0:00:00.000,0:00:22.180 36C3 preroll music 0:00:22.180,0:00:28.540 Herald: So, have you ever wondered how to[br]almost perfectly fake an email? Then you 0:00:28.540,0:00:33.369 might be actually in the right talk here.[br]We have our next speaker. Andrew, who is 0:00:33.369,0:00:41.180 currently working for the National CERT of[br]Latvia as a security researcher. And he's 0:00:41.180,0:00:50.120 going to talk about e-mail counterfeiting[br]and strategies for modern anti-spoofing. 0:00:50.120,0:00:53.356 Stage is yours. 0:00:53.356,0:01:04.460 Applause 0:01:04.460,0:01:14.490 Andrew: So. Greetings. I'm Andrew and I[br]work for Latvian National CERT. One of our 0:01:14.490,0:01:21.440 current goals is improving the state of[br]email security in our country and which we 0:01:21.440,0:01:26.400 mostly do through raising awareness about[br]this issue and communicating best 0:01:26.400,0:01:30.770 practices. And of course we are not the[br]only organization that is doing that. 0:01:30.770,0:01:34.420 There are many more CERTs in other[br]countries and there are various 0:01:34.420,0:01:39.299 nongovernmental organizations that are[br]doing the same. And commercial entities. 0:01:39.299,0:01:46.060 However, so far, frankly speaking, our[br]collective progress has been quite 0:01:46.060,0:01:54.100 underwhelming. So for example, here is the[br]one stat which is the usage of one 0:01:54.100,0:01:59.770 specific technology, DMARC, which as you[br]will learn in this talk, is quite 0:01:59.770,0:02:06.770 important and I hope that everyone will[br]start using it. So on the left. There are 0:02:06.770,0:02:11.060 twenty thousand domains across all the[br]world which are important domains for 0:02:11.060,0:02:15.880 important organizations that truly should[br]know better. And on the right side we see 0:02:15.880,0:02:24.799 the top 50, top 500 EU retailer domains[br]and across both of these groups two thirds 0:02:24.799,0:02:29.799 haven't even configured DMARC yet. And out[br]of those that have configured majority 0:02:29.799,0:02:36.350 hasn't enabled strict policy yet. So if[br]there is just one key takeaway from this 0:02:36.350,0:02:41.459 talk, I hope that it will be that everyone[br]should start using DMARC. It is important 0:02:41.459,0:02:49.120 to use it even for domains that are not[br]supposed to send email. So, one 0:02:49.120,0:02:56.760 explanation for these low adoption rates,[br]I think, is that, there are seemingly too 0:02:56.760,0:03:04.310 many competing technologies. This is the[br]contents for my talk. And I really tried 0:03:04.310,0:03:12.449 to do my best to trim it down. But as you[br]can see, there are three abbreviations, well and 0:03:12.449,0:03:18.739 SMTP and out of this, SPF, DKIM and DMARC[br]actually two are i don't even remember the 0:03:18.739,0:03:25.570 whole name for them. But still, they are[br]all important. And of course, this problem 0:03:25.570,0:03:28.949 that there are too many buzzwords, too[br]many technologies, and it's not clear 0:03:28.949,0:03:34.590 which one which ones we should use, it's[br]not specific to email. And we have this 0:03:34.590,0:03:39.760 across the industry and, ah, security[br]industry, i think by now we have found at 0:03:39.760,0:03:47.880 least one way to solve it. And it is[br]penetration testing. So when the 0:03:47.880,0:03:53.370 penetration test has been run properly and[br]the results have been published, then we 0:03:53.370,0:03:58.190 can start talking. We can shift the[br]conversation from talking about whether 0:03:58.190,0:04:03.510 your organization prefers technology A or[br]technology B we can instead start talking 0:04:03.510,0:04:09.620 about the questions that really matter,[br]such like: Is it possible for someone for 0:04:09.620,0:04:15.310 some third party to spoof your[br]organization's e-mails and to send such 0:04:15.310,0:04:20.989 e-mails to your, for example, customers or[br]your partners or to media organizations in 0:04:20.989,0:04:24.970 such a way that they will think that the[br]emails really came from within your 0:04:24.970,0:04:31.810 organization? So that's why penetration[br]testers are the key audience for this 0:04:31.810,0:04:36.020 talk. However, I hope that any blue[br]teamers in the audience also will find 0:04:36.020,0:04:40.650 this talking interesting. I'm sure that[br]you already know all the basics about the 0:04:40.650,0:04:43.620 email and about these technologies, but[br]looking at the problem from the different 0:04:43.620,0:04:50.440 side from attacker's perspective sometimes[br]can really put things into perspective. It 0:04:50.440,0:04:54.819 can help for you understand what you[br]should focus on when protecting your 0:04:54.819,0:05:01.009 environment. And finally, the SMTP[br]protocol. The technology that runs 0:05:01.009,0:05:07.720 underneath our e-mail conversations is[br]actually relatively easy to understand. 0:05:07.720,0:05:14.061 And so. And also the lessons learned from[br]all of this journey from SMTP, how it 0:05:14.061,0:05:20.979 became and how it's possible to spoof it[br]and all the technologies that are trying 0:05:20.979,0:05:27.530 to prevent spoofing. I think it's a[br]interesting case study and it should be 0:05:27.530,0:05:33.719 interesting to follow even for people who[br]are new to e-mail. Um, finally. Threat 0:05:33.719,0:05:41.400 landscape. So email security is quite a[br]wide topic. And so today I will only focus 0:05:41.400,0:05:47.650 on one small part of it, which is[br]successful spoofing of e-mails. Tampering 0:05:47.650,0:05:54.689 attacks. And I know that many, penetration[br]testers already, incorporate some part of 0:05:54.689,0:06:01.250 phishing or spear phishing, emulation[br]into their engagements and. But as far as 0:06:01.250,0:06:07.070 I know, they mostly do it from the, social[br]engineering perspective using such tools 0:06:07.070,0:06:13.090 as a social engineering toolkit, for[br]example. And it's, uh, I don't want to 0:06:13.090,0:06:16.949 argue, though, that it's important to do[br]that and to demonstrate to the customer 0:06:16.949,0:06:23.860 that what risks are in regards with social[br]engineering. However, I think you're doing 0:06:23.860,0:06:28.099 a disservice to the customer if that's the[br]only thing that you are testing from the 0:06:28.099,0:06:32.650 email perspective, because from the[br]customers, from managers perspective that 0:06:32.650,0:06:38.870 are reading your reports, if they only[br]mention social engineering attacks, then 0:06:38.870,0:06:44.650 the logical conclusion is, that the best[br]way to mitigate these threats is by 0:06:44.650,0:06:51.590 educating your personnel, especially those[br]that are least technical, as you will see 0:06:51.590,0:06:55.379 in this talk. There are quite a lot of[br]attacks and many organizations are 0:06:55.379,0:07:00.230 susceptible to them, which are much better[br]than that. And no amount of user education 0:07:00.230,0:07:03.889 will help here because we can't expect[br]users to check headers, for example, 0:07:03.889,0:07:10.699 manually. So we actually need to improve[br]our e-mail infrastructure. No way around 0:07:10.699,0:07:17.009 it. And finally, before we move on to[br]actual technical stuff, there's a little 0:07:17.009,0:07:21.889 secret, which I think might help people[br]that are not working in the email industry 0:07:21.889,0:07:28.159 understand why we have such problems and[br]is that, for email admins historically, 0:07:28.159,0:07:38.040 um, they value availability of their[br]system and reliable reliability much more 0:07:38.040,0:07:44.680 than security. And that's because that's[br]not an ideological decision. It's a very 0:07:44.680,0:07:50.469 pragmatic one. So, for example, if you are[br]an e-mail an email admin in an 0:07:50.469,0:07:56.090 organization and some of your customers[br]stop receiving invoices, your management 0:07:56.090,0:08:01.470 will find you and will inform you about it[br]and will ask you a really nicely to fix it 0:08:01.470,0:08:06.210 as soon as possible, even if it's not your[br]fault, if it might happen that the problem 0:08:06.210,0:08:13.509 is on the other side of the email. Not on[br]your server. And the for example, if, 0:08:13.509,0:08:20.449 other example, if you, if some of your,[br]some of your employees can't receive 0:08:20.449,0:08:24.969 e-mail soon enough, for example, to[br]restore the password or to verify the 0:08:24.969,0:08:30.190 email or to use multi factor[br]authentication token and they can't log 0:08:30.190,0:08:33.969 into some important systems again, they[br]will find you on though you will need to 0:08:33.969,0:08:39.539 solve that. But if your system is has some[br]security vulnerabilities, if it's assessed 0:08:39.539,0:08:45.540 susceptible to spoofing attacks and so on,[br]then not users, no management will 0:08:45.540,0:08:50.670 normally notice it. You might not not[br]notice it, but you are. You have this 0:08:50.670,0:08:55.930 vulnerability. So that's why obviously[br]penetration testers are important. Okay. 0:08:55.930,0:09:01.250 Now we can finally start talking about the[br]technical stuff. So and we will start with 0:09:01.250,0:09:07.190 the short introduction to SMTP protocol.