1 00:00:16,079 --> 00:00:19,616 People returning to work after a career break: 2 00:00:19,640 --> 00:00:21,816 I call them relaunchers. 3 00:00:21,839 --> 00:00:25,696 These are people who have taken career breaks for elder care, 4 00:00:25,720 --> 00:00:27,536 for childcare reasons, 5 00:00:27,560 --> 00:00:29,256 pursuing a personal interest, 6 00:00:29,280 --> 00:00:31,480 or a personal health issue. 7 00:00:31,960 --> 00:00:35,336 Closely related are career transitioners of all kinds: 8 00:00:35,360 --> 00:00:37,696 veterans, military spouses, 9 00:00:37,720 --> 00:00:40,136 retirees coming out of retirement, 10 00:00:40,160 --> 00:00:41,880 or repatriating expats. 11 00:00:41,960 --> 00:00:44,895 Returning to work after a career break is hard 12 00:00:44,920 --> 00:00:47,936 because of a disconnect between the employers 13 00:00:47,960 --> 00:00:49,856 and the relaunchers. 14 00:00:49,880 --> 00:00:53,856 Employers can view hiring people with a gap on their resume 15 00:00:53,880 --> 00:00:55,976 as a high-risk proposition, 16 00:00:56,000 --> 00:00:59,856 and individuals on career break can have doubts about their abilities 17 00:00:59,880 --> 00:01:01,456 to relaunch their careers, 18 00:01:01,480 --> 00:01:03,800 especially if they've been out for a long time. 19 00:01:04,920 --> 00:01:09,680 This disconnect is a problem that I'm trying to help solve. 20 00:01:10,240 --> 00:01:14,760 Now, successful relaunchers are everywhere and in every field. 21 00:01:15,280 --> 00:01:17,016 This is Sami Kafala. 22 00:01:17,040 --> 00:01:19,776 He's a nuclear physicist in the UK 23 00:01:19,800 --> 00:01:23,720 who took a five-year career break to be home with his five children. 24 00:01:24,760 --> 00:01:28,696 The Singapore press recently wrote about nurses returning to work 25 00:01:28,720 --> 00:01:30,776 after long career breaks. 26 00:01:30,800 --> 00:01:32,816 And speaking of long career breaks, 27 00:01:32,840 --> 00:01:34,120 this is Mimi Kahn. 28 00:01:34,720 --> 00:01:37,896 She's a social worker in Orange County, California, 29 00:01:38,520 --> 00:01:41,856 who returned to work in a social services organization 30 00:01:41,880 --> 00:01:44,656 after a 25-year career break. 31 00:01:44,680 --> 00:01:47,040 That's the longest career break that I'm aware of. 32 00:01:47,825 --> 00:01:50,110 Prominent people take career breaks. 33 00:01:50,180 --> 00:01:52,716 Supreme Court Justice Sandra Day O'Connor 34 00:01:52,740 --> 00:01:55,580 took a five-year career break early in her career. 35 00:01:55,949 --> 00:01:59,082 And then, there are the fictional relaunchers. 36 00:01:59,115 --> 00:02:02,075 Probably the most famos is Alicia Florrick, 37 00:02:02,337 --> 00:02:07,243 the character played by Julianna Margulies in the TV show The Goodwife. 38 00:02:07,530 --> 00:02:11,863 She's a lawyer who returns to work after a 13-year career break. 39 00:02:12,823 --> 00:02:15,831 Here's a real person who took a 13-year career break. 40 00:02:15,920 --> 00:02:18,816 This is Tracy Shapiro, and her family. 41 00:02:19,000 --> 00:02:22,936 Tracy answered a call for essays by the Today Show 42 00:02:22,960 --> 00:02:25,376 from people who were trying to return to work 43 00:02:25,400 --> 00:02:27,240 but having a difficult time of it. 44 00:02:28,160 --> 00:02:32,616 Tracy wrote in that she was a mom of five who loved her time at home, 45 00:02:32,640 --> 00:02:36,176 but she had gone through a divorce and needed to return to work, 46 00:02:36,200 --> 00:02:39,136 plus she really wanted to bring work back into her life 47 00:02:39,160 --> 00:02:40,800 because she loved working. 48 00:02:40,820 --> 00:02:43,396 Tracy was doing what so many of us do 49 00:02:43,420 --> 00:02:47,156 when we feel like we've put in a good day in the job search. 