The cost of work stress -- and how to reduce it
-
0:01 - 0:04Stress -- we all know what it is
and we all handle it differently. -
0:04 - 0:06Whether it's our thoughts
speeding up or slowing down, -
0:06 - 0:08eating our emotions or not at all,
-
0:08 - 0:11difficulty sleeping
or just getting out of bed. -
0:11 - 0:14Frankly, it sucks.
-
0:14 - 0:15(Laughter)
-
0:15 - 0:17But there's good stress too, you know,
-
0:17 - 0:20like preparing for the biggest
public speaking event you've ever given. -
0:20 - 0:22(Laughter)
-
0:22 - 0:27(Applause)
-
0:27 - 0:28On a global platform.
-
0:28 - 0:29(Laughter)
-
0:29 - 0:31No, even the good stress
can mess with you, -
0:32 - 0:34but it's the bad stress
that I came to talk about. -
0:34 - 0:36And probably not
for the reason you'd expect. -
0:36 - 0:39I'm a relationship manager
for affluent individuals. -
0:39 - 0:42Meaning, I work with wealthy folks
and their families, hip to hip, -
0:42 - 0:44helping them achieve
their financial goals. -
0:44 - 0:46I like to keep the economy
in mind, because I know -
0:46 - 0:49that whatever impacts the economy,
impacts my clients, -
0:49 - 0:52and it turns out stress is impacting
the economy in a massive way. -
0:52 - 0:54What if I told you that by some estimates,
-
0:54 - 0:59the cost of work-related stress in the US
is close to 300 billion dollars annually? -
1:01 - 1:04Workplace stress, the stress
causing this massive impact, -
1:04 - 1:06is related to productivity and wellness.
-
1:06 - 1:08Today, that's what
we're here to talk about. -
1:08 - 1:11And by the way, it's linked
to employee disengagement, -
1:11 - 1:14chronic diseases that impact your work
-
1:14 - 1:16and work-related injuries and illnesses.
-
1:16 - 1:18And when you add up the cost
of all five factors, -
1:18 - 1:22it's an estimated
2.2 trillion dollars annually. -
1:23 - 1:26That represents 12 percent of our GDP.
-
1:27 - 1:30Now I know what you're thinking,
"That is a lot of money, and how?" -
1:30 - 1:32Stress is this deeply personal thing,
-
1:32 - 1:35it's crazy to think
it can have such a massive impact. -
1:35 - 1:37But consider this thought
experiment to explain how. -
1:37 - 1:40Imagine a single mother
working a stressful job, -
1:40 - 1:42in a stress-filled environment,
-
1:42 - 1:44where she sits 90 percent of the time.
-
1:44 - 1:46Maybe she doesn't have time to cook,
-
1:46 - 1:48so she chooses meals
based off of convenience, -
1:48 - 1:49which usually means what?
-
1:49 - 1:52Overly processed, high-sugar foods.
-
1:52 - 1:55Over time, this poor diet,
mixed with stress from work, -
1:55 - 1:57leads to a chronic disease.
-
1:57 - 1:58Let's call it diabetes.
-
1:59 - 2:01Medical care cost her
and the company more money, -
2:01 - 2:03which means more stress.
-
2:04 - 2:07Now, she's worried about her health
and making ends meet, -
2:07 - 2:10so she's probably distracted
and less productive. -
2:10 - 2:11But she can't be, remember?
-
2:11 - 2:13She's a single mother.
-
2:13 - 2:14Now she's thinking,
-
2:14 - 2:16"What if something happens to me?
-
2:17 - 2:19Who is going to take care of my child?
-
2:19 - 2:20Who is going to take care of my baby?"
-
2:20 - 2:22More stress.
-
2:22 - 2:24Now take that scenario,
tweak it whichever way you'd like, -
2:24 - 2:26and lay it over the nation,
-
2:26 - 2:27and you might start to see
-
2:27 - 2:30how we run up against
that multitrillion dollar cost. -
2:31 - 2:33This all hits very close to home for me.
-
2:33 - 2:36My father's one of the hardest-working
and most intelligent people that I know. -
2:36 - 2:39Don't get me wrong,
mom worked and provided too, -
2:39 - 2:42but he definitely embraced the role
of being the primary breadwinner. -
2:42 - 2:45And I'm sure most of us
can understand the stress and pressure -
2:45 - 2:47that comes with taking care
of our families. -
2:47 - 2:49But when you combine that
with workplace stress, -
2:50 - 2:51do you know what could happen?