[br]SMTP is the protocol that underlies all 0:09:07.190,0:09:12.360 email communications and it's actually[br]pretty easy to follow. So here's a data 0:09:12.360,0:09:18.370 flow of what's happening when one person[br]sends e-mail to another person. For 0:09:18.370,0:09:21.269 example Alice is sending to Bob and[br]they're using different they are working 0:09:21.269,0:09:24.970 for different companies. They use[br]different domains. So what's happening 0:09:24.970,0:09:29.290 here is that both of them would say use[br]email clients such as Outlook or 0:09:29.290,0:09:34.580 Thunderbird. And Alice is sending email.[br]It's going through this protocol SMTP to 0:09:34.580,0:09:41.740 Alice's mail server. But important to note[br]is that this is an outgoing e-mail server. 0:09:41.740,0:09:44.790 Usually organizations will have two types[br]of servers, one for incoming transactions 0:09:44.790,0:09:48.680 and one for outgoing and for smaller[br]organizations it might be one server, but 0:09:48.680,0:09:52.470 again, it's important for penetration[br]tester to think of this as different 0:09:52.470,0:09:56.680 systems because they will have even if[br]it's physically one machine, it will have 0:09:56.680,0:10:00.620 different configuration for outgoing mail[br]and for incoming mail. So as a penetration 0:10:00.620,0:10:04.899 tester you need to check both of them.[br]Okay. Now, when Alice's server tries to 0:10:04.899,0:10:11.940 send email to Bob's server, there is sort[br]of a problem in that the server needs to 0:10:11.940,0:10:16.480 somehow automatically find what is the[br]other server to send the email and it is 0:10:16.480,0:10:25.220 done through this blue box MX which is DNS[br]specific DNS record type MX. So that's 0:10:25.220,0:10:29.680 something that is maintained by Bob's[br]organization. So Bob's organization, if 0:10:29.680,0:10:35.360 they want to receive e-mail, they create[br]this DNS record. And I say that. Okay. If 0:10:35.360,0:10:38.830 you want to send e-mail to us, please use[br]this particular server. So it should point 0:10:38.830,0:10:44.290 to Bob's server. And Alice's outgoing[br]server knowing Bob's incoming server 0:10:44.290,0:10:50.670 address can communicate to that. And then[br]later, Bob, will receive its e-mail. So 0:10:50.670,0:10:54.970 the part that we as penetration testers[br]will be trying to breach is actually 0:10:54.970,0:10:59.839 between Alice's server and between Bob[br]Server. And then we need to think about 0:10:59.839,0:11:03.511 the second example, which is the opposite[br]way. And you might think that it's a 0:11:03.511,0:11:07.110 pointless example because we are just[br]basically changing the direction of 0:11:07.110,0:11:11.449 traffic. But the important part here is[br]for us as penetration testers to 0:11:11.449,0:11:17.220 understand that our client only controls[br]part of this transaction. If our client, 0:11:17.220,0:11:20.760 let's say, for the rest of this[br]presentation is Alice or Alice's 0:11:20.760,0:11:26.750 organization, then in the second example[br]when we are sending mail from Bob to 0:11:26.750,0:11:34.600 Alice, then we'll be sending emails only.[br]Basically, part of this transaction will 0:11:34.600,0:11:40.980 go through Alice's servers. In the first[br]example, if we were sending email from 0:11:40.980,0:11:45.940 Alice to Bob, it wouldn't be so. So if[br]it's a bit confusing, that's okay. We will 0:11:45.940,0:11:51.600 return to that a bit later. And finally,[br]there is a third example which looks 0:11:51.600,0:11:56.260 similar, but not quite. And that's if[br]Alice is communicating. Alice is our 0:11:56.260,0:12:01.070 customer. And if she is communicating with[br]her coworkers, which are using the same 0:12:01.070,0:12:04.320 organization, same e-mail server, same[br]domain. In that example, again, there will 0:12:04.320,0:12:09.000 be to at least logically two email[br]servers, outgoing server and incoming 0:12:09.000,0:12:15.850 server. But both of them will belong to[br]our customer. So right now, if you are not 0:12:15.850,0:12:20.149 familiar with e-mail, you can. It's[br]just interesting to try to think which of 0:12:20.149,0:12:27.740 these scenarios, three scenarios, which of[br]them are easier to protect? And a bit 0:12:27.740,0:12:31.769 later we will see how it's actually[br]happening. Okay. And then we need to look 0:12:31.769,0:12:38.410 at what actually is being sent, when email[br]is being sent. So again, it's using SMTP 0:12:38.410,0:12:44.790 protocol and it's really nice protocol you[br]can. As you can see, it's just text. So 0:12:44.790,0:12:48.029 it's plain text protocol and it's very[br]easy to play around because you can just 0:12:48.029,0:12:54.410 open telnet connection to the right server[br]and you can try writing down the commands 0:12:54.410,0:12:58.680 just with your hands. So you can try[br]mangling something or modifying or trying 0:12:58.680,0:13:05.149 different, different, different types and[br]see in real time how it was going on. So 0:13:05.149,0:13:11.209 on the left side we see here two parts[br]which are defined by SMTP. So first of 0:13:11.209,0:13:14.720 all, there comes SMTP envelope, which[br]basically you connect the server, say 0:13:14.720,0:13:22.070 hello, then you say what. Specify the[br]sender of email and recipient. "mail from" 0:13:22.070,0:13:26.980 is sender. Recipient is Bob, for example.[br]And then the second part starts with data 0:13:26.980,0:13:32.160 and ends with quit. And that's the part[br]which is called Content/Message. So just 0:13:32.160,0:13:35.480 if you want to play around with it, a bit[br]more, this is defined by a different 0:13:35.480,0:13:38.029 standard, which is not that important for[br]penetration testers but if you want to 0:13:38.029,0:13:43.890 look into details and it might be[br]important. And this internal message, 0:13:43.890,0:13:49.069 which is called either Content or SMTP[br]message, it again, it contains two parts. 0:13:49.069,0:13:53.300 One is headers and another is body. And I[br]think some people might not be familiar 0:13:53.300,0:13:57.569 with email, but probably everyone is[br]familiar in this audience with HTTP and 0:13:57.569,0:14:02.600 this looks quite, quite the same. So easy[br]to understand. But the interesting part 0:14:02.600,0:14:08.550 here is that you might have noticed that[br]we have Alice's and Bob's addresses twice. 0:14:08.550,0:14:14.350 Right. For example, Alice's is specified[br]on the second line "mail from". And then 0:14:14.350,0:14:19.709 we have the same address. alice @ her[br]organization in "From" header. The red 0:14:19.709,0:14:26.810 ones are the headers. And the same goes[br]for Bob. So why is that? Well, it comes 0:14:26.810,0:14:33.471 down to how we see e-mail. I as a normal[br]regular person who has used email in 0:14:33.471,0:14:39.139 past quite a lot, i usually see them as[br]described on the left side, which is a 0:14:39.139,0:14:44.980 sort of postcard. So on a postcard there[br]is someone who has sent it. The sender. 0:14:44.980,0:14:48.980 There is the recipient. That's usually me.[br]I'm receiving. And then there's some 0:14:48.980,0:14:53.569 message. So at least that's how I[br]perceived it before I learned a bit more 0:14:53.569,0:14:58.670 about it. But email admins and the[br]standard bodies, they see this situation 0:14:58.670,0:15:04.610 as the one which is shown on the right,[br]which is. There is an envelope and inside 0:15:04.610,0:15:10.480 the envelope then there is this message or[br]a postcard maybe. So you have two 0:15:10.480,0:15:15.350 addresses in this scenario. You specified[br]the address from and to whom you are 0:15:15.350,0:15:20.730 sending the envelope, which is the part[br]that post office, for example, will look. 0:15:20.730,0:15:24.589 But post office won't look generally[br]inside your envelope and inside the 0:15:24.589,0:15:28.880 envelope there is another message, and[br]that is the internal message is actually 0:15:28.880,0:15:33.889 meant for a recipient. So actually, you[br]could do even more and you could even put 0:15:33.889,0:15:40.060 the whole envelope with the message of the[br]postcard inside another envelope. And this 0:15:40.060,0:15:46.500 sounds crazy to me as a regular person,[br]but actually e-mail allows that. And in 0:15:46.500,0:15:50.029 the RFC the standard document, there are[br]some examples why that would be necessary. 0:15:50.029,0:15:56.939 Why why such why such things are allowed.[br]But but they are confusing. And so as a 0:15:56.939,0:16:03.009 result, it is the here in this first[br]example, we see that we generally we are 0:16:03.009,0:16:07.940 specifying the same address twice. But as[br]a penetration tester the question that 0:16:07.940,0:16:12.170 we should be asking is: So is that[br]required, actually? Is that always true or 0:16:12.170,0:16:17.120 is it just like a wishful thinking? And[br]it's actually wishful thinking. So 0:16:17.120,0:16:20.870 standards specifically do not say that you[br]should be specifying the same address for 0:16:20.870,0:16:27.140 recipient or for "From" from the sender on[br]the envelope and inside a message. So you 0:16:27.140,0:16:32.300 could actually tweak them and send[br]different, different stuff. So, actually, 0:16:32.300,0:16:38.519 there are much more headers than what I[br]showed. The ones I showed I think are just 0:16:38.519,0:16:42.850 the ones that we all have experience[br]because even if you are just using e-mail, 0:16:42.850,0:16:45.920 that's usually the stuff that you see or[br]see the date, you see the subject, you see 0:16:45.920,0:16:52.680 who has who sent you something and to whom[br]it was sent. Usually yourself. And there 0:16:52.680,0:16:57.800 might be, of course, more recipients. Oh,[br]yeah. And the question then another 0:16:57.800,0:17:03.769 question is: Which one is actually, if we[br]have specified for some reason by accident 0:17:03.769,0:17:07.300 or especially if we have specified[br]different addresses in this envelope in 0:17:07.300,0:17:11.890 the message which one the user will see[br]the recipient, it's actually the header. 