50 00:02:47,180 --> 00:02:50,156 She was looking for a finance or accounting role, 51 00:02:50,180 --> 00:02:52,876 and she had just spent the last nine months 52 00:02:52,900 --> 00:02:56,196 very diligently researching companies online 53 00:02:56,220 --> 00:02:58,980 and applying for jobs with no results. 54 00:02:59,420 --> 00:03:03,156 I met Tracy in June of 2011, 55 00:03:03,180 --> 00:03:06,716 when the Today Show asked me if I could work with her 56 00:03:06,740 --> 00:03:08,900 to see if I could help her turn things around. 57 00:03:09,460 --> 00:03:12,916 The first thing I told Tracy was she had to get out of the house. 58 00:03:12,940 --> 00:03:15,676 I told her she had to go public with her job search 59 00:03:15,700 --> 00:03:19,540 and tell everyone she knew about her interest in returning to work. 60 00:03:19,980 --> 00:03:23,756 I also told her, "You are going to have a lot of conversations 61 00:03:23,780 --> 00:03:25,356 that don't go anywhere. 62 00:03:25,380 --> 00:03:28,636 Expect that, and don't be discouraged by it. 63 00:03:28,660 --> 00:03:30,236 There will be a handful 64 00:03:30,260 --> 00:03:33,100 that ultimately lead to a job opportunity." 65 00:03:33,980 --> 00:03:36,596 I'll tell you what happened with Tracy in a little bit, 66 00:03:36,620 --> 00:03:39,049 but I want to share with you a discovery that I made 67 00:03:39,073 --> 00:03:40,796 when I was returning to work 68 00:03:40,820 --> 00:03:44,916 after my own career break of 11 years out of the full-time workforce, 69 00:03:44,940 --> 00:03:50,180 and that is, that people's view of you is frozen in time. 70 00:03:50,620 --> 00:03:54,276 What I mean by this is, when you start to get in touch with people 71 00:03:54,300 --> 00:03:57,036 and you get back in touch with those people from the past, 72 00:03:57,060 --> 00:04:00,316 the people with whom you worked or went to school, 73 00:04:00,340 --> 00:04:03,076 they are going to remember you as you were 74 00:04:03,100 --> 00:04:04,916 before your career break, 75 00:04:04,940 --> 00:04:08,436 and that's even if your sense of self has diminished over time, 76 00:04:08,460 --> 00:04:10,556 as happens with so many of us 77 00:04:10,580 --> 00:04:14,476 the farther removed we are from our professional identities. 78 00:04:14,500 --> 00:04:17,196 So for example, you might think of yourself 79 00:04:17,220 --> 00:04:18,700 as someone who looks like this. 80 00:04:19,100 --> 00:04:23,396 This is me, crazy after a day of driving around in my minivan. 81 00:04:23,420 --> 00:04:25,620 Or here I am in the kitchen. 82 00:04:26,060 --> 00:04:28,596 But those people from the past, 83 00:04:28,620 --> 00:04:30,836 they don't know about any of this. 84 00:04:30,860 --> 00:04:33,396 They only remember you as you were, 85 00:04:33,420 --> 00:04:37,596 and it's a great confidence boost to be back in touch with these people 86 00:04:37,620 --> 00:04:41,260 and hear their enthusiasm about your interest in returning to work. 87 00:04:42,740 --> 00:04:46,836 There's one more thing I remember vividly from my own career break, 88 00:04:46,860 --> 00:04:50,235 and that was that I hardly kept up with the business news. 89 00:04:50,259 --> 00:04:51,876 My background is in finance, 90 00:04:51,900 --> 00:04:54,316 and I hardly kept up with any news 91 00:04:54,340 --> 00:04:57,276 when I was home caring for my four young children, 92 00:04:57,300 --> 00:05:00,676 so I was afraid I'd go into an interview 93 00:05:00,700 --> 00:05:04,060 and start talking about a company that didn't exist anymore. 94 00:05:04,100 --> 00:05:07,636 So I had to resubscribe to the Wall Street Journal 95 00:05:07,660 --> 00:05:11,116 and read it for a good six months cover to cover before I felt 96 00:05:11,140 --> 00:05:14,872 like I had a handle on what was going on in the business world again. 