-
2:51 - 2:54Developing irreversible
high blood pressure, -
2:54 - 2:56eventually losing function of your kidneys
-
2:56 - 2:58and spending a decade
on dialysis -- his fate. -
2:58 - 3:01Now I'm happy to report
that he did get a kidney transplant -
3:01 - 3:02just last year.
-
3:02 - 3:04However --
-
3:04 - 3:08(Applause and cheers)
-
3:08 - 3:10However, for nearly a decade,
-
3:10 - 3:13neither the economy nor my family
got the benefit from his work ethic -
3:13 - 3:14or his intelligence,
-
3:14 - 3:16and as he would say,
-
3:16 - 3:18that's just really sad commentary.
-
3:18 - 3:19All I'm saying is,
-
3:19 - 3:22I think stress impacts the economy
by reducing productivity -
3:22 - 3:24and increasing health care costs.
-
3:24 - 3:25Makes sense?
-
3:25 - 3:27Right?
-
3:27 - 3:28But here's what doesn't.
-
3:28 - 3:30Current research from
the World Health Organization -
3:30 - 3:35puts global spending on health
at 7.8 trillion dollars. -
3:36 - 3:38Research from the Global
Wellness Institute -
3:38 - 3:42suggests that the 4.5-trillion-dollar
global wellness industry -
3:42 - 3:47grew from 3.7 to 4.2 trillion
between 2015 and 2017, -
3:47 - 3:49and sees that growth into 2022.
-
3:50 - 3:52So what, why do you care?
-
3:52 - 3:55Because that growth is nearly
twice as fast as the global economy, -
3:55 - 3:58averaging about 3.3 percent
in the same period. -
3:58 - 4:00So what does all that mean?
-
4:00 - 4:02Every year, we're spending
more per year on health, -
4:02 - 4:05and the industries all about
developing overall well-being -
4:05 - 4:07and living a healthier lifestyle
-
4:07 - 4:09are growing almost twice as fast
as the global economy, -
4:09 - 4:13and yet, we're losing
trillions of dollars per year in output. -
4:14 - 4:16So what's up?
-
4:16 - 4:17(Laughter)
-
4:17 - 4:18Well, stress levels are up,
-
4:18 - 4:20and I believe that needs to change.
-
4:20 - 4:23I also believe the way we think
about stress needs to change. -
4:23 - 4:25So let's try by reframing how we view it.
-
4:25 - 4:28See, we tend to think about stress
as a consequence, -
4:28 - 4:30but I see it as a culture.
-
4:30 - 4:32Where do most of us spend our time?
-
4:32 - 4:33At work, right?
-
4:34 - 4:37Where we face that scale of finding
that work-life balance. -
4:37 - 4:40So the bonds between work,
stress, health and wellness -
4:40 - 4:41have never been closer.
-
4:41 - 4:43And yet, there's a massive disconnect
-
4:44 - 4:47in how we approach stress
and well-being in the workplace. -
4:47 - 4:49And we could blame many things, right?
-
4:49 - 4:50New tech,
-
4:50 - 4:53laser focus on shareholder returns,
-
4:53 - 4:55or my favorite, keeping up
with the Joneses -
4:55 - 4:57and taking pictures while we try.
-
4:58 - 4:59But at the end of the day,
-
4:59 - 5:01I'm afraid that we've created a culture
-
5:01 - 5:04where personal care and overall well-being
are given the back seat. -
5:04 - 5:06So how do we move forward?
-
5:06 - 5:09I believe the answer lies
in three fundamental pillars. -
5:09 - 5:11And if you find yourselves thinking,
-
5:11 - 5:14"Rob, I've heard this before,
tell me something I don't know," -
5:14 - 5:15ask yourself,
-
5:15 - 5:17if we already know what to do,
-
5:17 - 5:19then what have we been doing?
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5:19 - 5:21First, corporations.
-
5:21 - 5:25Specifically, how a corporation's
culture and communication style -
5:25 - 5:28play a pivotal role in the stress
and well-being of a workplace. -
5:28 - 5:31The DNA of a company
is its culture, right? -
5:31 - 5:32It sets the tone,
-
5:32 - 5:34even goes as far as defining the company.