0:17:11.890,0:17:18.010 So inside that the message is the one[br]which is intended for the user. OK. So and 0:17:18.010,0:17:22.510 as I was saying, there are actually[br]standards allow a bit more headers. And 0:17:22.510,0:17:25.880 actually 3 headers "From", "Sender",[br]"Reply to" which are semantically really 0:17:25.880,0:17:31.080 close and in the standard it's actually[br]explains when you should be using which 0:17:31.080,0:17:34.040 one. And the funny thing for me is that,[br]for example "From" header, which is 0:17:34.040,0:17:39.310 usually the one with that we see it might[br]contain . By reading the RFC you will see 0:17:39.310,0:17:44.450 that you shouldn't have more than one such[br]header, but the header itself might 0:17:44.450,0:17:48.020 contain multiple addresses. Personally,[br]I've never received an email which would 0:17:48.020,0:17:53.110 come from different people, but that's[br]allowed. But the important thing to 0:17:53.110,0:17:57.530 understand here again is the backwards[br]compatibility that I mentioned before. So 0:17:57.530,0:18:02.480 even though standards explain how you[br]should use the each header and that you 0:18:02.480,0:18:07.130 shouldn't have more than one of each of[br]these headers in practice actually can 0:18:07.130,0:18:12.480 send malformed email. You could send email[br]with multiple headers, the same header 0:18:12.480,0:18:17.040 "From" header multiple times, or you could[br]send header which does not contain "From" 0:18:17.040,0:18:21.240 but contain "Sender" according to RFC[br]that's incorrect. But in practice it will 0:18:21.240,0:18:27.550 work. Most organizations, most e-mail[br]service will try their best to pass your 0:18:27.550,0:18:33.720 completely malformed email because they[br]really are concerned about lowering the 0:18:33.720,0:18:37.580 support costs. So if something does not[br]work, then you will come to them. So it is 0:18:37.580,0:18:42.160 better to make that everything is working[br]most of the time. Of course, for 0:18:42.160,0:18:45.670 penetration testers that means that you[br]can play around with this because there 0:18:45.670,0:18:49.480 are different implementations and it's[br]exactly which header, for example, if you 0:18:49.480,0:18:53.830 have two headers, will be shown or will be[br]used for some algorithm. It depends on the 0:18:53.830,0:18:59.150 particular implementation. So because[br]there are so many implementations, they 0:18:59.150,0:19:03.720 are interconnected in different ways. You[br]could and you should as a penetration 0:19:03.720,0:19:09.270 tester try various things, for example,[br]add the same header multiple times. OK. 0:19:09.270,0:19:13.990 Now that we have covered these basics,[br]let's actually look into how you would try 0:19:13.990,0:19:18.360 to spoof an e-mail, for example. Yeah. And[br]here we are again, we are coming back to 0:19:18.360,0:19:23.930 this diagram that we have seen before. And[br]for example, in the first example about 0:19:23.930,0:19:29.960 Alice is sending email to Bob. Let's say[br]we are, Chuck. So we are a third party. We 0:19:29.960,0:19:33.700 are penetration tester licensed, we have[br]an arrangement that we are allowed to do 0:19:33.700,0:19:38.920 this and we are trying to send spoofed[br]e-mail to Bob. And in this example, we are 0:19:38.920,0:19:44.440 trying to spoof Alice's message. So our[br]intention is that Bob wants Bob receives 0:19:44.440,0:19:52.580 email. It should look to them, to the Bob,[br]that email was sent by Alice. So risk for 0:19:52.580,0:19:57.580 this. Okay. I will not cover the risk. I[br]think you can imagine that. So, for 0:19:57.580,0:20:01.430 example, you could do fake news is one of[br]the problems that we have seen in Latvia. 0:20:01.430,0:20:06.330 It's one this was used against government[br]bodies. And when someone sent a fake news 0:20:06.330,0:20:13.660 e-mail to other people, organizations and[br]so on, and were trying to impersonate some 0:20:13.660,0:20:19.510 some government person. And of course, you[br]could could imagine yourself how it's not 0:20:19.510,0:20:23.710 a good thing if you if it's possible. But[br]the interesting thing here is that even 0:20:23.710,0:20:28.450 though Chuck is doing attack, it depends[br]on your perspective. It might look like 0:20:28.450,0:20:32.480 attack on Alice or on Bob. But in this[br]case, email won't go through Alice's 0:20:32.480,0:20:37.590 systems. As you can see, Chuck is sending[br]e-mail directly to Bob's incoming 0:20:37.590,0:20:44.490 server. Now, there is a second type of[br]attack that will be looked at. If we are 0:20:44.490,0:20:48.540 sending e-mail in other direction from Bob[br]to Alice. And our customer is Alice. So we 0:20:48.540,0:20:52.900 are testing Alice's server. And in this[br]case, we are trying, again we are Chuck. 0:20:52.900,0:20:58.570 We are sending e-mail. In this case,[br]e-mail will go through Alice's systems. So 0:20:58.570,0:21:03.790 interesting question is, which is easier[br]to protect. It might seem that since in 0:21:03.790,0:21:07.270 the second example, e-mail is actually[br]going through Alice's systems, that means 0:21:07.270,0:21:11.880 that Alice has more power to do something,[br]to do some additional checks and balances 0:21:11.880,0:21:16.190 and so on. But actually, as you will see[br]in the future, it's easier to protect the 0:21:16.190,0:21:21.710 first example. So even though our customer[br]is Alice, we're trying to protect Alice, 0:21:21.710,0:21:26.540 but it's easier to protect in practice[br]this example where someone is selling, 0:21:26.540,0:21:32.800 sending e-mail, trying to impersonate[br]Alice. Okay. Oh, yeah. That there is the 0:21:32.800,0:21:37.690 third example, which is if Alice is[br]communicating with her colleagues inside 0:21:37.690,0:21:41.821 the same organization. Again, we are Chuck[br]in this case. Again, we will only send the 0:21:41.821,0:21:47.590 e-mail to Alice's incoming server. Not to[br]outgoing server. Right. So important thing 0:21:47.590,0:21:54.460 to note. And again, in principle, this[br]third example is the easiest to notice, 0:21:54.460,0:21:59.790 because Alice's organization presumably[br]knows that her e-mails always should come 0:21:59.790,0:22:03.790 from this particular outgoing server.[br]Right. Like if we are sending e-mail from 0:22:03.790,0:22:08.780 Alice's colleague, then incoming server in[br]principle should have all the power, even 0:22:08.780,0:22:15.610 without any standards and stuff like that.[br]But in practice, sometimes actually quite 0:22:15.610,0:22:24.140 often there will be a specific whitelist[br]for Alice's own organization. So some 0:22:24.140,0:22:28.880 checks won't happen if incoming server for[br]Alice is receiving email, which is coming 0:22:28.880,0:22:34.610 from, again, Alice. And by the way,[br]there's this example. We've seen that for 0:22:34.610,0:22:38.730 the past few years. I think it's not[br]specific to Latvia. So here, for example, 0:22:38.730,0:22:43.590 is Canada and others,if you can see. This[br]are these emails which are fake like 0:22:43.590,0:22:48.290 ransomware stuff. Basically, they are[br]telling you that they have hacked your 0:22:48.290,0:22:53.820 computer or your email. In this case, and[br]they have arranged all sorts of financial 0:22:53.820,0:22:59.160 activity or have some blackmailing you.[br]And please send them the money. Your 0:22:59.160,0:23:04.520 money. I mean, your money in bitcoins to[br]their address. So, these e-mails. 0:23:04.520,0:23:08.920 Interesting part about these e-mails is,[br]that they are usually in order to prove to 0:23:08.920,0:23:13.210 you that they have access to your e-mail[br]account. They are sending e-mail from your 0:23:13.210,0:23:20.100 address to your address. So and for many[br]people, that works. So they see that 0:23:20.100,0:23:22.730 someone has hacked their account,[br]obviously, because they've received e-mail 0:23:22.730,0:23:28.620 from themselves. So as you will see a bit[br]later, it's actually easy to spoof such 0:23:28.620,0:23:34.100 e-mails if there haven't been any[br]protections, haven't been put in place. So 0:23:34.100,0:23:38.120 the important thing, I hope that now no[br]one in this audience is falling for such 0:23:38.120,0:23:43.910 scam. But if you have some friends or[br]colleagues that have contacted you and 0:23:43.910,0:23:48.230 told you about such e-mails that they have[br]received. But one of the things besides 0:23:48.230,0:23:53.110 checking the passwords is starting using[br]more effective authentification on is a 0:23:53.110,0:23:57.770 just maybe you could tell them that they[br]should contact their email administrators 0:23:57.770,0:24:03.470 or IT team and ask them about anti[br]spoofing protection, because obviously if 0:24:03.470,0:24:09.020 they are able to receive such e-mail and[br]it's not filtered, something is wrong. 