97 00:05:14,920 --> 00:05:18,536 I believe relaunchers are a gem of the workforce, 98 00:05:18,560 --> 00:05:20,296 and here's why. 99 00:05:20,320 --> 00:05:22,136 Think about our life stage: 100 00:05:22,160 --> 00:05:25,816 for those of us who took career breaks for childcare reasons, 101 00:05:25,840 --> 00:05:27,816 we have fewer or no maternity leaves. 102 00:05:27,840 --> 00:05:29,336 We did that already. 103 00:05:29,360 --> 00:05:32,696 We have fewer spousal or partner job relocations. 104 00:05:32,720 --> 00:05:35,176 We're in a more settled time of life. 105 00:05:35,200 --> 00:05:37,016 We have great work experience. 106 00:05:37,040 --> 00:05:39,056 We have a more mature perspective. 107 00:05:39,080 --> 00:05:42,656 We're not trying to find ourselves at an employer's expense. 108 00:05:42,680 --> 00:05:46,896 Plus we have an energy, an enthusiasm about returning to work 109 00:05:46,920 --> 00:05:49,840 precisely because we've been away from it for a while. 110 00:05:50,600 --> 00:05:53,216 On the flip side, I speak with employers, 111 00:05:53,240 --> 00:05:55,776 and here are two concerns that employers have 112 00:05:55,800 --> 00:05:57,696 about hiring relaunchers. 113 00:05:57,720 --> 00:06:00,776 The first one is, employers are worried that relaunchers 114 00:06:00,800 --> 00:06:02,840 are technologically obsolete. 115 00:06:03,400 --> 00:06:04,656 Now, I can tell you, 116 00:06:04,680 --> 00:06:08,256 having been technologically obsolete myself at one point, 117 00:06:08,280 --> 00:06:09,960 that it's a temporary condition. 118 00:06:10,520 --> 00:06:16,656 I had done my financial analysis so long ago that I used Lotus 1-2-3. 119 00:06:16,680 --> 00:06:19,616 I don't know if anyone can even remember back that far, 120 00:06:19,640 --> 00:06:21,856 but I had to relearn it on Excel. 121 00:06:21,880 --> 00:06:24,960 It actually wasn't that hard. A lot of the commands are the same. 122 00:06:25,600 --> 00:06:27,816 I found PowerPoint much more challenging, 123 00:06:27,840 --> 00:06:30,000 but now I use PowerPoint all the time. 124 00:06:30,960 --> 00:06:35,815 I tell relaunchers that employers expect them to come to the table 125 00:06:35,840 --> 00:06:39,336 with a working knowledge of basic office management software, 126 00:06:39,360 --> 00:06:41,096 and if they're not up to speed, 127 00:06:41,120 --> 00:06:43,496 then it's their responsibility to get there. 128 00:06:43,520 --> 00:06:44,720 And they do. 129 00:06:45,160 --> 00:06:48,776 The second area of concern that employers have about relaunchers 130 00:06:48,800 --> 00:06:52,000 is they're worried that relaunchers don't know what they want to do. 131 00:06:52,640 --> 00:06:55,856 I tell relaunchers that they need to do the hard work 132 00:06:55,880 --> 00:06:59,376 to figure out whether their interests and skills have changed 133 00:06:59,400 --> 00:07:00,976 or have not changed 134 00:07:01,000 --> 00:07:02,816 while they have been on career break. 135 00:07:02,840 --> 00:07:05,096 That's not the employer's job. 136 00:07:05,120 --> 00:07:09,696 It's the relauncher's responsibility to demonstrate to the employer 137 00:07:09,720 --> 00:07:11,640 where they can add the most value. 138 00:07:11,760 --> 00:07:15,040 Back in 2010 I started noticing something. 139 00:07:15,600 --> 00:07:19,736 I had been tracking return to work programs since 2008, 140 00:07:19,760 --> 00:07:23,056 and in 2010, I started noticing 141 00:07:23,080 --> 00:07:26,976 the use of a short-term paid work opportunity, 142 00:07:27,000 --> 00:07:29,456 whether it was called an internship or not, 143 00:07:29,480 --> 00:07:31,816 but an internship-like experience, 144 00:07:31,840 --> 00:07:34,976 as a way for professionals to return to work. 145 00:07:35,000 --> 00:07:37,776 I saw Goldman Sachs and Sara Lee 146 00:07:37,800 --> 00:07:41,096 start corporate reentry internship programs. 