0:00:17.794,0:00:19.436 Thanks very much. 0:00:21.166,0:00:23.854 So, here's a doctor from New York, 0:00:24.027,0:00:25.607 dressed in black, 0:00:25.607,0:00:28.865 talking to you on September 13th. 0:00:29.535,0:00:32.384 And you're going to think[br]I'm going to talk about death, 0:00:32.384,0:00:37.947 as did all New Yorkers[br]over the past many days and weeks. 0:00:37.947,0:00:39.487 Well, I am. 0:00:39.487,0:00:44.676 But I'm going to talk with you about that 0:00:44.676,0:00:48.986 in terms of joy and in terms of truth. 0:00:49.866,0:00:52.546 I need to tell you[br]a little bit about my medicine 0:00:52.546,0:00:54.896 in order to get to the joy. 0:00:55.666,0:01:01.106 Todd is right that I came to medicine, 0:01:02.196,0:01:05.107 not knowing a whole lot about it, 0:01:05.477,0:01:10.604 but I came to medicine[br]because I was a life-long reader. 0:01:10.604,0:01:13.557 I was the kind of kid who would get[br]10 books out of the library 0:01:13.557,0:01:15.806 and read them all before they were due, 0:01:15.806,0:01:18.937 and I hope many of you were like that too. 0:01:20.027,0:01:25.938 And as a reader, I understood,[br]once I opened my practice, 0:01:25.938,0:01:30.787 once I finished all the business[br]of staying up all night being an intern, 0:01:30.787,0:01:37.297 that what I did in the office,[br]what patients paid me to do, 0:01:37.297,0:01:42.027 was to pay exquisite attention[br]to the narratives that they gave me - 0:01:42.027,0:01:44.659 which were in words, in silences, 0:01:44.759,0:01:50.690 in those facial expressions[br]that we saw earlier today, 0:01:50.880,0:01:54.078 in their body, in how the body changed, 0:01:54.078,0:01:59.987 in the tracings and pictures[br]that we had of their body, 0:02:00.067,0:02:03.576 in what other people said about them - 0:02:04.136,0:02:08.318 and that it was my task[br]to cohere these stories 0:02:08.318,0:02:12.137 so that they, at least provisionally, 0:02:12.137,0:02:13.916 made some sense; 0:02:14.286,0:02:18.907 to take these multiple[br]contradictory narratives 0:02:18.907,0:02:25.058 and let them build something[br]that we could act on. 0:02:25.478,0:02:27.189 So that's what we did. 0:02:27.829,0:02:29.104 I realized right away 0:02:29.104,0:02:33.989 that I didn't know very much about stories[br]even though I was a voracious reader, 0:02:33.989,0:02:38.528 and I went kind of timidly[br]to the English department - 0:02:38.528,0:02:40.157 I was at Columbia already - 0:02:40.157,0:02:41.756 I went to the English department; 0:02:41.756,0:02:43.487 I said, "Could you teach a doctor 0:02:43.487,0:02:46.978 something about stories[br]and how they work?" 0:02:46.978,0:02:47.988 And God bless them, 0:02:47.988,0:02:51.229 the English department[br]was very happy to take me in. 0:02:52.419,0:02:56.308 You know, I wrote prescriptions for them;[br] 0:02:56.308,0:02:57.747 (Laughter) 0:02:57.747,0:02:59.417 I gave them referrals. 0:02:59.857,0:03:06.498 But I think they really joined me[br]in the idea that the knowledge they had, 0:03:06.498,0:03:10.569 very specialized narratological knowledge, 0:03:10.569,0:03:14.176 could do something good in the world. 0:03:15.056,0:03:19.316 They didn't let me out[br]until I had a master's degree, a PhD. 0:03:19.316,0:03:25.767 They let me write a dissertation[br]on Henry James, who is my beloved author. 0:03:26.807,0:03:33.035 And I want to tell you[br]how the story training - 0:03:33.035,0:03:37.316 awakening and nourishing[br]my own sense of story - 0:03:37.316,0:03:42.217 how it transformed[br]my teaching and my practice. 0:03:45.007,0:03:50.557 This was not the first time that anyone[br]had put literature with medicine. 