0:24:09.020,0:24:16.990 Okay, and now let's see a spoofed SMTP[br]conversation, so that's example similar to 0:24:16.990,0:24:22.090 previous one. But in this now we are[br]actually Chuck. So this is sent by Chuck 0:24:22.090,0:24:25.920 to Bob, but we are pretending to be Alice.[br]The question is, can you see the 0:24:25.920,0:24:30.110 difference how this is different from from[br]the previous one? And it's hard to see the 0:24:30.110,0:24:33.230 difference because there is none[br]difference. That is the same conversation. 0:24:33.230,0:24:39.540 So the point here is that SMTP protocol by[br]itself it actually it doesn't have any 0:24:39.540,0:24:43.640 protection. So, yeah, you could just for[br]example, if you are that guy that is 0:24:43.640,0:24:49.580 sending the fake ransom letters, you can[br]just write down this text and just dump it 0:24:49.580,0:24:55.830 to telnet and it will work for many[br]organizations. Not for all. And of course, 0:24:55.830,0:25:01.210 the email admins know this stuff, know[br]that SMTP is not very reliable in this 0:25:01.210,0:25:05.070 regard. That's easy to spoof and so on.[br]And there have been many attempts to add 0:25:05.070,0:25:11.520 some protection, just like ad hoc way. So[br]no standards just to ransom, add some 0:25:11.520,0:25:15.950 additional filters and stuff into your own[br]mail. And some of these protections 0:25:15.950,0:25:20.640 actually break RFC. If you read it, but[br]who cares? Like RFC is not a sacred text 0:25:20.640,0:25:26.260 or it's. I absolutely approve this, for[br]example. So yeah, go on. But the problem 0:25:26.260,0:25:31.640 is that there is not enough information.[br]So if you think back here, if we are Bob 0:25:31.640,0:25:35.100 and we are trying to protect our systems.[br]So we are Bob, some system administrator 0:25:35.100,0:25:39.730 probably or Bob is a sys admin and we are[br]trying to add some additional rules and 0:25:39.730,0:25:44.590 stuff, then what actually can we do? So[br]one example that I listed here is doing 0:25:44.590,0:25:49.980 this SMTP callback, and that means that we[br]are just the when we receive e-mail from 0:25:49.980,0:25:56.970 Alice, we actually check does that email[br]exist at all? Because many spammers, what 0:25:56.970,0:26:02.000 they will do, they will just send e-mail[br]from non existing emails and it will work 0:26:02.000,0:26:08.640 by if you are just running raw SMTP[br]server. So SMTP callback is basically you 0:26:08.640,0:26:13.300 are when you are receiving email from, for[br]example. Alice, you are trying. You are 0:26:13.300,0:26:17.220 running, spawning a separate process which[br]will try to connect back to Alice, etc. 0:26:17.220,0:26:24.500 And it will try to send email her. If a[br]server says that. Yeah, that's okay. Such 0:26:24.500,0:26:27.540 email exists and so on. You are not like,[br]you actually stop the conversation. You 0:26:27.540,0:26:31.290 don't continue with sending email, but[br]then your system can automatically find 0:26:31.290,0:26:36.570 that actually this e-mail really exists.[br]So another way to do this is through 0:26:36.570,0:26:42.030 checking this "Hello". And this is the[br]first line and the first line, it's, 0:26:42.030,0:26:48.000 normally it should tell you the hostname[br]of the server that is sending email. 0:26:48.000,0:26:52.580 Interesting part. So according to RFC[br]again, you shouldn't check it that you 0:26:52.580,0:26:56.540 shouldn't verify. And if it doesn't, if[br]it's a random thing, you should accept 0:26:56.540,0:27:04.520 email still. But what many servers will do[br]is they will try to verify that. First of 0:27:04.520,0:27:07.800 all, this hostname, which you are telling[br]that you have this hostname. First of all, 0:27:07.800,0:27:12.800 that it really points to the same IP[br]address and then they do the opposite. So 0:27:12.800,0:27:18.880 they will take IP address and try to run a[br]reverse DNS PTR query and they will try to 0:27:18.880,0:27:23.150 find whether that IP address really[br]responds to this hostname. So again, as a 0:27:23.150,0:27:26.520 penetration testers we should be aware of[br]these protections, ad hoc protections, 0:27:26.520,0:27:31.040 because they are if you don't know about[br]them, you will try running something and 0:27:31.040,0:27:34.700 it won't work for you. But they are easy[br]if you are aware of them and if you have 0:27:34.700,0:27:40.470 to identify that this organization uses[br]them. They are easy to bypass so that they 0:27:40.470,0:27:44.530 don't offer good protection. They are[br]meant to protect from mass abuse from 0:27:44.530,0:27:52.910 spam. OK, so SMTP, as we've seen, by[br]itself does not do does not offer any 0:27:52.910,0:27:59.380 protection. So which additions to the[br]protocol actually can we use to protect 0:27:59.380,0:28:06.860 ourselves? One of such protocols is SPF.[br]And what SPF does is it's trying to be 0:28:06.860,0:28:12.870 like mirror MX system. MX system is the[br]one which basically Alice can use to 0:28:12.870,0:28:18.150 Alice's server can use to automatically[br]find the server that belongs to Bob and 0:28:18.150,0:28:24.580 its incoming server. So. SPF is the[br]opposite of that. So that's an idea is 0:28:24.580,0:28:30.270 here to run the system automatically on[br]the Bob's incoming server. And now when 0:28:30.270,0:28:35.720 Bob receives the e-mail, they can run[br]again DNS query and they can find what IP 0:28:35.720,0:28:41.820 addresses actually should belong to[br]Alice's outgoing server. Right. So it's I 0:28:41.820,0:28:45.780 think it's easy to understand it's[br]actually a meaningful way. It sounds 0:28:45.780,0:28:52.570 meaningful addition. And the one field[br]that is checked in this example is this 0:28:52.570,0:28:59.360 envelope sender. OK. And here's an example[br]of minimal SPF syntax and the as we can 0:28:59.360,0:29:04.610 see. I think it's easy to understand, even[br]if you don't know the syntax is it lists 0:29:04.610,0:29:08.470 IP address, which is IP, should be IP[br]address of outgoing server, legitimate 0:29:08.470,0:29:12.780 outgoing server. And then it says this[br]"-all" which again, is easy to understand. 0:29:12.780,0:29:18.700 In this case, it means that that's the[br]only one. So if you receive a message, 0:29:18.700,0:29:22.980 message comes from this IP address. That's[br]cool. I accept it. If it's something else, 0:29:22.980,0:29:27.190 then just drop it. And there are multiple[br]ways to specify the IP address. You could 0:29:27.190,0:29:31.610 just specify the IP address. You could[br]specify IP subnet, you could specify DNS 0:29:31.610,0:29:37.070 hostname. So it's just for admin. So[br]basically for a penetration test, it 0:29:37.070,0:29:44.750 doesn't do much different, for admins it's[br]just easier to maintain these systems. And 0:29:44.750,0:29:49.620 then there are these qualifiers,[br]qualifiers. This is what's something which 0:29:49.620,0:29:56.160 you put before the methods. For example,[br]here in this example, IPv4 before doesn't 0:29:56.160,0:30:00.100 have any qualifier. There's no plus or[br]minus or something. That's because plus is 0:30:00.100,0:30:03.910 assumed by default. So by default,[br]everything that is listed in SPF record 0:30:03.910,0:30:12.600 will should the match some legitimate SMTP[br]server, outgoing server. However. There 0:30:12.600,0:30:15.850 are other options you could use minus[br]which is fail. And that means if something 0:30:15.850,0:30:20.380 matches this record, for example, minus[br]all is the one which is the most often 0:30:20.380,0:30:26.710 used, it means if it matches this one, so[br]that's usually the last one, then please 0:30:26.710,0:30:32.090 drop the mail. It's not real. It's it's[br]fake mail. And then there's this third 0:30:32.090,0:30:37.150 option, which is softfail, and that's[br]meant for testing period. So when you are 0:30:37.150,0:30:42.690 just starting to implement SPF, there[br]might be some. So the problem is that you 0:30:42.690,0:30:47.730 might forget, for example, to add some[br]SMTP servers. So because you haven't done 0:30:47.730,0:30:52.750 it before, maybe you think you have only[br]one SMTP actually outgoing server. But in 0:30:52.750,0:30:56.360 fact, you have multiple of them or[br]multiple ways to send e-mail. So in that 0:30:56.360,0:31:03.600 case, if you were to start set that SPF[br]record with "fail" strong policy, then 0:31:03.600,0:31:07.230 your users won't be able to send the[br]message anymore. So that's why testing is 0:31:07.230,0:31:13.460 good. However. Here are some other[br]examples, a bit more complicated. One of 0:31:13.460,0:31:16.400 them is was include. So instead of[br]defining the policy yourself because 0:31:16.400,0:31:19.270 you're using third party, for example,[br]Google in this example, and then you will 0:31:19.270,0:31:24.720 just include whatever Google has[br]published. And the interesting thing is 0:31:24.720,0:31:31.530 this usage of SPF. If we just if we just[br]look at the amount of domains that have 0:31:31.530,0:31:36.890 defined some sort of policy, that the[br]number looks pretty okay. I guess that's 0:31:36.890,0:31:42.290 for example for most popular domains[br]that's around 70 percent. But the problem 0:31:42.290,0:31:45.710 is that the majority of them are either[br]poorly configured or they just use the 0:31:45.710,0:31:51.790 softfail option. And what softfail[br]practically does is nothing. You still can 0:31:51.790,0:31:56.700 even if there is policy with softfail, you[br]can in most cases you can spoof your email 0:31:56.700,0:32:00.720 and it will still go because the recipient[br]side will think that it's just in the 0:32:00.720,0:32:07.940 testing mode. You shouldn't drop e-mail[br]automatically. Yeah. So. Actually, the 0:32:07.940,0:32:13.910 percentage isn't that great. However, the[br]most important thing for us as penetration 0:32:13.910,0:32:18.420 testers is to understand. So what do we do[br]when we see this SPF. That means that now 0:32:18.420,0:32:24.670 we can't spoof mail and. No, it does not.