1
00:00:09,311 --> 00:00:12,298
The best part
of Mumbai is the people.

2
00:00:12,298 --> 00:00:15,138
I've been here all my life,
so I know a lot of people,

3
00:00:15,138 --> 00:00:16,983
all over the city.

4
00:00:16,983 --> 00:00:19,430
Anytime I go anywhere,
I meet people

5
00:00:19,430 --> 00:00:22,109
whom I've known for years.

6
00:00:23,139 --> 00:00:27,199
I do love my cup of tea,
and I like my newspaper.

7
00:00:27,233 --> 00:00:30,866
When I open a newspaper,
it will always be the sports page.

8
00:00:30,866 --> 00:00:33,091
It's my time 
to relax.

9
00:00:33,106 --> 00:00:36,650
Once I finish my newspapers,
I start for my office

10
00:00:36,650 --> 00:00:40,110
and just be prepared
for a great day ahead.

11
00:00:40,239 --> 00:00:43,215
My name is Mahesh, 
and I am Chief Financial Officer

12
00:00:43,215 --> 00:00:46,080
for J.P.Morgan Chase
in India.

13
00:00:47,004 --> 00:00:48,480
We are a cross border bank.

14
00:00:48,480 --> 00:00:51,493
We specialize in taking
Indians to the world,

15
00:00:51,493 --> 00:00:53,491
and the world
to India.

16
00:00:53,491 --> 00:00:56,510
Anything specific within Ujjain
you want us to cover?

17
00:00:56,510 --> 00:00:59,795
I am not just a Chief Financial
Officer managing finance,

18
00:00:59,795 --> 00:01:02,088
but I have other areas
of responsibilities,

19
00:01:02,088 --> 00:01:05,503
which is Technology Operations
and Human Resources as well.

20
00:01:05,503 --> 00:01:08,290
I think that someone like you can
make an impactful presentation.

21
00:01:08,290 --> 00:01:09,781
The trickiest
part of my job

22
00:01:09,781 --> 00:01:12,358
is that the world
around is changing.

23
00:01:12,358 --> 00:01:16,758
All clients expect things to be
better, faster, and cheaper.

24
00:01:16,758 --> 00:01:19,585
I have a team that
consistently delivers.

25
00:01:19,585 --> 00:01:21,690
Always exceeding client
expectations.

26
00:01:21,690 --> 00:01:23,625
We've got to scale it up
even further because

27
00:01:23,625 --> 00:01:26,818
we're going to take it 
to other cities across the state.

28
00:01:29,166 --> 00:01:31,691
Sometimes people
misunderstand banking

29
00:01:31,691 --> 00:01:34,051
as something very generic
that any accountant

30
00:01:34,051 --> 00:01:35,470
would be able
to understand.

31
00:01:35,470 --> 00:01:38,910
In banking, what you need
to first understand is the products.

32
00:01:38,910 --> 00:01:40,935
And then you need to
understand the client needs.

33
00:01:40,935 --> 00:01:43,668
We're pretty intensive engagement
for the next couple of years.

34
00:01:43,668 --> 00:01:45,156
That might be good
for us as well.

35
00:01:45,156 --> 00:01:47,696
And that is not
built overnight.

36
00:01:47,696 --> 00:01:49,921
I joined the company
27 years ago.

37
00:01:49,921 --> 00:01:53,583
When I look back, we were a handful
of employees, like a startup.

38
00:01:53,596 --> 00:01:55,656
And we had ambitions
to grow.

39
00:01:55,656 --> 00:01:58,648
At that time, I knew
nothing about banking.

40
00:01:58,648 --> 00:02:01,656
As the client franchise
grew, we were a rep office,

41
00:02:01,656 --> 00:02:04,730
and we expanded 
into full scale branch license.

42
00:02:04,730 --> 00:02:06,940
So at that time, 
I had to really understand

43
00:02:06,940 --> 00:02:08,970
the banking 
regulations.

44
00:02:08,970 --> 00:02:10,898
Then we acquired 
a securities company,

45
00:02:10,898 --> 00:02:12,470
Leaders Investment Bank.

46
00:02:12,470 --> 00:02:14,635
They also had an asset
management firm.

47
00:02:14,635 --> 00:02:16,783
I had to learn 
those businesses.

48
00:02:16,783 --> 00:02:20,218
From purely being an accountant
into a banking professional,

49
00:02:20,218 --> 00:02:24,292
that is what is exciting
as a journey for me.

50
00:02:24,378 --> 00:02:27,490
Sometimes you feel that you are
working with the same company,

51
00:02:27,490 --> 00:02:29,488
but everything around
you has changed.

52
00:02:29,488 --> 00:02:30,641
The tools 
have changed.

53
00:02:30,641 --> 00:02:32,071
The technology
has changed.

54
00:02:32,071 --> 00:02:33,246
The clients 
have changed.

55
00:02:33,246 --> 00:02:34,530
The demands 
have changed.

56
00:02:34,530 --> 00:02:36,925
And you, too, 
have changed, for better.

57
00:02:36,925 --> 00:02:40,041
And that's been 
a great satisfaction for me.