-
5:35 - 5:36But I think companies should invest
-
5:36 - 5:39in the overall mental, physical
and emotional well-being -
5:39 - 5:41of their employees
-
5:41 - 5:44the way they invest
in innovation, R and D, right? -
5:44 - 5:47And do I think that this would increase
productivity and reduce stress? -
5:47 - 5:48I really do.
-
5:48 - 5:50But for it to really stick,
-
5:50 - 5:52a company has to figure out a way
-
5:52 - 5:55to measure the overall
well-being of its employees -
5:55 - 5:58with the same accuracy and precision
that they project growth and earnings. -
5:58 - 6:01And if this sounds
like a tall order, ask yourself -
6:01 - 6:04what really is a company's
most competitive advantage. -
6:04 - 6:06Its people.
-
6:06 - 6:07We know this.
-
6:07 - 6:10And just like anything in a company,
it has to start at the top. -
6:10 - 6:11So if you're a leader,
-
6:11 - 6:14openly showing how you care
for your mental health -
6:14 - 6:15and overall well-being
-
6:15 - 6:16is a huge catalyst.
-
6:16 - 6:18It's no secret I'm a soccer fan,
-
6:18 - 6:20so growing up, I had a couple of coaches.
-
6:20 - 6:23And I always had one who would lead
the heavy cardio workouts. -
6:23 - 6:25He would not stand
on the side and spectate. -
6:25 - 6:26He would participate.
-
6:26 - 6:28And that did three things.
-
6:28 - 6:29It made it difficult for me to complain.
-
6:30 - 6:31(Laughter)
-
6:31 - 6:33I always made sure to keep up,
-
6:33 - 6:35and I always felt more dialed in
to the exercise. -
6:35 - 6:36It's the same idea.
-
6:36 - 6:38And finally, communication.
-
6:38 - 6:41In order for me to really help my clients
achieve their financial goals, -
6:41 - 6:44requires that I actively
listen and then respond. -
6:44 - 6:47Let your employees tell you
what stresses them out. -
6:47 - 6:50Let them tell you
what wellness benefits they need. -
6:51 - 6:52And then act.
-
6:52 - 6:53And acting on what they tell you
-
6:53 - 6:55will show how serious
you take that feedback, -
6:55 - 6:58and I can't help but feel
the company will win in the long run. -
6:58 - 7:00Why?
-
7:00 - 7:03Because properly equipped employees
will be more productive and less stressed. -
7:03 - 7:06Next, I'd like to ask help
from everyone's favorite uncle. -
7:06 - 7:09That's right, the government
has to play a role in this. -
7:09 - 7:13The World Economic Forum
and the Harvard School of Public Health -
7:13 - 7:16estimate that from 2011 to 2030,
-
7:16 - 7:18major chronic diseases
and mental illnesses -
7:18 - 7:21will cost the global economy
47 trillion dollars. -
7:21 - 7:22And it's 2020.
-
7:23 - 7:26Now I'm not saying stress causes
all major chronic diseases, -
7:26 - 7:27or all mental illnesses,
-
7:27 - 7:29but even if a portion of it is,
-
7:29 - 7:31imagine how much lower
that number could be -
7:31 - 7:33if the government did what it does best --
-
7:33 - 7:34serve as the enforcer.
-
7:34 - 7:38But in this case,
for higher workplace standards. -
7:38 - 7:40I don't know, maybe even corporate
tax-incentive programs -
7:40 - 7:42to help raise those standards,
-
7:42 - 7:45but the best wellness corporate
policies and initiatives -
7:45 - 7:47backed by a forward-thinking government
-
7:47 - 7:50won't matter much without help
from the most crucial pillar. -
7:51 - 7:52You.
-
7:52 - 7:55That's right, stress
and managing it is so dynamic, -
7:55 - 7:56you have to play your part.
-
7:56 - 7:59And it's going to benefit
you and the economy. -
7:59 - 8:02Look folks, I'm not a psychologist, OK?
-
8:02 - 8:05But I have taken steps
to develop my own mental health -
8:05 - 8:06and overall well-being,
-
8:06 - 8:07so here's my last two cents.
-
8:08 - 8:10I think a crucial first step
is for everyone -
8:10 - 8:12is to be honest with themselves.
-
8:12 - 8:13About what?
-
8:13 - 8:16About putting your mental,
physical and emotional well-being -
8:16 - 8:17in the rear view
-
8:17 - 8:19and the damage it has caused.
