WEBVTT 00:00:17.794 --> 00:00:19.436 Thanks very much. 00:00:21.166 --> 00:00:23.854 So, here's a doctor from New York, 00:00:24.027 --> 00:00:25.607 dressed in black, 00:00:25.607 --> 00:00:28.865 talking to you on September 13th. 00:00:29.535 --> 00:00:32.384 And you're going to think I'm going to talk about death, 00:00:32.384 --> 00:00:37.947 as did all New Yorkers over the past many days and weeks. 00:00:37.947 --> 00:00:39.487 Well, I am. 00:00:39.487 --> 00:00:44.676 But I'm going to talk with you about that 00:00:44.676 --> 00:00:48.986 in terms of joy and in terms of truth. 00:00:49.866 --> 00:00:52.546 I need to tell you a little bit about my medicine 00:00:52.546 --> 00:00:54.896 in order to get to the joy. 00:00:55.666 --> 00:01:01.106 Todd is right that I came to medicine, 00:01:02.196 --> 00:01:05.107 not knowing a whole lot about it, 00:01:05.477 --> 00:01:10.604 but I came to medicine because I was a life-long reader. 00:01:10.604 --> 00:01:13.557 I was the kind of kid who would get 10 books out of the library 00:01:13.557 --> 00:01:15.806 and read them all before they were due, 00:01:15.806 --> 00:01:18.937 and I hope many of you were like that too. 00:01:20.027 --> 00:01:25.938 And as a reader, I understood, once I opened my practice, 00:01:25.938 --> 00:01:30.787 once I finished all the business of staying up all night being an intern, 00:01:30.787 --> 00:01:37.297 that what I did in the office, what patients paid me to do, 00:01:37.297 --> 00:01:42.027 was to pay exquisite attention to the narratives that they gave me - 00:01:42.027 --> 00:01:44.659 which were in words, in silences, 00:01:44.759 --> 00:01:50.690 in those facial expressions that we saw earlier today, 00:01:50.880 --> 00:01:54.078 in their body, in how the body changed, 00:01:54.078 --> 00:01:59.987 in the tracings and pictures that we had of their body, 00:02:00.067 --> 00:02:03.576 in what other people said about them - 00:02:04.136 --> 00:02:08.318 and that it was my task to cohere these stories 00:02:08.318 --> 00:02:12.137 so that they, at least provisionally, 00:02:12.137 --> 00:02:13.916 made some sense; 00:02:14.286 --> 00:02:18.907 to take these multiple contradictory narratives 00:02:18.907 --> 00:02:25.058 and let them build something that we could act on. 00:02:25.478 --> 00:02:27.189 So that's what we did. 00:02:27.829 --> 00:02:29.104 I realized right away 00:02:29.104 --> 00:02:33.989 that I didn't know very much about stories even though I was a voracious reader, 00:02:33.989 --> 00:02:38.528 and I went kind of timidly to the English department - 00:02:38.528 --> 00:02:40.157 I was at Columbia already - 00:02:40.157 --> 00:02:41.756 I went to the English department; 00:02:41.756 --> 00:02:43.487 I said, "Could you teach a doctor 00:02:43.487 --> 00:02:46.978 something about stories and how they work?" 00:02:46.978 --> 00:02:47.988 And God bless them, 00:02:47.988 --> 00:02:51.229 the English department was very happy to take me in. 00:02:52.419 --> 00:02:56.308 You know, I wrote prescriptions for them; 00:02:56.308 --> 00:02:57.747 (Laughter) 00:02:57.747 --> 00:02:59.417 I gave them referrals. 00:02:59.857 --> 00:03:06.498 But I think they really joined me in the idea that the knowledge they had, 00:03:06.498 --> 00:03:10.569 very specialized narratological knowledge, 00:03:10.569 --> 00:03:14.176 could do something good in the world. 