0:00:00.142,0:00:00.972 Coming out. 0:00:01.016,0:00:02.263 Typically we think of this 0:00:02.307,0:00:04.885 as being an experience[br]specific to the queer community. 0:00:04.909,0:00:07.574 But we all have things that[br]we're keeping in our closets. 0:00:07.598,0:00:10.071 It could be something[br]about our home and family life, 0:00:10.125,0:00:11.841 about our mental or physical health. 0:00:11.865,0:00:14.704 Maybe you're not allergic[br]to cats, you just don't like them. 0:00:14.734,0:00:15.840 I feel you on that one. 0:00:15.868,0:00:18.231 Whatever it is that you're[br]keeping in your closet, 0:00:18.266,0:00:20.173 it shapes the way[br]you navigate the world. 0:00:20.195,0:00:21.741 That can include your work life. 0:00:21.775,0:00:24.813 So how do we go about[br]disclosing these important, 0:00:24.857,0:00:27.664 but sometimes difficult to talk about[br]aspects of who we are? 0:00:27.708,0:00:29.286 And when someone comes out to us, 0:00:29.300,0:00:31.498 what can we best do to[br]listen and support them? 0:00:31.542,0:00:32.902 [The Way We Work] 0:00:34.196,0:00:36.195 [Made possible[br]with the support of Dropbox] 0:00:36.219,0:00:37.426 Hi, my name's Micah. 0:00:37.460,0:00:38.806 But it hasn't always been. 0:00:38.830,0:00:40.799 After a year at my current place of work, 0:00:40.823,0:00:42.934 I started the process[br]of coming out as trans. 0:00:42.958,0:00:45.054 When I sat down[br]with human resources to talk 0:00:45.078,0:00:47.916 about how to reintroduce[br]myself to everybody, 0:00:47.940,0:00:49.566 neither of us had answers. 0:00:49.590,0:00:52.686 Nobody at my place of work[br]had come out as trans before, 0:00:52.710,0:00:54.566 but that's what I'm here to offer you. 0:00:54.590,0:00:55.865 Three tips on how to talk 0:00:55.889,0:00:58.076 about things that are hard to talk about. 0:00:58.100,0:01:00.918 And for those of you[br]on the other side of the conversation, 0:01:00.942,0:01:03.736 I have some advice for you too,[br]on how you can best listen, 0:01:03.760,0:01:06.096 respond and be an active ally[br]for your colleague. 0:01:06.120,0:01:08.172 I can't give you the exact words to say, 0:01:08.196,0:01:10.216 because they should be your own. 0:01:10.240,0:01:12.964 After all I don't know[br]what you're keeping in your closet. 0:01:12.988,0:01:14.187 But whatever it might be, 0:01:14.211,0:01:16.609 I hope these tips[br]will provide you with a framework 0:01:16.633,0:01:19.458 that's going to help you decide[br]exactly what you want to say 0:01:19.482,0:01:20.776 and how you want to say it. 0:01:20.800,0:01:23.536 Know what you want and don't want[br]out of the conversation. 0:01:23.560,0:01:25.666 To know this, ask yourself questions like, 0:01:25.690,0:01:26.848 do I need anything 0:01:26.872,0:01:28.927 from the person[br]that I'm disclosing this to? 0:01:28.951,0:01:31.260 Where do I want the conversation[br]to go from here, 0:01:31.284,0:01:32.441 if anywhere at all? 0:01:32.465,0:01:33.861 And how do I want this person 0:01:33.885,0:01:36.853 to understand my own relationship[br]with this aspect of who I am? 0:01:36.877,0:01:39.516 So, in my case, I knew[br]I wanted people to call me 0:01:39.540,0:01:41.466 by my new name and pronouns. 0:01:41.490,0:01:43.566 But I also didn't want them to avoid me 0:01:43.590,0:01:45.097 out of fear of messing them up. 0:01:45.121,0:01:46.470 This was going to take time. 0:01:46.494,0:01:49.226 And I wanted this to feel[br]like any other ordinary fact 0:01:49.250,0:01:50.776 about who I am. 0:01:50.800,0:01:52.852 So now we know what we want[br]to communicate. 