-
8:19 - 8:23Honest about placing public opinion
above self-preservation. -
8:23 - 8:24Think social media.
-
8:25 - 8:28Honest about how we define ourselves
and what actually does. -
8:28 - 8:31Sure, your career contributes
to a portion of who you are. -
8:31 - 8:34But are we allowing it
to define us just a little too much? -
8:34 - 8:35And ask,
-
8:35 - 8:39"Is this bringing me the value I saw
with what it costs me?" -
8:39 - 8:41And I don't just mean the dollars.
-
8:41 - 8:44For me, being honest meant to get
a good, hard look at my relationship -
8:45 - 8:47with my thoughts, courage and failure.
-
8:47 - 8:49Started years ago in this
tournament championship game, -
8:49 - 8:51coach comes to me and says, "Rob Cooke,
-
8:51 - 8:53you step up, we can't lose today."
-
8:53 - 8:55So I stepped up.
-
8:55 - 8:56Failed.
-
8:56 - 8:57We lost.
-
8:57 - 8:58(Laughter)
-
8:58 - 9:00Thanks for laughing.
-
9:00 - 9:01(Laughter)
-
9:01 - 9:02Feels good.
-
9:02 - 9:04No, but ...
-
9:05 - 9:08You know, after that,
it stayed with me for a while, -
9:08 - 9:10to the point where any
opportunity to step up, -
9:10 - 9:12grow, develop,
-
9:12 - 9:14I'd quietly bow my head,
-
9:14 - 9:15step back.
-
9:15 - 9:17And then I discovered mindfulness.
-
9:17 - 9:20And I continued to develop it
in my daily life to this day. -
9:20 - 9:22To live in the present, the now.
-
9:24 - 9:26Now I get it, mindfulness
may not be for everyone, -
9:26 - 9:29but when I think of some of the most
successful and impactful people, -
9:29 - 9:30I see a common trend.
-
9:30 - 9:32Mastery of their mental game.
-
9:32 - 9:34Which includes stress management.
-
9:34 - 9:36It's all about developing awareness,
-
9:36 - 9:37acknowledgment and acceptance
-
9:37 - 9:41of your current thoughts, emotions,
environment and physical state. -
9:42 - 9:43Right?
-
9:43 - 9:45Now I didn't say never facing stress.
-
9:45 - 9:47But the management of that stress --
-
9:47 - 9:51that's the benefit,
again, for you and the economy. -
9:51 - 9:53I'll leave you with this thought.
-
9:53 - 9:56We all know that retirement
is all about saving more now -
9:57 - 9:58for later.
-
9:58 - 10:01What if we treated our mental health
and overall well-being -
10:01 - 10:02in the same capacity?
-
10:02 - 10:05Develop and save more of you now
-
10:05 - 10:06for later in life.
-
10:06 - 10:08Doing nothing means more cost,
-
10:08 - 10:10and worse, less time.
-
10:10 - 10:12And of the two,
-
10:12 - 10:13which can't you get back?
-
10:14 - 10:16So let's start moving
this culture of stress forward, -
10:16 - 10:18and start living happier, healthier
-
10:18 - 10:20and hopefully, more productive lives.
-
10:20 - 10:21Thank you.
-
10:21 - 10:25(Applause)
- Title:
- The cost of work stress -- and how to reduce it
- Speaker:
- Rob Cooke
- Description:
-
By some estimates, work-related stress drains the US economy of nearly 300 billion dollars a year -- and it can hurt your productivity and personal health too, says wellness advocate Rob Cooke. He shares some strategies to help put your mental, physical and emotional well-being back at the forefront.
- Video Language:
- English
- Team:
- closed TED
- Project:
- TEDTalks
- Duration:
- 10:38
Erin Gregory edited English subtitles for The cost of work stress -- and how to reduce it | ||
Oliver Friedman edited English subtitles for The cost of work stress -- and how to reduce it | ||
Oliver Friedman edited English subtitles for The cost of work stress -- and how to reduce it | ||
Oliver Friedman edited English subtitles for The cost of work stress -- and how to reduce it | ||
Erin Gregory approved English subtitles for The cost of work stress -- and how to reduce it | ||
Erin Gregory edited English subtitles for The cost of work stress -- and how to reduce it | ||
Krystian Aparta accepted English subtitles for The cost of work stress -- and how to reduce it | ||
Krystian Aparta edited English subtitles for The cost of work stress -- and how to reduce it |