00:03:15.056 --> 00:03:19.316 They didn't let me out until I had a master's degree, a PhD. 00:03:19.316 --> 00:03:25.767 They let me write a dissertation on Henry James, who is my beloved author. 00:03:26.807 --> 00:03:33.035 And I want to tell you how the story training - 00:03:33.035 --> 00:03:37.316 awakening and nourishing my own sense of story - 00:03:37.316 --> 00:03:42.217 how it transformed my teaching and my practice. 00:03:45.007 --> 00:03:50.557 This was not the first time that anyone had put literature with medicine. 00:03:50.557 --> 00:03:52.756 By then - this was the '90s already - 00:03:52.756 --> 00:03:57.316 by then, there were persons in - I hope you know this - 00:03:57.316 --> 00:04:01.777 in philosophy, in history, in literary studies, in ethics 00:04:01.777 --> 00:04:05.258 who had come into medicine, 00:04:05.258 --> 00:04:09.228 and they were all helping us to improve our practice 00:04:09.228 --> 00:04:12.836 based on human learning 00:04:14.006 --> 00:04:17.536 in addition to the scientific knowledge we all had. 00:04:17.536 --> 00:04:19.290 So, I was by no means the first one 00:04:19.290 --> 00:04:22.977 to bring literary studies into the practice of medicine. 00:04:22.977 --> 00:04:25.729 But somehow, by starting as a doctor first 00:04:25.729 --> 00:04:31.758 and then getting all this training in stories and how to understand them, 00:04:31.758 --> 00:04:33.478 I think I had a more - 00:04:34.518 --> 00:04:39.757 my sleeves were more rolled up in using this knowledge. 00:04:40.487 --> 00:04:44.562 So my colleagues and I at Columbia 00:04:45.302 --> 00:04:50.928 kind of invented, or created, a field that we called "narrative medicine," 00:04:50.928 --> 00:04:54.876 which we define very simply as clinical practice 00:04:54.876 --> 00:04:59.357 fortified by the knowledge of what to do with stories. 00:04:59.867 --> 00:05:02.585 So that with these skills - 00:05:02.725 --> 00:05:06.907 in first of all having a sense of story, 00:05:07.287 --> 00:05:12.147 and then being able to recognize when someone is telling you a story, 00:05:12.147 --> 00:05:13.486 to absorb the story, 00:05:13.586 --> 00:05:15.455 to receive it whole, 00:05:15.535 --> 00:05:17.186 to receive all of it, 00:05:17.186 --> 00:05:23.788 including even those unsaid hints and guesses 00:05:23.788 --> 00:05:26.755 about what might be left unsaid, 00:05:26.835 --> 00:05:28.147 to absorb them, 00:05:28.287 --> 00:05:29.551 to interpret them, 00:05:29.681 --> 00:05:31.566 to honor them, 00:05:32.276 --> 00:05:34.457 and then to be moved by them 00:05:34.457 --> 00:05:37.275 and to be moved by them to action. 00:05:37.415 --> 00:05:40.796 So this is what we called narrative medicine. 00:05:43.736 --> 00:05:49.267 We found very effective, economical ways 00:05:49.267 --> 00:05:50.816 to teach 00:05:50.816 --> 00:05:57.605 the skills of reading and writing and storytelling and receiving 00:05:58.105 --> 00:06:01.157 to medical students, nursing students, 00:06:01.567 --> 00:06:06.004 doctors, social workers, chaplains, patients, families - 00:06:06.644 --> 00:06:10.517 all the people who come in and out of hospitals. 00:06:11.007 --> 00:06:14.937 I'm assuming that some of you are from healthcare, 00:06:14.937 --> 00:06:20.386 either as professionals or as patients or as families. 