[br]That it's game over for us. We can do some 0:32:24.670,0:32:30.060 stuff. So first of all, is this softfail[br]that I mentioned. And that's basically you 0:32:30.060,0:32:33.830 have some rules, rules, rules, and then in[br]the end, you are putting typically just 0:32:33.830,0:32:41.460 this softfail at all. So if we as a[br]penetration testers will try spoofing from 0:32:41.460,0:32:46.330 some unknown IP address that hasn't been[br]listed in the previous rules. Then do 0:32:46.330,0:32:51.520 nothing. Do nothing. I mean, don't drop[br]email. That is good for us, right? That 0:32:51.520,0:32:56.720 means that we can actually spoof just in[br]the same old way and it will mostly go. So 0:32:56.720,0:33:02.250 the one great one note here is that some[br]systems are you are not using just this 0:33:02.250,0:33:06.590 binary classification, whether something[br]is good or bad, but they are trying to run 0:33:06.590,0:33:11.320 some scoring. And then it might be that[br]even if you have this soft fail, they 0:33:11.320,0:33:16.370 won't automatically drop your e-mail, but[br]maybe they will add some like suspicious 0:33:16.370,0:33:22.540 level to it. But important thing is that[br]it's not automatically a game over. 0:33:22.540,0:33:29.970 Another thing is this include. So include[br]is it very convenient when you are using 0:33:29.970,0:33:36.330 third parties. But the problem is that[br]it's not what it sounds to some people, at 0:33:36.330,0:33:43.100 least even in the standard, it mentions[br]that it was a poorly chosen name. And the 0:33:43.100,0:33:48.110 reason for that is that it's not a macro.[br]So to understand what's happening when 0:33:48.110,0:33:52.720 this included, you shouldn't just copy[br]paste everything from inside recursively 0:33:52.720,0:33:58.340 to the top level. It's not how it works.[br]It will try running all the checks inside 0:33:58.340,0:34:05.480 this include. But then if it fails, it[br]won't automatically drop the message. It 0:34:05.480,0:34:10.250 will go to the one level top and it will[br]try running the other rules. So the 0:34:10.250,0:34:14.510 problem with that is that two cases that[br]are the most common is that either if you 0:34:14.510,0:34:20.570 just forget to add this minus all to , or[br]your system administrator who has 0:34:20.570,0:34:26.470 forgotten to do that. In that case, even[br]if they include has minus all, it won't 0:34:26.470,0:34:34.089 work because I mean, it would because when[br]the recipient will be checking it minus 0:34:34.089,0:34:39.569 all inside include does not mean the same[br]as it does on the top level. And the 0:34:39.569,0:34:43.799 second would be if they have added all but[br]did softfail all. And some admins might 0:34:43.799,0:34:47.809 think that. But that's okay because I'm[br]including GMail and GMail has this hard 0:34:47.809,0:34:54.409 fail. Doesn't work that way. And then one,[br]which actually is I think maybe the most 0:34:54.409,0:35:00.000 common case, is that something often you[br]actually see this type of SPF records, but 0:35:00.000,0:35:03.569 there is lots of stuff inside there is IP[br]addresses. There are these A records, 0:35:03.569,0:35:07.890 there is a MX. There is a pointer.[br]Basically, everything that the admins 0:35:07.890,0:35:12.990 could think of and the reason is that the[br]most commonly, they are just not sure how 0:35:12.990,0:35:17.100 it works. They're not sure what they[br]should put inside. So, for example, one 0:35:17.100,0:35:24.840 thing that the point that out is if there[br]is a MX record inside the SPF, most 0:35:24.840,0:35:27.930 commonly most organizations, unless they[br]are very small and just have one server, 0:35:27.930,0:35:31.059 they will have different servers,[br]different IP addresses for outgoing mail 0:35:31.059,0:35:34.500 and for incoming mail. That means there is[br]no practical for this organization,here is 0:35:34.500,0:35:41.109 no practical reason to include MX into SPF[br]because no, no mail should go out through 0:35:41.109,0:35:45.900 their incoming mail server. And another[br]case might be that the admins understand 0:35:45.900,0:35:51.470 how it works, but it's really, truly their[br]architecture is really messy and they are 0:35:51.470,0:35:55.730 sending emails from many, many different[br]points, which is good for penetration 0:35:55.730,0:36:03.359 testers. That means that they are not well[br]organized. OK. And then there's another 0:36:03.359,0:36:09.220 flaw, which is that granularity isn't very[br]well suited. So the only thing you can. 0:36:09.220,0:36:13.799 There are multiple this record types. But[br]all they do basically are resolve the IP 0:36:13.799,0:36:19.650 address. But the as you can imagine, in[br]many cases, IP is not linked just to mail 0:36:19.650,0:36:24.230 server. So on one IP, there might be mail[br]server and web server or database or 0:36:24.230,0:36:28.069 something else. And that means that as a[br]penetration tester, you can exploit this 0:36:28.069,0:36:32.339 something else. Not mail server itself,[br]because mailserver usually is pretty like 0:36:32.339,0:36:36.740 low key. There's not many vulnerabilities[br]there. You just patch them and that's it. 0:36:36.740,0:36:42.740 But those other systems, for example, web,[br]it's easy to exploit. In most cases. So 0:36:42.740,0:36:46.680 then you can elevate like in some sort[br]elevate privileges by gaining access 0:36:46.680,0:36:50.809 through some other server on that IP[br]address or IP range. You can start sending 0:36:50.809,0:36:59.859 mails. They will pass all SPF filters. OK.[br]So one example is shared hosting, which is 0:36:59.859,0:37:04.950 the very common case and the problem with[br]shared hosting is that. In this case. 0:37:04.950,0:37:10.359 Okay. You have IP address of SMTP server.[br]Maybe that's server only used for sending 0:37:10.359,0:37:15.900 mails. But the server itself works not[br]just for you. It works for many domains, 0:37:15.900,0:37:18.849 maybe hundreds of thousand domains. That[br]means as an attacker, again, you can 0:37:18.849,0:37:24.289 exploit at least one of them, or for[br]shared hosting you can just buy. You can 0:37:24.289,0:37:26.940 become a customer of that shared hosting.[br]You don't even need to exploit anything. 0:37:26.940,0:37:31.750 And then you can potentially start sending[br]email, which will look good as far as SPF 0:37:31.750,0:37:38.140 is concerned, just like their own. So. And[br]the another one is this checking wrong 0:37:38.140,0:37:44.960 identifier. And this is probably the[br]worst, worst problem with SPF. It is that, 0:37:44.960,0:37:49.640 as I mentioned before, the one there are[br]at least two identifiers. Typically 0:37:49.640,0:37:53.740 envelope sender, the outer one, which[br]lists the sender, and then there is 0:37:53.740,0:37:58.589 internal one, which is usually "from"[br]header. But out of those two SPF only 0:37:58.589,0:38:03.140 checks, if SPF is the only technology that[br]you are using, SPF only checks the first 0:38:03.140,0:38:09.059 one: envelope sender. And as I mentioned,[br]in most cases, actual users that will 0:38:09.059,0:38:13.279 receive the mail, they won't see envelope[br]senders. They will see this and this other 0:38:13.279,0:38:17.559 one "from" for example, or one of the[br]other headers they mention. So this 0:38:17.559,0:38:22.830 behavior is fixed actually by DMARC, which[br]is the technology that I mentioned. But 0:38:22.830,0:38:27.319 the majority of SPF installations, domains[br]that are using SPF do not have DMARC, so 0:38:27.319,0:38:31.329 they are not protected by this. So even if[br]their SPF is completely great for 0:38:31.329,0:38:36.630 attacker, it means that you only need to,[br]what you need to do to pass SPF is a to 0:38:36.630,0:38:40.430 set envelope sender to something else. For[br]example, your own controlled address, 0:38:40.430,0:38:49.010 which will pass all SPF checks. But then[br]inside the "from" you can show the header 0:38:49.010,0:38:56.776 that will match this organization that you[br]want to pretend to be. Okay. So then there 0:38:56.776,0:39:02.309 is another technology which is supposed to[br]fix this and it's DKIM. As we have seen, 0:39:02.309,0:39:11.450 SPF is not enough. So DKIM. Sorry, the[br]wrong letters, Domainkeys identified mail. 0:39:11.450,0:39:15.099 That's the DKIM and you don't need to[br]remember the long name, just the short 0:39:15.099,0:39:20.223 name. And what it does, basically, it uses[br]cryptography, which is nice, right? It's 0:39:20.223,0:39:24.640 math. It's hard to break for attackers.