147 00:07:41,120 --> 00:07:45,560 I saw a returning engineer, a nontraditional reentry candidate, 148 00:07:46,320 --> 00:07:50,136 apply for an entry-level internship program in the military, 149 00:07:50,160 --> 00:07:52,520 and then get a permanent job afterward. 150 00:07:53,080 --> 00:07:56,776 I saw two universities integrate internships 151 00:07:56,800 --> 00:07:59,840 into mid-career executive education programs. 152 00:08:00,400 --> 00:08:03,216 So I wrote a report about what I was seeing, 153 00:08:03,240 --> 00:08:06,216 and it became this article for Harvard Business Review 154 00:08:06,240 --> 00:08:08,136 called "The 40-Year-Old Intern." 155 00:08:08,160 --> 00:08:10,776 I have to thank the editors there for that title, 156 00:08:10,800 --> 00:08:12,176 and also for this artwork 157 00:08:12,200 --> 00:08:16,536 where you can see the 40-year-old intern in the midst of all the college interns. 158 00:08:16,560 --> 00:08:19,736 And then, courtesy of Fox Business News, 159 00:08:19,760 --> 00:08:22,936 they called the concept "The 50-Year-Old Intern." 160 00:08:22,960 --> 00:08:24,894 (Laughter) 161 00:08:24,918 --> 00:08:28,918 And just last month, a movie came out, called "The Intern", 162 00:08:29,180 --> 00:08:32,203 that brought us the 70 year old intern. 163 00:08:32,227 --> 00:08:33,942 (Laughter) 164 00:08:34,092 --> 00:08:38,061 Robert De Niro plays the role of a 70 year old retiree 165 00:08:38,109 --> 00:08:39,815 who comes out of retirement 166 00:08:39,863 --> 00:08:43,596 to become the intern for the CEO of a fast growing company, 167 00:08:43,673 --> 00:08:45,273 played by Anne Hathaway. 168 00:08:46,220 --> 00:08:49,434 I haven't seen very many 70 year old interns. 169 00:08:49,546 --> 00:08:53,946 But these non-traditional internships are not just in the movies. 170 00:08:54,500 --> 00:08:57,635 Five of the biggest financial services companies 171 00:08:57,680 --> 00:09:01,816 have reentry internship programs for returning finance professionals, 172 00:09:02,240 --> 00:09:05,536 and at this point, hundreds of people have participated. 173 00:09:05,560 --> 00:09:07,336 These internships are paid, 174 00:09:07,360 --> 00:09:10,096 and the people who move on to permanent roles 175 00:09:10,120 --> 00:09:12,800 are commanding competitive salaries. 176 00:09:13,580 --> 00:09:17,036 And now, seven of the biggest engineering companies 177 00:09:17,060 --> 00:09:21,356 are piloting reentry internship programs for returning engineers 178 00:09:21,380 --> 00:09:25,100 as part of an initiative with the Society of Women Engineers. 179 00:09:25,760 --> 00:09:29,600 Now, why are companies embracing the reentry internship? 180 00:09:30,640 --> 00:09:33,616 Because the internship allows the employer 181 00:09:33,640 --> 00:09:37,656 to base their hiring decision on an actual work sample 182 00:09:37,680 --> 00:09:39,734 instead of a series of interviews, 183 00:09:39,758 --> 00:09:43,496 and the employer does not have to make that permanent hiring decision 184 00:09:43,520 --> 00:09:46,320 until the internship period is over. 185 00:09:46,840 --> 00:09:50,736 This testing out period removes the perceived risk 186 00:09:50,760 --> 00:09:54,336 that some managers attach to hiring relaunchers, 187 00:09:54,360 --> 00:09:57,016 and they are attracting excellent candidates 188 00:09:57,040 --> 00:09:58,880 who are turning into great hires. 189 00:09:59,440 --> 00:10:01,400 Think about how far we have come. 190 00:10:01,760 --> 00:10:04,736 Before this, most employers were not interested 191 00:10:04,760 --> 00:10:07,096 in engaging with relaunchers at all, 192 00:10:07,120 --> 00:10:10,616 but now, not only are programs being developed 193 00:10:10,640 --> 00:10:13,176 specifically with relaunchers in mind, 194 00:10:13,200 --> 00:10:15,696 but you can't even apply for these programs 195 00:10:15,720 --> 00:10:18,400 unless you have a gap on your resume. 