00:06:20.386 --> 00:06:26.166 You know the kinds of silences there are in those elevators in hospitals. 00:06:26.166 --> 00:06:30.853 You know what happens when you pass someone in the hallway 00:06:30.853 --> 00:06:35.206 who has no legs or who's bleeding. 00:06:35.206 --> 00:06:37.057 You know that. 00:06:38.147 --> 00:06:43.035 Our challenge was to bring to these people, 00:06:43.035 --> 00:06:46.315 perhaps used to illness, 00:06:46.315 --> 00:06:49.601 perhaps hardened against it, 00:06:49.761 --> 00:06:54.433 ways to open their own springs of imagination, 00:06:54.553 --> 00:06:55.785 of creativity, 00:06:55.925 --> 00:06:57.956 of receptivity 00:06:58.246 --> 00:07:03.616 so that they would not just not lose their sense of story, 00:07:03.616 --> 00:07:07.187 but, indeed, build it. 00:07:10.447 --> 00:07:14.685 There were amazing transformations in my practice. 00:07:15.395 --> 00:07:20.323 I work in a rather shabby clinic in Presbyterian Hospital, 00:07:20.323 --> 00:07:25.923 which is in New York - in the way, way upper parts of Manhattan - 00:07:26.723 --> 00:07:33.274 and as I improved my own capacity to read closely, 00:07:33.274 --> 00:07:35.346 where every word counts, 00:07:35.346 --> 00:07:39.676 I was able to learn how to listen closely, 00:07:39.676 --> 00:07:41.776 where every word counts, 00:07:42.406 --> 00:07:47.287 So, in the office, when I saw a new patient, 00:07:47.497 --> 00:07:50.849 I wouldn't ask millions of questions anymore, 00:07:50.849 --> 00:07:56.107 like, no doubt, many of you have been asked by doctors. 00:07:56.107 --> 00:07:59.584 Typically what we do, faced with a stranger, 00:07:59.584 --> 00:08:03.287 is we kind of start at the top and work down. 00:08:03.287 --> 00:08:04.621 I'm sure you've had this: 00:08:04.621 --> 00:08:05.766 Do you have headaches? 00:08:05.826 --> 00:08:07.444 Do you have nosebleeds? 00:08:07.454 --> 00:08:10.637 Do you have trouble with your hearing? With your swallowing? 00:08:10.657 --> 00:08:12.607 Do you have trouble with your breathing? 00:08:12.607 --> 00:08:13.995 And all the way down. 00:08:13.995 --> 00:08:15.976 And what operations have you had? 00:08:16.036 --> 00:08:17.515 And what allergies do you have? 00:08:17.545 --> 00:08:19.586 And what medicines are you on? 00:08:19.586 --> 00:08:21.816 So I learned not to do that, 00:08:21.816 --> 00:08:23.807 and instead to say, 00:08:24.287 --> 00:08:26.096 "I will be your doctor, 00:08:26.096 --> 00:08:28.406 and so I need to know a great deal 00:08:28.406 --> 00:08:32.395 about your body and your health and your life. 00:08:32.545 --> 00:08:36.954 Please tell me what you think I should know about your situation." 00:08:37.854 --> 00:08:39.648 And when I did that, 00:08:39.648 --> 00:08:43.075 and when I let persons simply answer, 00:08:43.075 --> 00:08:48.825 instead of writing things down or typing or computing, 00:08:48.825 --> 00:08:51.240 I would simply sit in my chair, 00:08:52.110 --> 00:08:53.655 hands in my lap, 00:08:53.655 --> 00:08:56.886 and absorb what was being said. 00:08:57.306 --> 00:08:59.693 And what I learned, right from the beginning, 00:08:59.693 --> 00:09:06.036 is that persons were not only able but deeply thirsty 00:09:06.216 --> 00:09:10.360 to give profound, detailed, 00:09:10.360 --> 00:09:13.764 eloquent accounts of themselves. 00:09:14.334 --> 00:09:16.817 They didn't always know how or how to start. 