0:03:50.557,0:03:52.756 By then - this was the '90s already - 0:03:52.756,0:03:57.316 by then, there were persons in -[br]I hope you know this - 0:03:57.316,0:04:01.777 in philosophy, in history,[br]in literary studies, in ethics 0:04:01.777,0:04:05.258 who had come into medicine, 0:04:05.258,0:04:09.228 and they were all helping us[br]to improve our practice 0:04:09.228,0:04:12.836 based on human learning 0:04:14.006,0:04:17.536 in addition to the scientific[br]knowledge we all had. 0:04:17.536,0:04:19.290 So, I was by no means the first one 0:04:19.290,0:04:22.977 to bring literary studies[br]into the practice of medicine. 0:04:22.977,0:04:25.729 But somehow, by starting as a doctor first 0:04:25.729,0:04:31.758 and then getting all this training[br]in stories and how to understand them, 0:04:31.758,0:04:33.478 I think I had a more - 0:04:34.518,0:04:39.757 my sleeves were more rolled up[br]in using this knowledge. 0:04:40.487,0:04:44.562 So my colleagues and I at Columbia 0:04:45.302,0:04:50.928 kind of invented, or created, a field[br]that we called "narrative medicine," 0:04:50.928,0:04:54.876 which we define very simply[br]as clinical practice 0:04:54.876,0:04:59.357 fortified by the knowledge[br]of what to do with stories. 0:04:59.867,0:05:02.585 So that with these skills - 0:05:02.725,0:05:06.907 in first of all having a sense of story, 0:05:07.287,0:05:12.147 and then being able to recognize[br]when someone is telling you a story, 0:05:12.147,0:05:13.486 to absorb the story, 0:05:13.586,0:05:15.455 to receive it whole, 0:05:15.535,0:05:17.186 to receive all of it, 0:05:17.186,0:05:23.788 including even those unsaid[br]hints and guesses 0:05:23.788,0:05:26.755 about what might be left unsaid, 0:05:26.835,0:05:28.147 to absorb them, 0:05:28.287,0:05:29.551 to interpret them, 0:05:29.681,0:05:31.566 to honor them, 0:05:32.276,0:05:34.457 and then to be moved by them 0:05:34.457,0:05:37.275 and to be moved by them to action. 0:05:37.415,0:05:40.796 So this is what we called[br]narrative medicine. 0:05:43.736,0:05:49.267 We found very effective, economical ways 0:05:49.267,0:05:50.816 to teach 0:05:50.816,0:05:57.605 the skills of reading and writing[br]and storytelling and receiving 0:05:58.105,0:06:01.157 to medical students, nursing students, 0:06:01.567,0:06:06.004 doctors, social workers,[br]chaplains, patients, families - 0:06:06.644,0:06:10.517 all the people who come[br]in and out of hospitals. 0:06:11.007,0:06:14.937 I'm assuming that some of you[br]are from healthcare, 0:06:14.937,0:06:20.386 either as professionals[br]or as patients or as families. 0:06:20.386,0:06:26.166 You know the kinds of silences[br]there are in those elevators in hospitals. 0:06:26.166,0:06:30.853 You know what happens[br]when you pass someone in the hallway 0:06:30.853,0:06:35.206 who has no legs or who's bleeding. 0:06:35.206,0:06:37.057 You know that. 0:06:38.147,0:06:43.035 Our challenge was to bring[br]to these people, 0:06:43.035,0:06:46.315 perhaps used to illness, 0:06:46.315,0:06:49.601 perhaps hardened against it, 0:06:49.761,0:06:54.433 ways to open their own springs[br]of imagination, 0:06:54.553,0:06:55.785 of creativity, 0:06:55.925,0:06:57.956 of receptivity 0:06:58.246,0:07:03.616 so that they would not just[br]not lose their sense of story, 0:07:03.616,0:07:07.187 but, indeed, build it. 0:07:10.447,0:07:14.685 There were amazing[br]transformations in my practice. 0:07:15.395,0:07:20.323 I work in a rather shabby clinic[br]in Presbyterian Hospital, 0:07:20.323,0:07:25.923 which is in New York - in the way,[br]way upper parts of Manhattan - 0:07:26.723,0:07:33.274 and as I improved[br]my own capacity to read closely, 0:07:33.274,0:07:35.346 where every word counts, 0:07:35.346,0:07:39.676 I was able to learn how[br]to listen closely, 0:07:39.676,0:07:41.776 where every word counts, 0:07:42.406,0:07:47.287 So, in the office,[br]when I saw a new patient, 0:07:47.497,0:07:50.849 I wouldn't ask millions[br]of questions anymore, 0:07:50.849,0:07:56.107 like, no doubt, many of you[br]have been asked by doctors. 