,0:12:42.940 with this type of cancer, 0:12:44.380,0:12:47.860 but I've been studying this protocol,[br]and I think I can do it. 0:12:48.660,0:12:52.236 I think I can comply[br]with these very difficult treatments. 0:12:52.260,0:12:55.236 I'm going to quit my job.[br]I'm going to move in with my parents. 0:12:55.260,0:12:57.220 I'm going to keep my baby safe." 0:13:00.020,0:13:01.220 I didn't tell her. 0:13:02.540,0:13:05.460 I didn't stop to correct her thinking. 0:13:05.864,0:13:08.451 To shift that blank to where it should be. 0:13:09.133,0:13:11.863 The experiment wasn't whether or not[br]she could comply 0:13:11.888,0:13:13.648 with this very difficult protocol. 0:13:15.380,0:13:17.636 She was trusting in a protocol 0:13:17.660,0:13:20.876 that even if complied with, 0:13:20.900,0:13:23.300 wouldn't necessarily save her son. 0:13:25.660,0:13:26.860 I didn't tell her. 0:13:28.060,0:13:29.460 I didn't fill in that blank. 0:13:30.780,0:13:32.756 But a year and a half later 0:13:32.780,0:13:35.500 her boy nonetheless died of his cancer. 0:13:37.100,0:13:38.420 Should I have told her? 0:13:41.160,0:13:43.416 Now, many of you may say, "So what? 0:13:43.440,0:13:44.696 I don't have sarcoma. 0:13:44.720,0:13:46.616 No one in my family has sarcoma. 0:13:46.640,0:13:48.096 And this is all fine and well, 0:13:48.120,0:13:50.816 but it probably doesn't[br]matter in my life." 0:13:50.840,0:13:52.096 And you're probably right. 0:13:52.120,0:13:54.800 Sarcoma may not matter[br]a whole lot in your life. 0:13:56.840,0:13:59.176 But where the blanks are in medicine 0:13:59.200,0:14:00.520 does matter in your life. 0:14:02.320,0:14:04.616 I didn't tell you one dirty little secret. 0:14:04.640,0:14:09.016 I told you that in medicine,[br]we test predictions in populations, 0:14:09.040,0:14:10.296 but I didn't tell you, 0:14:10.320,0:14:12.536 and so often medicine never tells you 0:14:12.560,0:14:15.416 that every time an individual 0:14:15.440,0:14:17.536 encounters medicine, 0:14:17.560,0:14:21.600 even if that individual is firmly[br]embedded in the general population, 0:14:24.160,0:14:26.536 neither the individual[br]nor the physician knows 0:14:26.560,0:14:29.240 where in that population[br]the individual will land. 0:14:29.840,0:14:32.536 Therefore, every encounter with medicine 0:14:32.560,0:14:34.000 is an experiment. 0:14:34.720,0:14:36.736 You will be a subject 0:14:36.760,0:14:38.440 in an experiment. 0:14:39.470,0:14:44.310 And the outcome will be either[br]a better or a worse result for you. 0:14:45.720,0:14:47.736 As long as medicine works well, 0:14:47.760,0:14:50.776 we're fine with fast service, 0:14:50.800,0:14:54.240 bravado, brimmingly[br]confident conversations. 0:14:55.120,0:14:56.776 But when things don't work well, 0:14:56.800,0:14:58.640 sometimes we want something different. 0:14:59.920,0:15:03.200 A colleague of mine[br]removed a tumor from a patient's limb. 0:15:04.320,0:15:06.136 He was concerned about this tumor. 0:15:06.160,0:15:09.176 In our physician conferences,[br]he talked about his concern 0:15:09.200,0:15:10.616 that this was a type of tumor 0:15:10.640,0:15:13.200 that had a high risk[br]for coming back in the same limb. 0:15:14.080,0:15:16.056 But his conversations with the patient 0:15:16.080,0:15:18.176 were exactly what a patient might want: 0:15:18.200,0:15:19.456 brimming with confidence. 0:15:19.480,0:15:22.496 He said, "I got it all[br]and you're good to go." 0:15:22.520,0:15:24.256 She and her husband were thrilled. 0:15:24.280,0:15:28.360 They went out, celebrated, fancy dinner,[br]opened a bottle of champagne. 0:15:29.440,0:15:31.736 The only problem was a few weeks later, 0:15:31.760,0:15:34.856 she started to notice[br]another nodule in the same area. 0:15:34.880,0:15:39.016 It turned out he hadn't gotten it all,[br]and she wasn't good to go. 0:15:40.340,0:15:43.180 But what happened at this juncture[br]absolutely fascinates me. 0:15:43.900,0:15:45.516 My colleague came to me and said, 0:15:45.540,0:15:48.260 "Kevin, would you mind[br]looking after this patient for me?" 0:15:48.940,0:15:52.156 I said, "Why, you know the right thing[br]to do as well as I do. 0:15:52.180,0:15:53.796 You haven't done anything wrong." 0:15:53.820,0:15:58.300 He said, "Please, just look[br]after this patient for me." 0:15:59.900,0:16:01.436 He was embarrassed... 0:16:01.460,0:16:02.860 Not by what he had done, 0:16:03.854,0:16:05.780 but by the conversation that he had had, 0:16:06.460,0:16:07.900 by the overconfidence. 0:16:09.300,0:16:11.916 So I performed[br]a much more invasive surgery 0:16:11.940,0:16:15.076 and had a very different conversation[br]with the patient afterwards. 0:16:15.100,0:16:17.436 I said, "Most likely I've gotten it all 0:16:17.460,0:16:19.876 and you're most likely good to go, 0:16:19.900,0:16:23.060 but this is the experiment[br]that we're doing. 0:16:23.740,0:16:25.756 This is what you're going to watch for. 0:16:25.780,0:16:27.676 This is what I'm going to watch for. 0:16:27.700,0:16:31.636 And we're going to work together[br]to find out if this surgery will work 0:16:31.660,0:16:32.980 to get rid of your cancer." 0:16:33.620,0:16:35.556 I can guarantee you, she and her husband 0:16:35.580,0:16:38.500 did not crack another bottle of champagne[br]after talking to me. 0:16:40.300,0:16:43.156 But she was now a scientist, 0:16:43.180,0:16:46.540 not only a subject in her experiment. 0:16:48.660,0:16:50.276 And so I encourage you 0:16:50.300,0:16:53.756 to seek humility and curiosity 0:16:53.780,0:16:54.980 in your physicians. 0:16:56.860,0:16:59.836 Almost 20 billion times each year, 0:16:59.860,0:17:03.796 a person walks into a doctor's office, 0:17:03.820,0:17:06.099 and that person becomes a patient. 0:17:07.420,0:17:10.940 You or someone you love[br]will be that patient sometime very soon. 0:17:11.940,0:17:13.579 How will you talk to your doctors? 0:17:14.740,0:17:15.940 What will you tell them? 0:17:16.859,0:17:18.380 What will they tell you? 0:17:20.700,0:17:22.915 They cannot tell you 0:17:22.940,0:17:24.460 what they do not know, 0:17:25.660,0:17:29.220 but they can tell you when they don't know 0:17:30.380,0:17:31.740 if only you'll ask. 0:17:32.260,0:17:35.100 So please, join the conversation. 0:17:36.300,0:17:37.516 Thank you. 0:17:37.540,0:17:40.408 (Applause)