00:09:16.817 --> 00:09:20.034 One woman says, "You want me to talk?" 00:09:20.034 --> 00:09:21.936 (Laughter) 00:09:23.966 --> 00:09:29.527 Another man, one of the first to whom I made this invitation, 00:09:30.417 --> 00:09:33.396 started to tell me about the death of his father 00:09:33.516 --> 00:09:35.653 and then the death of his brother 00:09:36.193 --> 00:09:39.866 and then the trouble he was having with his teenage son. 00:09:40.416 --> 00:09:42.437 And then he starts to cry. 00:09:43.347 --> 00:09:46.476 I broke my silence: I said, "Why do you weep?" 00:09:46.796 --> 00:09:51.497 He says, "No one ever let me do this before." 00:09:55.257 --> 00:10:01.017 So a woman I saw - I just saw her a few days ago when I made a house call. 00:10:01.367 --> 00:10:04.048 Well, she's been my patient for a long time. 00:10:04.248 --> 00:10:05.256 She - 00:10:05.256 --> 00:10:08.025 as anyone I speak about or [write] about, 00:10:08.025 --> 00:10:09.615 knows what I'm to say, 00:10:09.615 --> 00:10:11.156 has read what I've written 00:10:11.156 --> 00:10:15.178 and has given, as we say, informed consent for me to do so. 00:10:15.178 --> 00:10:17.625 So I'm not breaking any secrets. 00:10:17.625 --> 00:10:23.745 I certainly won't use the name, but she has - we have her blessings. 00:10:25.105 --> 00:10:27.874 She had breast cancer 20 years ago. 00:10:27.874 --> 00:10:29.946 She had a mastectomy - 00:10:29.946 --> 00:10:32.847 sorry, she had a lumpectomy, small operation. 00:10:32.847 --> 00:10:36.987 She was on medicine for five years; she was told she was cured. 00:10:37.807 --> 00:10:43.307 About a year ago, she developed a lump in that same breast. 00:10:43.307 --> 00:10:46.106 On biopsy, it was a new cancer. 00:10:46.636 --> 00:10:49.425 She was stoic about the recurrence. 00:10:49.425 --> 00:10:51.835 She underwent a mastectomy this time. 00:10:51.835 --> 00:10:55.746 It's a big operation; it was a disfiguring operation. 00:10:55.746 --> 00:10:58.595 She declined breast reconstruction. 00:10:58.595 --> 00:11:00.984 She said she was too old for that. 00:11:02.054 --> 00:11:06.696 And she recovered uneventfully from the surgery. 00:11:07.126 --> 00:11:12.157 But then she began to worry that the cancer would come back. 00:11:12.887 --> 00:11:15.286 She was in my office every other week. 00:11:15.286 --> 00:11:18.765 On the off-week, she was in the office of the breast surgeon. 00:11:18.765 --> 00:11:19.836 She felt a new lump; 00:11:19.836 --> 00:11:21.836 she felt something funny under her arm; 00:11:21.836 --> 00:11:24.386 there was something not right about the scar. 00:11:24.386 --> 00:11:27.043 She was terrified that it would come back. 00:11:27.353 --> 00:11:28.867 We kept reassuring her: 00:11:28.867 --> 00:11:31.506 "No, that's just how the tissues heal"; 00:11:31.506 --> 00:11:35.496 "No, that's your cancer markers." 00:11:35.496 --> 00:11:39.017 We did blood tests to make sure there was no cancer. 00:11:39.017 --> 00:11:43.064 I did an ultrasound of the scar. 00:11:43.904 --> 00:11:46.315 She could not be reassured, 00:11:46.315 --> 00:11:49.593 and so she thought that we were deceiving her. 00:11:50.783 --> 00:11:54.005 Finally, after another one of these exams, 00:11:54.385 --> 00:11:56.925 breast examinations in the office, 00:11:56.925 --> 00:12:01.606 I thought I could imagine what was deep to the scar. 00:12:02.346 --> 00:12:05.506 I leaned back against the sink in my office. 