0:07:56.107,0:07:59.584 Typically what we do,[br]faced with a stranger, 0:07:59.584,0:08:03.287 is we kind of start at the top[br]and work down. 0:08:03.287,0:08:04.621 I'm sure you've had this: 0:08:04.621,0:08:05.766 Do you have headaches? 0:08:05.826,0:08:07.444 Do you have nosebleeds? 0:08:07.454,0:08:10.637 Do you have trouble with your hearing?[br]With your swallowing? 0:08:10.657,0:08:12.607 Do you have trouble with your breathing? 0:08:12.607,0:08:13.995 And all the way down. 0:08:13.995,0:08:15.976 And what operations have you had? 0:08:16.036,0:08:17.515 And what allergies do you have? 0:08:17.545,0:08:19.586 And what medicines are you on? 0:08:19.586,0:08:21.816 So I learned not to do that, 0:08:21.816,0:08:23.807 and instead to say, 0:08:24.287,0:08:26.096 "I will be your doctor, 0:08:26.096,0:08:28.406 and so I need to know a great deal 0:08:28.406,0:08:32.395 about your body[br]and your health and your life. 0:08:32.545,0:08:36.954 Please tell me what you think[br]I should know about your situation." 0:08:37.854,0:08:39.648 And when I did that, 0:08:39.648,0:08:43.075 and when I let persons simply answer, 0:08:43.075,0:08:48.825 instead of writing things down[br]or typing or computing, 0:08:48.825,0:08:51.240 I would simply sit in my chair, 0:08:52.110,0:08:53.655 hands in my lap, 0:08:53.655,0:08:56.886 and absorb what was being said. 0:08:57.306,0:08:59.693 And what I learned,[br]right from the beginning, 0:08:59.693,0:09:06.036 is that persons were not only able[br]but deeply thirsty 0:09:06.216,0:09:10.360 to give profound, detailed, 0:09:10.360,0:09:13.764 eloquent accounts of themselves. 0:09:14.334,0:09:16.817 They didn't always know how[br]or how to start. 0:09:16.817,0:09:20.034 One woman says, "You want me to talk?" 0:09:20.034,0:09:21.936 (Laughter) 0:09:23.966,0:09:29.527 Another man, one of the first[br]to whom I made this invitation, 0:09:30.417,0:09:33.396 started to tell me[br]about the death of his father 0:09:33.516,0:09:35.653 and then the death of his brother 0:09:36.193,0:09:39.866 and then the trouble he was having[br]with his teenage son. 0:09:40.416,0:09:42.437 And then he starts to cry. 0:09:43.347,0:09:46.476 I broke my silence:[br]I said, "Why do you weep?" 0:09:46.796,0:09:51.497 He says, "No one[br]ever let me do this before." 0:09:55.257,0:10:01.017 So a woman I saw - I just saw her[br]a few days ago when I made a house call. 0:10:01.367,0:10:04.048 Well, she's been my patient[br]for a long time. 0:10:04.248,0:10:05.256 She - 0:10:05.256,0:10:08.025 as anyone I speak about[br]or [write] about, 0:10:08.025,0:10:09.615 knows what I'm to say, 0:10:09.615,0:10:11.156 has read what I've written 0:10:11.156,0:10:15.178 and has given, as we say,[br]informed consent for me to do so. 0:10:15.178,0:10:17.625 So I'm not breaking any secrets. 0:10:17.625,0:10:23.745 I certainly won't use the name,[br]but she has - we have her blessings. 0:10:25.105,0:10:27.874 She had breast cancer 20 years ago. 0:10:27.874,0:10:29.946 She had a mastectomy - 0:10:29.946,0:10:32.847 sorry, she had a lumpectomy,[br]small operation. 0:10:32.847,0:10:36.987 She was on medicine for five years;[br]she was told she was cured. 0:10:37.807,0:10:43.307 About a year ago, she developed[br]a lump in that same breast. 0:10:43.307,0:10:46.106 On biopsy, it was a new cancer. 0:10:46.636,0:10:49.425 She was stoic about the recurrence. 0:10:49.425,0:10:51.835 She underwent a mastectomy this time. 0:10:51.835,0:10:55.746 It's a big operation;[br]it was a disfiguring operation. 0:10:55.746,0:10:58.595 She declined breast reconstruction. 