WEBVTT

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I forgot my password!

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Start on any Yahoo sign-in page

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Select the "I have a problem with my password" 
option

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Enter your Yahoo ID

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If you see this page, enter the security code

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By default we'll send password reset information 
to your phone

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This option sends password information to your 
alternate email address

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No phone or alternate email? Answer your 
secret questions instead

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Enter the first answer

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Your answers must exactly match what's in your 
account information, except for differences in 
case

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Enter the second answer

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Enter your new password

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Your new password must be between 8 and 32 characters long and cannot be a single character repeated

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It cannot contain any part of your name and cannot be similar to a password you've used before

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Don't reuse part or all of a previous password or 
a password you use on other web sites!

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Enter your new password again to confirm it

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Click here any time to see what you're typing

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If you still need help, go to help.yahoo.com