00:12:05.966 --> 00:12:09.437 I told her I thought I understood what the fear was. 00:12:09.697 --> 00:12:15.345 I told her I thought what she feared was that she would die, 00:12:16.445 --> 00:12:21.687 that she had the courage and the vision from these two illnesses 00:12:21.687 --> 00:12:26.026 to know what many of us know but refuse to really face up to: 00:12:26.026 --> 00:12:28.666 that is simply we will die. 00:12:29.106 --> 00:12:34.084 I told her that I thought she was in the glare of this knowledge. 00:12:35.244 --> 00:12:39.696 I said, "We don't know what will end your life. 00:12:39.696 --> 00:12:44.075 Your body may well harbor now the disease that will do so. 00:12:44.075 --> 00:12:45.695 It might be the breast cancer. 00:12:45.695 --> 00:12:47.666 It might be something else. 00:12:47.936 --> 00:12:51.025 But we know something will take your life." 00:12:51.985 --> 00:12:58.535 I said I couldn't do more than we had to assure her of her health, 00:12:58.535 --> 00:13:01.086 but here is something I could do: 00:13:01.246 --> 00:13:06.326 I could stand with her in the glare of that fear. 00:13:07.986 --> 00:13:12.363 And right after that conversation, I checked back with her by phone. 00:13:12.363 --> 00:13:13.994 She said she felt much better. 00:13:14.054 --> 00:13:15.705 She felt much more relaxed. 00:13:15.915 --> 00:13:19.697 She wasn't worried the way she had been, 00:13:19.697 --> 00:13:22.565 and she was sure that I was right. 00:13:23.345 --> 00:13:25.160 Now, the way I knew that, 00:13:25.220 --> 00:13:29.928 the way I came to understand it is that I'd been writing about her, 00:13:29.987 --> 00:13:33.095 and I'd been showing her what I wrote about her. 00:13:33.095 --> 00:13:38.099 And in that way, we made contact through her illness, 00:13:38.159 --> 00:13:39.524 through her fear, 00:13:39.594 --> 00:13:42.295 through the glare of death 00:13:42.295 --> 00:13:44.980 that was there now, in the room with us - 00:13:44.980 --> 00:13:46.545 as it always is - 00:13:46.545 --> 00:13:49.286 but there it was in the room with us, 00:13:49.286 --> 00:13:50.825 and we could ... 00:13:54.485 --> 00:13:55.965 accept it. 00:13:56.485 --> 00:14:00.475 And more than that, we made contact through it. 00:14:05.095 --> 00:14:11.906 It helped me and this woman to understand what medicine is for, 00:14:12.316 --> 00:14:13.955 and even bigger than that, 00:14:13.955 --> 00:14:19.397 in excess of the medicine, what ordinary living is for. 00:14:19.397 --> 00:14:22.935 It's for the making of contact. 00:14:22.935 --> 00:14:24.926 It's through the contact. 00:14:24.926 --> 00:14:27.084 And of course, illness exposes, 00:14:27.774 --> 00:14:30.224 so that I'm privileged as a doctor 00:14:30.224 --> 00:14:36.156 to be in situations where there is very little separating me from a patient. 00:14:36.156 --> 00:14:38.955 Do you see what I mean by "exposes"? 00:14:38.955 --> 00:14:44.655 You're down to the floor of who you are in the presence of illness. 