0:10:58.595,0:11:00.984 She said she was too old for that. 0:11:02.054,0:11:06.696 And she recovered uneventfully[br]from the surgery. 0:11:07.126,0:11:12.157 But then she began to worry[br]that the cancer would come back. 0:11:12.887,0:11:15.286 She was in my office every other week. 0:11:15.286,0:11:18.765 On the off-week, she was[br]in the office of the breast surgeon. 0:11:18.765,0:11:19.836 She felt a new lump; 0:11:19.836,0:11:21.836 she felt something funny under her arm; 0:11:21.836,0:11:24.386 there was something[br]not right about the scar. 0:11:24.386,0:11:27.043 She was terrified that it would come back. 0:11:27.353,0:11:28.867 We kept reassuring her: 0:11:28.867,0:11:31.506 "No, that's just how the tissues heal"; 0:11:31.506,0:11:35.496 "No, that's your cancer markers." 0:11:35.496,0:11:39.017 We did blood tests[br]to make sure there was no cancer. 0:11:39.017,0:11:43.064 I did an ultrasound of the scar. 0:11:43.904,0:11:46.315 She could not be reassured, 0:11:46.315,0:11:49.593 and so she thought[br]that we were deceiving her. 0:11:50.783,0:11:54.005 Finally, after another one of these exams, 0:11:54.385,0:11:56.925 breast examinations in the office, 0:11:56.925,0:12:01.606 I thought I could imagine[br]what was deep to the scar. 0:12:02.346,0:12:05.506 I leaned back[br]against the sink in my office. 0:12:05.966,0:12:09.437 I told her I thought[br]I understood what the fear was. 0:12:09.697,0:12:15.345 I told her I thought what she feared[br]was that she would die, 0:12:16.445,0:12:21.687 that she had the courage and the vision[br]from these two illnesses 0:12:21.687,0:12:26.026 to know what many of us know[br]but refuse to really face up to: 0:12:26.026,0:12:28.666 that is simply we will die. 0:12:29.106,0:12:34.084 I told her that I thought[br]she was in the glare of this knowledge. 0:12:35.244,0:12:39.696 I said, "We don't know[br]what will end your life. 0:12:39.696,0:12:44.075 Your body may well harbor now[br]the disease that will do so. 0:12:44.075,0:12:45.695 It might be the breast cancer. 0:12:45.695,0:12:47.666 It might be something else. 0:12:47.936,0:12:51.025 But we know something[br]will take your life." 0:12:51.985,0:12:58.535 I said I couldn't do more than we had[br]to assure her of her health, 0:12:58.535,0:13:01.086 but here is something I could do: 0:13:01.246,0:13:06.326 I could stand with her[br]in the glare of that fear. 0:13:07.986,0:13:12.363 And right after that conversation,[br]I checked back with her by phone. 0:13:12.363,0:13:13.994 She said she felt much better. 0:13:14.054,0:13:15.705 She felt much more relaxed. 0:13:15.915,0:13:19.697 She wasn't worried the way she had been, 0:13:19.697,0:13:22.565 and she was sure that I was right. 0:13:23.345,0:13:25.160 Now, the way I knew that, 0:13:25.220,0:13:29.928 the way I came to understand it[br]is that I'd been writing about her, 0:13:29.987,0:13:33.095 and I'd been showing her[br]what I wrote about her. 0:13:33.095,0:13:38.099 And in that way, we made contact[br]through her illness, 0:13:38.159,0:13:39.524 through her fear, 0:13:39.594,0:13:42.295 through the glare of death 0:13:42.295,0:13:44.980 that was there now, in the room with us - 0:13:44.980,0:13:46.545 as it always is - 0:13:46.545,0:13:49.286 but there it was in the room with us, 0:13:49.286,0:13:50.825 and we could ... 0:13:54.485,0:13:55.965 accept it. 0:13:56.485,0:14:00.475 And more than that,[br]we made contact through it. 0:14:05.095,0:14:11.906 It helped me and this woman[br]to understand what medicine is for, 0:14:12.316,0:14:13.955 and even bigger than that, 0:14:13.955,0:14:19.397 in excess of the medicine,[br]what ordinary living is for. 0:14:19.397,0:14:22.935 It's for the making of contact. 0:14:22.935,0:14:24.926 It's through the contact. 