0:01:52.876,0:01:54.937 Let's talk about how[br]we're going to say it. 0:01:54.961,0:01:56.191 By setting the tone. 0:01:56.215,0:01:58.437 You're going to want[br]to present the information 0:01:58.461,0:02:00.754 in the same way you want[br]people to respond to it. 0:02:00.778,0:02:03.135 They're going to be looking[br]and listening for cues 0:02:03.159,0:02:04.877 on what the appropriate response is. 0:02:04.901,0:02:07.219 Is this something[br]that you want to be celebrated? 0:02:07.243,0:02:08.486 I'm trans! 0:02:08.510,0:02:11.369 Or do you want to just address it[br]and move on with your life? 0:02:11.393,0:02:12.826 Oh, by the way, I'm trans. 0:02:12.850,0:02:15.526 There's no one right way[br]to say it for everybody. 0:02:15.550,0:02:18.126 What's most important here[br]is what's right for you. 0:02:18.150,0:02:19.313 Another note, 0:02:19.337,0:02:21.446 we're not going to be able[br]to control the way 0:02:21.470,0:02:23.193 in which everybody responds to this. 0:02:23.217,0:02:24.781 But what we do have control over 0:02:24.805,0:02:26.833 is how they understand[br]our own relationship 0:02:26.857,0:02:28.294 with this part of who we are. 0:02:28.318,0:02:30.190 So now that we know what we want to say 0:02:30.214,0:02:31.460 and how we want to say it, 0:02:31.484,0:02:33.834 where do we want[br]the conversation to go from here? 0:02:33.858,0:02:35.875 Well, my advice is to give an action item. 0:02:35.899,0:02:38.314 This will help you keep[br]control of the conversation 0:02:38.338,0:02:39.829 by giving people direction 0:02:39.853,0:02:42.588 on what they're supposed[br]to do or say next. 0:02:42.612,0:02:46.606 I knew I wanted this to feel like[br]any other ordinary fact about who I am. 0:02:46.630,0:02:48.726 So I decided I was going[br]to use my coming out 0:02:48.750,0:02:50.689 to solve an ordinary problem. 0:02:50.713,0:02:52.657 And I sent the following email. 0:02:52.681,0:02:54.936 "Hello all, I need your help. 0:02:54.960,0:02:57.889 I am in the market for a moisturizer[br]to help with my dry skin. 0:02:57.913,0:03:00.174 I'm also in the process of out as trans. 0:03:00.198,0:03:01.586 I'm changing my name to Micah 0:03:01.610,0:03:04.126 and my pronouns are he, him, his. 0:03:04.150,0:03:06.938 If you have any questions[br]about my change in pronouns 0:03:06.962,0:03:08.573 or my skin care needs, 0:03:08.597,0:03:09.896 feel free to send an email 0:03:09.920,0:03:12.066 to my updated contact information. 0:03:12.090,0:03:14.537 And I'd also like to note[br]that while my skin is dry, 0:03:14.557,0:03:16.276 it is not too sensitive. 0:03:16.300,0:03:18.741 We're all going to mess up[br]my name and my pronouns, 0:03:18.765,0:03:19.939 myself included. 0:03:19.963,0:03:22.662 So when this happens,[br]don't panic or cringe! 0:03:22.686,0:03:24.016 Please be kind to yourself 0:03:24.040,0:03:26.423 as we stumble through[br]these growing pains together. 0:03:26.447,0:03:29.088 I'm fortunate and grateful[br]to work in a place 0:03:29.112,0:03:31.056 where I feel embraced in any form, 0:03:31.080,0:03:34.521 be it as a transgender man[br]or a person with dry skin 0:03:34.545,0:03:36.419 or in this case, both." 0:03:37.090,0:03:39.316 Now, I'm going to be honest, 0:03:39.340,0:03:41.743 I haven't made many changes[br]to my skin-care routine 0:03:41.767,0:03:42.989 since sending this email. 0:03:43.013,0:03:45.577 But I will say that I am feeling[br]much more comfortable 0:03:45.601,0:03:46.762 in my own skin. 0:03:46.786,0:03:49.475 And that's what thanks[br]to responses like these. 0:03:49.839,0:03:51.841 [You have all the love and support, Micah! 0:03:51.865,0:03:54.455 And please know that I[br]highly rec Clinique products.] 0:03:54.479,0:03:55.650 [You are the best. 0:03:55.674,0:03:58.656 You are and will always be one[br]of my favorite people (at work). 