00:14:47.865 --> 00:14:53.194 So, not only did we kind of help the immediate problem 00:14:53.194 --> 00:14:55.564 with her own fear, 00:14:55.964 --> 00:15:02.674 but we made enduring, life-long contact - 00:15:02.874 --> 00:15:04.524 the two of us. 00:15:05.784 --> 00:15:08.515 This is possible all the time. 00:15:08.645 --> 00:15:11.072 This is possible all the time. 00:15:12.162 --> 00:15:13.216 I told her - 00:15:13.216 --> 00:15:19.653 I think I told her about a novel by John Banville called "The Infinities," 00:15:19.653 --> 00:15:22.159 in which he overhears Zeus 00:15:22.159 --> 00:15:24.325 up on Mount Olympus 00:15:24.325 --> 00:15:28.044 looking down at these mortals that he's created, 00:15:28.044 --> 00:15:33.805 and Zeus envies the human beings their mortality. 00:15:33.805 --> 00:15:38.094 He says, "It's your death that gives your lives meaning." 00:15:38.754 --> 00:15:41.654 And so my patient and I understand that, 00:15:41.654 --> 00:15:45.724 that it's in the dying, in the limits of the life, 00:15:45.724 --> 00:15:47.824 that we have our meaning, 00:15:47.824 --> 00:15:53.487 and that we pour ourselves into those things that endure - 00:15:53.487 --> 00:15:58.491 the family, progeny, work, art, dance, 00:15:59.281 --> 00:16:00.558 life, 00:16:00.638 --> 00:16:01.956 play. 00:16:02.056 --> 00:16:05.070 Those things that will endure 00:16:06.620 --> 00:16:09.024 in time and with others 00:16:09.024 --> 00:16:11.575 are those things that give us meaning. 00:16:11.575 --> 00:16:14.464 And they're only available to us 00:16:14.464 --> 00:16:19.513 through the presence and the truth of death. 00:16:20.153 --> 00:16:22.923 When I say, "What is medicine for?" 00:16:23.763 --> 00:16:29.494 my patients have been able to teach me, as have my students, what it's for. 00:16:29.494 --> 00:16:31.934 When we teach narrative medicine in groups, 00:16:31.934 --> 00:16:37.554 it doesn't matter who - doctors, nurses, chaplains, patients, families - 00:16:37.554 --> 00:16:41.996 we all join together in a clearing. 00:16:41.996 --> 00:16:47.904 These narrative storytellings help us to form clearings - 00:16:47.904 --> 00:16:49.455 you know, in the forest 00:16:49.455 --> 00:16:53.905 when the trees kind of thin out, and it's moss and it's ferns? - 00:16:54.035 --> 00:16:55.335 and we're able, 00:16:55.335 --> 00:16:58.065 many different ones of us 00:16:58.065 --> 00:17:02.696 from often rather divided camps, 00:17:02.696 --> 00:17:07.036 can come together in the clearing of storytelling, 00:17:07.036 --> 00:17:13.584 and within the clearing of this human gift of mortality, 00:17:14.444 --> 00:17:17.635 and that's where the truth is exposed, 00:17:17.635 --> 00:17:21.495 and that's where the freedoms emit. 00:17:21.845 --> 00:17:24.124 What medicine is for 00:17:24.334 --> 00:17:30.414 is to donate the expertise to an act of fidelity, 00:17:30.524 --> 00:17:33.546 to give someone company 00:17:33.546 --> 00:17:39.405 and to form staunch, sturdy affiliation 00:17:39.405 --> 00:17:41.165 within our clearings, 00:17:41.265 --> 00:17:42.956 within our dyads, 00:17:43.026 --> 00:17:45.665 within our shabby clinics 00:17:45.665 --> 00:17:51.064 so that no one has to be in the glare of sickness, 00:17:51.064 --> 00:17:53.536 or even the glare of death, 00:17:53.536 --> 00:17:54.965 alone. 00:17:56.565 --> 00:17:59.486 I'm fortunate to be a doctor to be able to do this. 00:17:59.486 --> 00:18:03.976 Anyone in any enterprise 00:18:03.976 --> 00:18:07.146 has the chance for making contact, 00:18:07.146 --> 00:18:10.567 as in this room - a clearing. 00:18:10.567 --> 00:18:11.785 Thank you. 00:18:11.785 --> 00:18:13.576 (Applause)