0:14:24.926,0:14:27.084 And of course, illness exposes, 0:14:27.774,0:14:30.224 so that I'm privileged as a doctor 0:14:30.224,0:14:36.156 to be in situations where there is[br]very little separating me from a patient. 0:14:36.156,0:14:38.955 Do you see what I mean by "exposes"? 0:14:38.955,0:14:44.655 You're down to the floor of who you are[br]in the presence of illness. 0:14:47.865,0:14:53.194 So, not only did we kind of help[br]the immediate problem 0:14:53.194,0:14:55.564 with her own fear, 0:14:55.964,0:15:02.674 but we made enduring,[br]life-long contact - 0:15:02.874,0:15:04.524 the two of us. 0:15:05.784,0:15:08.515 This is possible all the time. 0:15:08.645,0:15:11.072 This is possible all the time. 0:15:12.162,0:15:13.216 I told her - 0:15:13.216,0:15:19.653 I think I told her about a novel[br]by John Banville called "The Infinities," 0:15:19.653,0:15:22.159 in which he overhears Zeus 0:15:22.159,0:15:24.325 up on Mount Olympus 0:15:24.325,0:15:28.044 looking down at these mortals[br]that he's created, 0:15:28.044,0:15:33.805 and Zeus envies the human beings[br]their mortality. 0:15:33.805,0:15:38.094 He says, "It's your death[br]that gives your lives meaning." 0:15:38.754,0:15:41.654 And so my patient and I understand that, 0:15:41.654,0:15:45.724 that it's in the dying,[br]in the limits of the life, 0:15:45.724,0:15:47.824 that we have our meaning, 0:15:47.824,0:15:53.487 and that we pour ourselves[br]into those things that endure - 0:15:53.487,0:15:58.491 the family, progeny,[br]work, art, dance, 0:15:59.281,0:16:00.558 life, 0:16:00.638,0:16:01.956 play. 0:16:02.056,0:16:05.070 Those things that will endure 0:16:06.620,0:16:09.024 in time and with others 0:16:09.024,0:16:11.575 are those things that give us meaning. 0:16:11.575,0:16:14.464 And they're only available to us 0:16:14.464,0:16:19.513 through the presence[br]and the truth of death. 0:16:20.153,0:16:22.923 When I say, "What is medicine for?" 0:16:23.763,0:16:29.494 my patients have been able to teach me,[br]as have my students, what it's for. 0:16:29.494,0:16:31.934 When we teach narrative[br]medicine in groups, 0:16:31.934,0:16:37.554 it doesn't matter who - doctors,[br]nurses, chaplains, patients, families - 0:16:37.554,0:16:41.996 we all join together in a clearing. 0:16:41.996,0:16:47.904 These narrative storytellings[br]help us to form clearings - 0:16:47.904,0:16:49.455 you know, in the forest 0:16:49.455,0:16:53.905 when the trees kind of thin out,[br]and it's moss and it's ferns? - 0:16:54.035,0:16:55.335 and we're able, 0:16:55.335,0:16:58.065 many different ones of us 0:16:58.065,0:17:02.696 from often rather divided camps, 0:17:02.696,0:17:07.036 can come together[br]in the clearing of storytelling, 0:17:07.036,0:17:13.584 and within the clearing[br]of this human gift of mortality, 0:17:14.444,0:17:17.635 and that's where the truth is exposed, 0:17:17.635,0:17:21.495 and that's where the freedoms emit. 0:17:21.845,0:17:24.124 What medicine is for 0:17:24.334,0:17:30.414 is to donate the expertise[br]to an act of fidelity, 0:17:30.524,0:17:33.546 to give someone company 0:17:33.546,0:17:39.405 and to form staunch, sturdy affiliation 0:17:39.405,0:17:41.165 within our clearings, 0:17:41.265,0:17:42.956 within our dyads, 0:17:43.026,0:17:45.665 within our shabby clinics 0:17:45.665,0:17:51.064 so that no one has to be[br]in the glare of sickness, 0:17:51.064,0:17:53.536 or even the glare of death, 0:17:53.536,0:17:54.965 alone. 0:17:56.565,0:17:59.486 I'm fortunate to be a doctor[br]to be able to do this. 0:17:59.486,0:18:03.976 Anyone in any enterprise 0:18:03.976,0:18:07.146 has the chance for making contact, 0:18:07.146,0:18:10.567 as in this room - a clearing. 0:18:10.567,0:18:11.785 Thank you. 0:18:11.785,0:18:13.576 (Applause)