0:00:00.000,0:00:02.000 Next, our key activities. 0:00:02.000,0:00:08.000 What's the most important things you need to do for the business to make the business model work. 0:00:08.000,0:00:12.000 Are you in the production business, are you making something, 0:00:12.000,0:00:16.000 or you're in the problem-solving business like you're doing consulting or engineering 0:00:16.000,0:00:18.000 or you're managing supply chains. 0:00:18.000,9:59:59.000 What are the key activities you need to become expert at.