1 00:00:00,000 --> 00:00:03,333 I forgot my password! 2 00:00:03,333 --> 00:00:08,032 Start on any Yahoo sign-in page 3 00:00:08,032 --> 00:00:12,499 Select the "I have a problem with my password" option 4 00:00:12,500 --> 00:00:16,666 Enter your Yahoo ID 5 00:00:16,666 --> 00:00:21,732 If you see this page, enter the security code 6 00:00:21,733 --> 00:00:27,599 By default we'll send password reset information to your phone 7 00:00:27,600 --> 00:00:34,200 This option sends password information to your alternate email address 8 00:00:34,200 --> 00:00:39,300 No phone or alternate email? Answer your secret questions instead 9 00:00:39,300 --> 00:00:41,333 Enter the first answer 10 00:00:41,333 --> 00:00:45,699 Your answers must exactly match what's in your account information, except for differences in case 11 00:00:45,700 --> 00:00:47,833 Enter the second answer 12 00:00:47,833 --> 00:00:50,766 Enter your new password 13 00:00:50,766 --> 00:00:54,866 Your new password must be between 8 and 32 characters long and cannot be a single character repeated 14 00:00:54,866 --> 00:00:59,699 It cannot contain any part of your name and cannot be similar to a password you've used before 15 00:00:59,700 --> 00:01:04,166 Don't reuse part or all of a previous password or a password you use on other web sites! 16 00:01:04,166 --> 00:01:09,166 Enter your new password again to confirm it 17 00:01:09,166 --> 00:01:13,599 Click here any time to see what you're typing 18 00:01:13,600 --> 00:01:17,600 If you still need help, go to help.yahoo.com