196 00:10:19,040 --> 00:10:21,136 This is the mark of real change, 197 00:10:21,160 --> 00:10:23,416 of true institutional shift, 198 00:10:23,440 --> 00:10:26,976 because if we can solve this problem for relaunchers, 199 00:10:27,300 --> 00:10:30,596 we can solve it for other career transitioners too. 200 00:10:30,620 --> 00:10:32,556 In fact, an employer just told me 201 00:10:32,580 --> 00:10:35,076 that their veterans return to work program 202 00:10:35,100 --> 00:10:38,476 is based on their reentry internship program. 203 00:10:38,507 --> 00:10:43,175 And there's no reason why there can't be a retiree internship program. 204 00:10:43,358 --> 00:10:45,453 Just like in the movie "The Intern". 205 00:10:45,540 --> 00:10:48,020 Different pool, same concept. 206 00:10:48,900 --> 00:10:51,356 So let me tell you what happened with Tracy Shapiro. 207 00:10:51,380 --> 00:10:53,775 Remember I told her 208 00:10:53,807 --> 00:10:55,855 that she had to tell everyone she knew 209 00:10:55,880 --> 00:10:57,880 about her interest in returning to work. 210 00:10:58,200 --> 00:11:02,376 Well, one critical conversation with another parent in her community 211 00:11:02,400 --> 00:11:04,496 led to a job offer for Tracy, 212 00:11:04,520 --> 00:11:07,296 and it was an accounting job in a finance department. 213 00:11:07,320 --> 00:11:08,640 But it was a temp job. 214 00:11:09,200 --> 00:11:11,656 The company told her there was a possibility 215 00:11:11,680 --> 00:11:15,216 it could turn into something more, but no guarantees. 216 00:11:15,240 --> 00:11:17,600 This was in the fall of 2011. 217 00:11:18,120 --> 00:11:21,136 Tracy loved this company, and she loved the people 218 00:11:21,160 --> 00:11:24,216 and the office was less than 10 minutes from her house. 219 00:11:24,240 --> 00:11:26,456 So even though she had a second job offer 220 00:11:26,480 --> 00:11:29,376 at another company for a permanent full-time role, 221 00:11:29,400 --> 00:11:32,616 she decided to take her chances with this internship 222 00:11:32,640 --> 00:11:34,400 and hope for the best. 223 00:11:35,720 --> 00:11:38,776 Well, she ended up blowing away all of their expectations, 224 00:11:38,800 --> 00:11:41,296 and the company not only made her a permanent offer 225 00:11:41,320 --> 00:11:43,416 at the beginning of 2012, 226 00:11:43,440 --> 00:11:46,056 but they made it even more interesting and challenging, 227 00:11:46,080 --> 00:11:48,200 because they knew what Tracy could handle. 228 00:11:48,800 --> 00:11:51,256 Fast forward to 2015, 229 00:11:51,280 --> 00:11:52,856 Tracy's been promoted. 230 00:11:52,880 --> 00:11:55,296 They've paid for her to get her MBA at night. 231 00:11:55,320 --> 00:11:58,640 She's even hired another relauncher for work for her. 232 00:12:00,240 --> 00:12:03,616 Tracy's temp job was a tryout, 233 00:12:03,640 --> 00:12:05,296 just like an internship, 234 00:12:05,320 --> 00:12:10,560 and it ended up being a win for both Tracy and her employer. 235 00:12:12,000 --> 00:12:16,376 Now, my goal is to bring the reentry internship concept 236 00:12:16,400 --> 00:12:19,136 to more and more employers, 237 00:12:19,160 --> 00:12:20,976 but in the meantime, 238 00:12:21,000 --> 00:12:24,216 if you are returning to work after a career break, 239 00:12:24,240 --> 00:12:30,256 don't hesitate to suggest an internship or an internship-like arrangement 240 00:12:30,280 --> 00:12:35,896 to an employer that does not have a formal reentry internship program. 241 00:12:35,920 --> 00:12:38,216 Be their first success story, 242 00:12:38,240 --> 00:12:41,880 and you can be the example for more relaunchers to come. 243 00:12:42,320 --> 00:12:43,536 Thank you. 244 00:12:43,560 --> 00:12:46,480 (Applause)