0:03:58.680,0:04:00.562 Even if you do have terribly dry skin.] 0:04:00.586,0:04:01.823 [Thank you for being you, 0:04:01.847,0:04:05.458 however much or little you want to talk[br]about dry skin, genders, bodies, etc. 0:04:05.482,0:04:06.649 I will be here for you.] 0:04:06.673,0:04:09.696 [Thank you for giving us[br]permission to mess up ...] 0:04:09.720,0:04:11.092 Now you might be wondering, 0:04:11.116,0:04:13.124 if I'm the listener in this conversation, 0:04:13.148,0:04:15.152 what can I best do to support my colleague 0:04:15.176,0:04:17.645 other than maybe referring[br]them to my dermatologist? 0:04:17.669,0:04:19.615 Well, for starters, listen 0:04:19.639,0:04:21.886 with an open heart and an empathetic ear. 0:04:21.910,0:04:24.071 You're especially going[br]to want to listen here 0:04:24.095,0:04:26.241 for the specific language[br]the person is using 0:04:26.265,0:04:28.273 to describe themself[br]and their experience 0:04:28.297,0:04:29.824 because that's the same language 0:04:29.848,0:04:31.816 you're going to want to use back to them. 0:04:31.840,0:04:34.540 You might be tempted to ask[br]your coworkers some questions 0:04:34.564,0:04:35.716 about their identity. 0:04:35.740,0:04:37.225 Before you ask them a question, 0:04:37.249,0:04:38.440 ask yourself, 0:04:38.464,0:04:40.759 can I find the answer to this[br]in a search engine? 0:04:40.783,0:04:42.219 Chances are the answer is yes. 0:04:42.243,0:04:44.060 And if the answer is no, ask yourself, 0:04:44.084,0:04:45.718 is this too personal of a question 0:04:45.742,0:04:47.346 for me to be asking my colleague. 0:04:47.370,0:04:49.283 One question that is okay to ask though, 0:04:49.307,0:04:51.941 is there anything I can do[br]to support you at this time? 0:04:51.965,0:04:55.168 This is a note for if you're responding[br]in the moment and in person. 0:04:55.192,0:04:56.956 But if you want to be an active ally, 0:04:56.980,0:04:58.608 the conversation doesn't end here, 0:04:58.632,0:05:01.941 it picks up again with your[br]colleagues and human resources 0:05:01.965,0:05:04.446 on how you can make your[br]workplace more inclusive 0:05:04.470,0:05:05.978 of this person's identity. 0:05:06.002,0:05:08.127 Chances are it's not[br]just going to help them 0:05:08.151,0:05:09.914 but maybe someone else down the line. 0:05:09.938,0:05:11.097 Now, in my case, 0:05:11.121,0:05:13.510 it would be adding pronouns[br]to your email signature 0:05:13.534,0:05:15.455 and asking your coworkers to do the same 0:05:15.479,0:05:17.582 in order to help[br]normalize it across the org. 0:05:17.606,0:05:19.097 It could also be talking to HR 0:05:19.121,0:05:22.196 about having more trans-inclusive[br]health care policies. 0:05:22.220,0:05:24.673 And my last piece of advice[br]is for both the listener 0:05:24.697,0:05:26.403 and the leader in the conversation. 0:05:26.427,0:05:28.556 Remember that they're the same person 0:05:28.580,0:05:30.386 you've always known them to be. 0:05:30.410,0:05:32.681 It's the weight of stereotypes and stigmas 0:05:32.705,0:05:34.776 that often keep our closet doors shut. 0:05:34.800,0:05:37.975 We're afraid people are now[br]going to see us as this thing 0:05:37.999,0:05:40.980 instead of seeing this thing[br]as an aspect of who we are, 0:05:41.004,0:05:42.160 of we've always been. 0:05:42.184,0:05:44.096 I know that was the case for me too, 0:05:44.120,0:05:47.706 but it got easier for me[br]to say, my name is Micah 0:05:47.730,0:05:49.943 because of the way I saw it[br]not only accepted, 0:05:49.967,0:05:53.406 but enthusiastically embraced[br]by all of my coworkers. 0:05:53.430,0:05:55.986 So whatever it is[br]you're keeping in your closet, 0:05:56.010,0:05:57.626 I hope these tips empower you 0:05:57.650,0:06:00.196 to bring your authentic self[br]into your workplace 0:06:00.220,0:06:03.722 and hopefully feel more[br]comfortable in your own skin.