[br]And what it does is it signs every mail so 0:39:24.640,0:39:29.870 every mail that is going out through the[br]DKIM enabled server will get signature, 0:39:29.870,0:39:35.059 which you can, as a recipient, you can[br]cryptographically verify. So as you can 0:39:35.059,0:39:39.940 see, how it looks is actually pretty hard[br]to see because it's not meant to be 0:39:39.940,0:39:44.160 processed by humans. It's cryptography.[br]It's meant to be processed by computers. 0:39:44.160,0:39:48.300 But the important part here is basically[br]the yellow stuff is this cryptographic 0:39:48.300,0:39:55.880 signature. But the green part is what's[br]called domain identifier. And the red part 0:39:55.880,0:40:02.269 is what's called. I don't remember how[br]it's called laughs. But basically it's 0:40:02.269,0:40:07.160 idea is that you can have multiple keys[br]for your organization, for example, your 0:40:07.160,0:40:12.390 organization might be sending mails from[br]your original SMTP server, then you might 0:40:12.390,0:40:17.650 have a backup one or you might have might[br]be sending some messages from Google or 0:40:17.650,0:40:21.759 some marketing campaign and so on. And[br]then each of them might have different 0:40:21.759,0:40:26.970 "red", this parameter. The problem is and[br]then the recipient will need to run DNS 0:40:26.970,0:40:32.532 query, which is the second example using[br]this combination of green and red one. And 0:40:32.532,0:40:36.993 then they will get the public key and they[br]can use this public key to verify the 0:40:36.993,0:40:43.799 signature. So it's sounds really nice. The[br]problem here is no, another problem yet. 0:40:43.799,0:40:48.730 So how to use it? I think it's easy if you[br]understand the public cryptography. So on 0:40:48.730,0:40:52.440 the sender side, you need to first[br]generate public and private keypairr. Then 0:40:52.440,0:40:56.270 you publish the public part in the DNS.[br]Then you use private key to sign each 0:40:56.270,0:41:00.480 message. Now recipient does sort of the[br]opposite. They once they receive the 0:41:00.480,0:41:04.380 email, they figure out from this red and[br]green part they figured out the correct 0:41:04.380,0:41:09.000 DNS record to run, run it, get the public[br]key and then compare whether this public 0:41:09.000,0:41:12.526 key corresponds to the signature. So it[br]sounds really nice, right? What's the 0:41:12.526,0:41:19.170 problem? So customers. Selectors, that's[br]the name. So the problem with that is that 0:41:19.170,0:41:27.309 the selectors there might be multiple[br]selectors as a DKIM when you are doing 0:41:27.309,0:41:31.670 configuration, you can select as many of[br]this custom selectors as you want, and the 0:41:31.670,0:41:37.170 recipient doesn't know whether you[br]actually should have used a selector and 0:41:37.170,0:41:41.599 what selector you should have used. So the[br]problem is that while, if we are talking 0:41:41.599,0:41:48.690 just about the vanilla DKIM, modifying[br]existing signature is hard for penetration 0:41:48.690,0:41:52.630 tester or for an attacker. But it's easy[br]to just remove it because if you have 0:41:52.630,0:41:57.619 removed DKIM at all the header, the[br]recipient doesn't know that it should have 0:41:57.619,0:42:03.550 been there because in order to check, they[br]need to. So here, for example, in order to 0:42:03.550,0:42:08.640 check the signature, I need to know this[br]green part. This domain identifier and the 0:42:08.640,0:42:14.712 selector which are part of this header.[br]Right. So that's a huge problem. And that 0:42:14.712,0:42:20.818 means that. Yeah. That means that we can[br]actually while we can't spoof DKIM itself, 0:42:20.818,0:42:26.700 we can just trim DKIM, send the message[br]without it. And if the DKIM was the only 0:42:26.700,0:42:31.499 thing which protected this system, it will[br]work. So it might not get the green 0:42:31.499,0:42:37.310 checkmark or whatever, but it will get to[br]the recipient. So. And another thing is 0:42:37.310,0:42:43.040 this domain selector. Why do we even need[br]to set that? Because the best practice, of 0:42:43.040,0:42:48.280 course, is that you have envelope sender[br]equal to "from" header equal to this DKIM 0:42:48.280,0:42:52.430 domain selector. Right. So if you are if I[br]am sending from Alice, then all three 0:42:52.430,0:42:59.029 should be Alice.org or whatever. The[br]problem is that it's not mentioned in RFC 0:42:59.029,0:43:04.029 that that should be the case. So what[br]exactly happens when it is not that way? 0:43:04.029,0:43:09.619 For example, on the right side there is[br]some real domain which was using Gmail, 0:43:09.619,0:43:17.470 Google Apps, Google suite, and in that case[br]the default by default Google suite will 0:43:17.470,0:43:22.430 sign all messages. But if you do not do[br]your own configuration, it will sign them 0:43:22.430,0:43:28.369 with domain it controls, which is this[br]"gappssmtp". And what it means is that 0:43:28.369,0:43:32.579 although technically something has been[br]signed with DKIM, it wasn't signed in the 0:43:32.579,0:43:36.406 way that you can trace back to your[br]organisation. It's something completely 0:43:36.406,0:43:40.069 else. What exactly recipient should do in[br]that case? Should they just ignore it? 0:43:40.069,0:43:43.859 Should they reject the message or[br]something? So the correct way would be not 0:43:43.859,0:43:49.380 to reject it, but just consider it not[br]valid, at least not not a valid DKIM, but 0:43:49.380,0:43:53.829 it actually depends. So some validators[br]will just see any DKIM, will validate it 0:43:53.829,0:44:01.228 and will say that's cool that matches RFC.[br]So but now the interesting part. Modifying 0:44:01.228,0:44:06.710 DKIM, which I don't have time for. But the[br]idea is that in some cases this is not 0:44:06.710,0:44:11.339 always but sometimes you actually can[br]modify. The easiest part to modify in the 0:44:11.339,0:44:17.190 messages are headers because DKIM, since[br]it's placed in headers itself, it does not 0:44:17.190,0:44:21.304 automatically sign old headers. There's[br]like a chicken and egg problem. So by 0:44:21.304,0:44:26.170 default it only signs one or two headers[br]and you can specify more headers that need 0:44:26.170,0:44:30.910 to be signed, but it doesn't happen[br]automatically. So the easy part for 0:44:30.910,0:44:35.569 attacker is to add another header. If[br]that's somehow helps you in your like 0:44:35.569,0:44:40.400 plan, then that's easy to do. You just add[br]another header. An interesting part is, 0:44:40.400,0:44:43.940 although the RFC, as I mentioned before,[br]mentions that some headers such as 0:44:43.940,0:44:49.180 "subject" or "from" should only be present[br]in one copy. Actually you could add more 0:44:49.180,0:44:53.093 than one for example "from" header, and[br]what happens in that case is pretty 0:44:53.093,0:44:59.367 interesting. DKIM will match if you have[br]told to DKIM that "from" header should be, 0:44:59.367,0:45:04.150 for example, signed, then it will match[br]and sign first "from" header from the 0:45:04.150,0:45:11.279 bottom. But quite a lot of software in our[br]software email clients will actually only 0:45:11.279,0:45:16.807 display to the user first from the other[br]side, from the up side. So what it means 0:45:16.807,0:45:23.940 is that the attacker can mangle or[br]overwrite headers by just adding new 0:45:23.940,0:45:29.546 headers to the top. And the this actually[br]problem is mentioned in the DKIM RFC and 0:45:29.546,0:45:33.089 the protection that they propose is this[br]code Over-Signing or you can go and read 0:45:33.089,0:45:38.885 the RFC. But not everyone is doing that[br]actually. And however, that only goes to 0:45:38.885,0:45:44.919 the headers. So sometimes that is good.[br]Sometimes that's not good. Modifying 0:45:44.919,0:45:49.499 message body is actually much harder to[br]do. Basically the naiv way do it through 0:45:49.499,0:45:54.069 cryptography, which we don't want to do.[br]And another way is through this one 0:45:54.069,0:45:58.140 parameter, which is body length, and[br]that's actually like questionable 0:45:58.140,0:46:05.118 functionality that DKIM has. Sometimes you[br]can specify that the hash like. For 0:46:05.118,0:46:08.789 signing purposes, we shouldn't consider[br]the whole body, but only first something 0:46:08.789,0:46:13.790 bytes. So that's actually useful in some[br]cases regarding was a mailing list, but 0:46:13.790,0:46:18.866 for the most part that's not useful. And[br]in practice, most email software does not 0:46:18.866,0:46:24.500 do this. If it does, then it is[br]susceptible to potentially to this 0:46:24.500,0:46:28.869 overwriting body as well. You could add[br]another mime type and then then modify 0:46:28.869,0:46:34.245 headers to show that different mime type[br]and it will pass DKIM. So in this case, it 0:46:34.245,0:46:37.569 actually will show, for example, the green[br]button or whatever, because DKIM, it will 0:46:37.569,0:46:42.634 be valid. So now there's the third[br]technology, which is called DMARC. And 0:46:42.634,0:46:47.640 again, there is the full name, which is[br]long, but in this case actually it means 0:46:47.640,0:46:52.424 something. There are two key words:[br]reporting and conformance. Reporting is 0:46:52.424,0:46:56.660 the one which most admins are familiar[br]with because that's how DMARC I think 0:46:56.660,0:47:01.619 often is being sold to them. Reporting[br]means that when you have some problems in 0:47:01.619,0:47:08.390 this case, you actually get get to tell[br]other side what to do in that case. So 0:47:08.390,0:47:13.309 basically you tell them to send you[br]reports either once per day or every time 0:47:13.309,0:47:16.886 and so on. So for penetration testers,[br]it's not that useful. Potentially we could 0:47:16.886,0:47:20.509 use that to understand what sort of[br]configuration is running on the other 0:47:20.509,0:47:25.000 side. But the currently this functionality[br]actually is not that widely implemented. 0:47:25.000,0:47:30.309 However, the other part conformance, it's[br]actually really, really, really powerful. 0:47:30.309,0:47:35.251 What it does, that it corrects these major[br]flaws that I mentioned in SPF and DKIM. So 0:47:35.251,0:47:39.381 first of all, DKIM had this massive[br]problem that if you just strip down the 0:47:39.381,0:47:43.109 header, then the recipient has no way of[br]knowing whether you whether there was 0:47:43.109,0:47:49.377 should have been DKIM in first place. If[br]you are using DKIM alongside with DMARC 0:47:49.377,0:47:55.269 that fixes the problem, because DMARC[br]specifies just that you have DMARC itself. 0:47:55.269,0:47:59.220 It means that you're automatically at[br]least one of the SPF or DKIM should pass. 0:47:59.220,0:48:03.576 So automatically DKIM is like measure[br]problem solved. The other thing that 0:48:03.576,0:48:08.599 changes is, it changes the semantics for[br]SPF. Now, SPF, if you have both SPF and 0:48:08.599,0:48:13.150 DMARC, it means that SPF should be checked[br]against "from" header. And as I mentioned, 0:48:13.150,0:48:17.319 that was the major flaw with SPF, because[br]if you're using SPF itself, even, it is 0:48:17.319,0:48:21.440 the hard to fail mode and so on, it means[br]that attackers can modify "from" headers 0:48:21.442,0:48:26.710 still and the recipient won't know any[br]better. So a minimal example of DMARC is 0:48:26.710,0:48:31.210 really, really small. And I think it's[br]easy to understand. You have just a DMARC 0:48:31.210,0:48:36.890 reject. You need to like find out the[br]right place to specify. But it's easy and 0:48:36.890,0:48:40.740 all you have to do is create this one DNS[br]record. And the benefit for that is even 0:48:40.740,0:48:46.190 if you don't have DKIM and DMARC, if you[br]have created. Sorry if you don't have SPF 0:48:46.190,0:48:50.680 and DKIM, but you have created DMARC,[br]effectively what it means is that this 0:48:50.680,0:48:57.550 domain should not send any mail because[br]for recipient to consider a mail valid at 0:48:57.550,0:49:02.279 least SPF or DKIM should be valid as well.[br]If they are not, then they can't be valid. 0:49:02.279,0:49:07.480 So in fact what it means is that most[br]domains out there should consider enabling 0:49:07.480,0:49:15.471 DMARC. That's just the right thing to do.[br]OK. So there are more tags. So in the 0:49:15.471,0:49:22.019 wild, these DMARC records might be much[br]longer, but it's not of much use to 0:49:22.019,0:49:26.009 penetration testers. So important part[br]here is again, this is this policy which 0:49:26.009,0:49:31.184 can be three values "none", "quarantine"[br]and "reject". And if it is "quarantine", 0:49:31.184,0:49:39.109 that means if the, if there is a failure,[br]the message should go to the spam folder. 0:49:39.109,0:49:42.619 If it's "reject", it should be rejected[br]outright. And if it's "none", it means 0:49:42.619,0:49:47.960 it's in investing mode. So and this is the[br]picture that I showed in before, which 0:49:47.960,0:49:52.400 shows that actually even though DMARC is[br]really like the best technology out of 0:49:52.400,0:49:59.655 these three, it's not really widely used,[br]unfortunately for defenders. Quite a nice 0:49:59.655,0:50:05.070 fact for all penetration testers out[br]there. That means that you can, in fact 0:50:05.070,0:50:14.550 spoof most of the mails out there. Okay.[br]So how do we work around it? Sorry. So. 0:50:14.550,0:50:18.480 What happens if actually someone has[br]implemented DMARC? Does that mean that now 0:50:18.480,0:50:23.526 penetration testers can't do anything? You[br]don't don't even need to do any research? 0:50:23.526,0:50:29.039 No, it doesn't. So in practice, if someone[br]has implemented both DKIM and DMARC, but 0:50:29.039,0:50:33.859 not SPF, so they have only two of them.[br]That's a really cool combination. DKIM is 0:50:33.859,0:50:38.470 pretty powerful and the major flaw that it[br]had DMARC solves. So this combination is 0:50:38.470,0:50:44.680 really cool in theory. In practice, the[br]problem is that in order to protect your 0:50:44.680,0:50:49.751 own mails, the recipient side should[br]validate both DKIM and DMARC and 0:50:49.751,0:50:53.932 unfortunately, quite a lot of software[br]still does not do that. One such software 0:50:53.932,0:50:57.920 is Microsoft Exchange. And even if you are[br]not running Microsoft Exchange, chances 0:50:57.920,0:51:02.049 are good that some of the partners that[br]you are communicating with are running 0:51:02.049,0:51:05.700 Microsoft Exchange, and by default it[br]doesn't have any functionality to parse 0:51:05.700,0:51:12.619 DKIM. So in fact, most systems still need[br]to enable SPF just for practical purposes, 0:51:12.619,0:51:16.609 which is good for penetration testers[br]because if SPF and DMARC as enabled by 0:51:16.609,0:51:21.502 default together, then again that fixes[br]one of the major problems with SPF, but 0:51:21.502,0:51:25.864 does not automatically fix other problems[br]because there's not enough granularity and 0:51:25.864,0:51:32.119 the potential for misconfiguration. So.[br]And the interesting fact is that DMARC 0:51:32.119,0:51:37.970 only requires that one of the other[br]technologies SPF or DKIM is passed in 0:51:37.970,0:51:42.749 order to consider email valid. There is no[br]way in DMARC, even though there are many 0:51:42.749,0:51:45.680 others like selectors. There is no way to[br]specify that both of them should be valid 0:51:45.680,0:51:50.019 or that DKIM should be preferred to SPF.[br]In practice, what it means is that for 0:51:50.019,0:51:54.950 most systems that enable all three of[br]them, which is a good practical solution 0:51:54.950,0:51:59.849 from penetration tester side we can just[br]ignore DKIM outright and just focus on SPF 0:51:59.849,0:52:05.170 because the SPF is the weakest link in[br]this situation. Okay. So just a minute for 0:52:05.170,0:52:11.559 recap. I'm not sure if I have any more[br]time. Not many time I have. Okay. So 0:52:11.559,0:52:17.140 sorry. Yeah. So one really important note[br]is, when you are testing the systems, 0:52:17.140,0:52:22.270 consider both scenarios. So don't focus[br]just on send. If you are, for example, 0:52:22.270,0:52:27.599 testing Alice. Alice is the organisation[br]that is your customer. Don't just focus on 0:52:27.599,0:52:33.569 testing emails sent impersonating Alice,[br]but also as the other side. Because in 0:52:33.569,0:52:38.670 this here you can see that it's easy to[br]implement for example, SPF and DMARC 0:52:38.670,0:52:43.961 because for both of them only you only[br]need DNS configuration. Just one record 0:52:43.961,0:52:48.779 per each. However actually testing them[br]like well validating them properly is 0:52:48.779,0:52:52.643 harder. For the first you need the[br]software support, you need to configure it 0:52:52.643,0:52:56.585 correctly as well. So in practice it might[br]be that many of organisations that have 0:52:56.585,0:53:01.500 enabled DMARC or SPF on the DNS side for[br]outgoing mails, they are not actually 0:53:01.500,0:53:07.960 properly validating it. Yeah. Okay. Sorry,[br]I don't have time for that. So probably. 0:53:07.960,0:53:16.009 That's it. Sorry. Maybe some questions. 0:53:16.009,0:53:24.601 applause 0:53:24.601,0:53:29.719 Herald: Thanks, Andrew, for this nice[br]talk. Sure. We have time for a couple of 0:53:29.719,0:53:33.839 questions. So there I already see one[br]person, microphone number two. 0:53:33.839,0:53:40.150 M2: Hey, thanks a lot. Do you know some[br]good tools to monitor DMARC reports that I 0:53:40.150,0:53:44.339 get sent by my recipients?[br]A: Yeah. So this is a really good 0:53:44.339,0:53:49.940 question. We as a CERT, we are really[br]suggesting everyone to enable this tool, 0:53:49.940,0:53:55.190 but unfortunately, as far as I know, all[br]the tools that are popular on the 0:53:55.190,0:53:59.670 Internet, they are collecting some data on[br]you. So they are using it for marketing 0:53:59.670,0:54:04.412 purposes, do they are not very good for[br]privacy, if you are concerned about that. 0:54:04.412,0:54:07.880 So you need to implement something[br]yourself or you need to look at some, 0:54:07.880,0:54:12.180 start some open source project maybe.[br]Herald: OK. Microphone number one, please. 0:54:12.180,0:54:16.428 M1: Thank you for the good talk. Me[br]myself, I would consider myself an mail 0:54:16.428,0:54:23.609 administrator. I sometimes get advised to[br]shorten your SPF record because if it's 0:54:23.609,0:54:28.859 too long, it gets dropped anyway. For[br]that, I sometimes get advised to drop the 0:54:28.859,0:54:34.930 PTR record. But in your talk, you say the[br]PTR record is useful for reverse DNS 0:54:34.930,0:54:39.549 checking, which I find very useful as[br]well. How are you about shortening your 0:54:39.549,0:54:42.920 SPF and how are you about the PTR record[br]in general? 0:54:42.920,0:54:47.530 A: Well, it really depends on your[br]particular use case. So it might be the 0:54:47.530,0:54:51.230 case that some organizations really need[br]this longer SPF and there's not no way 0:54:51.230,0:54:55.799 around that you could do. What you could[br]do is include this, include use includes 0:54:55.799,0:55:01.479 because they won't be they are not macros,[br]so they won't get expanded. They do not 0:55:01.479,0:55:07.755 like your record doesn't become longer if[br]you include and use many includes. But the 0:55:07.755,0:55:12.119 problem, which I would suggest to you is[br]actually reconsider whether it's a really 0:55:12.119,0:55:16.970 whether you really need that many records[br]if it's still long, because they're a very 0:55:16.970,0:55:20.499 common problem, is that unless you are[br]Google or something like that, you don't 0:55:20.499,0:55:26.660 really need that long SPF. It's probably[br]some problem with some. Yeah. So it's 0:55:26.660,0:55:36.489 probably an error for most organizations.[br]Herald: OK. Well, very. Just briefly. 0:55:36.489,0:55:40.496 Number 1[br]M1: On the PTI rocker record. I heard that 0:55:40.496,0:55:43.489 it's dropped. Not dropped from the[br]standards, but it's not in the standards. 0:55:43.489,0:55:48.859 A: It is in the standard. No. PTR record[br]by itself is if it's really your use case. 0:55:48.859,0:55:53.599 I don't I'm not aware that it will be[br]automatically dropped somewhere. Shouldn't 0:55:53.599,0:55:56.380 be a problem.[br]Herald: We have a couple of more 0:55:56.380,0:55:59.349 questions here. So number six in the very,[br]very back. 0:55:59.349,0:56:07.420 M6: Thank you for your talk. That's not[br]directly related, but even it should be 0:56:07.420,0:56:13.800 related. If mail server accepts because[br]DKIM, DKARC and SPF, everything is fine, 0:56:13.800,0:56:18.779 but especially Google for a lot of[br]organizations, the mail is delivered but 0:56:18.779,0:56:24.089 classified as spam. It means on the inbox[br]of the recipient, it is not displayed. 0:56:24.089,0:56:28.069 Have you a solution to solve this problem[br]against Google? 0:56:28.069,0:56:33.630 A: Yeah. OK. So I have like different[br]opinions about that because one thing 0:56:33.630,0:56:38.787 which actually enables which we actually[br]should be doing. Thank you Google. Is 0:56:38.787,0:56:42.859 that they are so strict because that's the[br]only reason that we even have this high 0:56:42.859,0:56:47.879 percentage of even improperly configured[br]SPF. The only reason there are 70 percent 0:56:47.879,0:56:52.829 websites are using SPF is because that[br]they need to communicate with Google. And 0:56:52.829,0:56:56.690 Google won't accept your mail if it[br]doesn't have even SPF on the baseline. So. 0:56:56.690,0:57:04.269 I actually I enjoy it as a job that I do.[br]I've. I would prefer that Google does what 0:57:04.269,0:57:09.527 it does. But I understand the real admins[br]which have this problem. Google has the 0:57:09.527,0:57:15.239 tool. You probably know about it. Where[br]you can check what it considers about your 0:57:15.239,0:57:19.323 domain. So you need to consider this[br]problem on a case by case basis. Quite 0:57:19.323,0:57:23.559 often what happens is that even though you[br]have this DKIM, DMARC and so on, it's not 0:57:23.559,0:57:28.576 configured correctly. So that's what the[br]talk was about. So you have it. You 0:57:28.576,0:57:31.259 probably think that you have configured it[br]correctly, but there are some errors. 0:57:31.259,0:57:35.249 Herald: Okay, let's give priority to the[br]Internet. 0:57:35.249,0:57:40.170 Signal Angel: We have one question from[br]the Internet. Well, attempting to verify 0:57:40.170,0:57:43.819 and address how to handle no reply email[br]addresses. 0:57:43.819,0:57:49.999 A: No reply, I'm sorry. Can you read it[br]again, please? 0:57:49.999,0:57:55.170 Signal Angel: When attempting to verify an[br]address, how to handle noreply Email 0:57:55.170,0:58:04.529 addresses.[br]A: Maybe it was about the noreply header ? 0:58:04.529,0:58:10.650 Or not existing IP addresses ?[br]Signal Angel: How to handle email. No 0:58:10.650,0:58:14.809 reply email adresses.[br]A: I will try to get an answer to how I 0:58:14.809,0:58:21.532 understand it. So what often happens is[br]that what often happens is that the email 0:58:21.532,0:58:25.294 will be sent from nonexisting addresses.[br]So maybe that's what the question was. For 0:58:25.294,0:58:29.789 example, there is "no reply", and it's not[br]the problem itself. No reply. The problem 0:58:29.789,0:58:34.339 is that it's not an real address. There is[br]no such address. Right. And so I don't 0:58:34.339,0:58:38.816 have an answer for that because according[br]to RFC, you should you should still accept 0:58:38.816,0:58:43.627 it. Practically, as I said, lots of mail[br]systems already are dropping this 0:58:43.627,0:58:46.420 addresses if you're sending from not[br]existing unless you are Google or 0:58:46.420,0:58:50.150 something large, so you have been put into[br]whitelist. You just won't be able to do 0:58:50.150,0:58:54.779 that. You won't be able to send email from[br]non-existing address. So if that's your 0:58:54.779,0:59:00.309 situation, create the address, make it[br]like a remove all the email that comes 0:59:00.309,0:59:03.640 there, but create the real address so that[br]your acceptable. If you are on the other 0:59:03.640,0:59:08.269 side. So you are receiving this email. It[br]depends on this particular use case. So 0:59:08.269,0:59:12.099 just check what's going on. If you can[br]contact them, contact them. If you can't 0:59:12.099,0:59:16.220 contact them, then you should decide what[br]is the risk, if you are dropping these 0:59:16.220,0:59:23.920 addresses, are they important for you? So[br]according to RFC you should receive and 0:59:23.920,0:59:28.660 process this addresses.[br]Herald: Okay. Microphone number four, 0:59:28.660,0:59:33.040 please.[br]M4: Hey, thank you for this talk. Do you 0:59:33.040,0:59:40.630 know about effort to solve problems with[br]big email senders like online booksellers, 0:59:40.630,0:59:47.450 which are very great because they don't[br]seem to have their own SPF records, for 0:59:47.450,0:59:53.253 example, in in control.[br]A: Yeah. So in many cases you can just 0:59:53.253,0:59:56.711 contact them. So it's just the question[br]that they haven't thought about it. Or 0:59:56.711,1:00:01.770 maybe no one told them what to do or maybe[br]they don't know how to do better. Right. 1:00:01.770,1:00:05.249 So that's one of the parts that we as a[br]CERT we are doing. If you have some some 1:00:05.249,1:00:10.619 this problem with some large company in[br]particular country, I would suggest to 1:00:10.619,1:00:14.470 contact CERT. Even if it's not a[br]government organization, for example, in 1:00:14.470,1:00:18.700 Latvia, if that will be a latvian company.[br]We would do the triage. We would try to 1:00:18.700,1:00:21.892 try to talk to them, explain to them why[br]they need to change and so on. So that's 1:00:21.892,1:00:26.289 maybe one option for you. But the[br]practices that if something looks to you 1:00:26.289,1:00:30.060 as a third party, as a wrong[br]configuration, that is one I couldn't 1:00:30.060,1:00:34.400 mention in this talk. If something isn't[br]perfectly secure, it doesn't mean that 1:00:34.400,1:00:39.460 it's wrong. There might be actually[br]business case why it should be this way. 1:00:39.460,1:00:42.229 Right. Because, for example, if it's a[br]large I don't know, Amazon and some for 1:00:42.229,1:00:46.700 something like that. And if they have[br]tested and they know that when they enable 1:00:46.700,1:00:51.697 very strict configuration, some percentage[br]of their emails just doesn't come. Not 1:00:51.697,1:00:55.762 because of their problem, because of[br]someone else's problem. Right. But then 1:00:55.762,1:00:59.759 there is actually a real business case[br]that they they are not. It would be stupid 1:00:59.759,1:01:04.489 for them to enable this, you know, to[br]strict configuration, knowing that it will 1:01:04.489,1:01:08.970 damage their business. That makes sense,[br]right? 1:01:08.970,1:01:13.479 Herald: Okay. We are unfortunately running[br]out of time for those who are on the 1:01:13.479,1:01:17.755 microphones. please just line up with the[br]speaker next to the desk. He's gonna talk 1:01:17.755,1:01:21.195 to you. Perfectly sure. And. 1:01:21.195,1:01:25.159 applause 1:01:25.159,1:01:40.959 36C3 postroll 1:01:40.959,1:01:53.000 Subtitles created by c3subtitles.de[br]in the year 2020. Join, and help us!