0:00:05.499,0:00:08.841 Back in the old days[br]advertisers had to speak to everybody 0:00:08.841,0:00:11.959 to reach the few[br]interested in their product. 0:00:11.959,0:00:14.745 (TV announcer) [br]From the dairy case, only a $1.39. 0:00:14.745,0:00:17.625 Smile at the 50 cents savings.[br]MAN: Nice! 0:00:17.625,0:00:21.170 But today, companies[br]can reach us directly 0:00:21.170,0:00:25.060 with the right offer[br]at the right time. 0:00:25.060,0:00:28.711 (TV announcement)[br]I'm going to have a full head of hair 0:00:28.711,0:00:30.471 again, guaranteed. 0:00:30.471,0:00:33.440 NARRATOR: Even if we don't know it yet. 0:00:33.440,0:00:36.999 Right now in Australia, [br]some retailers automatically 0:00:36.999,0:00:40.782 offer us personalized vouchers[br]based on what we've just run 0:00:40.782,0:00:42.983 through the checkout.[br] 0:00:42.983,0:00:45.201 MAN: 15% off TV props! 0:00:45.201,0:00:48.091 NARRATOR: But in America,[br]it's gone way past that. 0:00:48.091,0:00:52.366 Last year, Target sent a teenage girl[br]vouchers for baby clothes 0:00:52.366,0:00:54.703 and maternity wear.[br]Angering her father in the process. 0:00:54.703,0:00:57.208 FATHER (yelling): This is totally [br]inappropriate! You're sending 0:00:57.208,0:00:58.944 these out to children! 0:00:58.944,0:01:02.455 NARRATOR: That was until he[br]discovered that his daughter 0:01:02.455,0:01:04.063 was, in fact, knocked up. [br]FATHER: (sobbing). 0:01:04.063,0:01:07.496 NARRATOR: Target worked it out[br]before Dad did by analyzing 0:01:07.496,0:01:10.864 the shopping records of women[br]on their baby shower registry 0:01:10.864,0:01:13.431 and noticing there are a whole[br]bunch of products that women 0:01:13.431,0:01:18.154 tend to buy when they are pregnant. 0:01:18.154,0:01:23.157 So they came up with a pregnancy [br]prediction score for other women 0:01:23.157,0:01:27.255 buying the same items[br]and even roughly guessed their due dates 0:01:27.255,0:01:30.835 to send out perfectly timed baby bargins. 0:01:30.835,0:01:35.696 SALESMAN: 50% off Nappys![br]WOMAN (screaming) 0:01:35.696,0:01:38.086 SALESMAN: I'll see if I have any in stock. 0:01:38.086,0:01:40.186 NARRATOR: Companies can tell when [br]you are about to move house, 0:01:40.186,0:01:42.925 when you're kids are going to graduate,[br]when you're thinking about buying 0:01:42.925,0:01:47.006 a new car, [br]They can pretty much read our minds. 0:01:47.006,0:01:49.188 MAN: Ooooh 20% off vasectomies. 0:01:49.188,0:01:52.566 NARRATOR: And in most cases, [br]we have willingly handed our 0:01:52.566,0:01:55.445 information over. [br]Take loyalty programs for example. 0:01:55.445,0:01:58.918 They aren't about rewarding you.[br]They are about spying on you. 0:01:58.918,0:02:00.961 SALESPERSON: Would you like[br]to join priceline sister club? 0:02:00.961,0:02:02.972 MAN: Ooooh, what does that involve?[br]SALESPERSON: Well, you give us 0:02:02.972,0:02:05.668 your name, address, date of birth, [br]sex, phone number and email 0:02:05.668,0:02:08.809 and we record every single purchase[br]you make and share that information 0:02:08.809,0:02:12.686 with third parties, then we can buy[br]even more information about you 0:02:12.686,0:02:15.115 from third parties[br]so we can sell you more stuff, 0:02:15.115,0:02:17.239 and, if you not only give us [br]all that information, 0:02:17.239,0:02:20.710 but also spend $100 in store,[br]we'll give you voucher for $3.00 0:02:20.710,0:02:23.477 which you most certainly[br]can throw straight in the bin. 0:02:23.477,0:02:27.930 MAN: Where do I sign! 0:02:27.930,0:02:30.605 NARRATOR: All those lifestyle [br]surveys and competitions, 0:02:30.605,0:02:32.729 they are just bribes for market research.[br] 0:02:32.729,0:02:35.919 MAN: Yeah, but all I need to do is tell [br]them how much I earn, where I live, 0:02:35.919,0:02:39.111 how many kids I have, what magazines[br]I read, my debits and securities 0:02:39.111,0:02:45.421 and I can win an electric golf trolley![br]For golf! 0:02:45.421,0:02:47.921 NARRATOR: And then there is the [br]mountain of data we create using 0:02:47.921,0:02:51.812 our credit cards, mobile phone[br]location services, social media updates, 0:02:51.812,0:02:55.462 google searches, actually pretty much[br]everything we do online. 0:02:55.462,0:03:00.032 MAN: Wait, wait, wait.. everything?[br]NARRATOR: Uh ha.. 0:03:00.032,0:03:02.833 And it's only going to get worse. 0:03:02.833,0:03:06.642 With an estimated one trillion[br]internet connected devices 0:03:06.642,0:03:11.083 in the world, by 2015, real life[br]and the digital universe 0:03:11.083,0:03:14.812 will soon become one.[br]MAN: Like in the Matrix?! 0:03:14.812,0:03:17.444 NARRATOR: Not the Matrix -[br]Minority Report. 0:03:17.444,0:03:21.264 In 2010, General Motors filed a[br]payment for billboards target 0:03:21.264,0:03:28.405 passing vehicles based on data[br]from their onboard navigation systems. 0:03:28.405,0:03:30.892 They want to show you ads based on [br]where you are going, 0:03:30.892,0:03:34.616 or how long you've been driving. [br]They even plan on working out 0:03:34.616,0:03:39.915 the age and sex of vehicle occupants[br]through voice analysis. That's right. 0:03:39.915,0:03:46.366 You're GPS could be listening to you.[br]MAN: Are you??? 0:03:46.366,0:03:49.084 MAN: Cool. [br]NARRATOR: It's not cool, Ben. 0:03:49.084,0:03:53.026 Companies like Axiom are selling [br]your data right now. 0:03:53.026,0:03:57.247 (on monitor: We have 1600 elements[br]including ethnic and behavioral categories 0:03:57.247,0:04:01.797 and with more sources than ever before,[br]our accuracy is unparalleled. 0:04:01.797,0:04:04.778 NARRATOR: They are making a mint [br]out of your information. 0:04:04.778,0:04:07.596 MAN: Yeah, so am I. [br]NARRATOR: Jees Ben, can't you see 0:04:07.596,0:04:17.609 where this is going. 0:04:17.609,0:04:18.619 It's weird.[br] 0:04:18.619,0:04:21.749 MAN: It's Tom Cruise! [br]Everything he does is weird! 0:04:21.749,0:04:26.097 NARRATOR: Ok, let me get some help here. 0:04:26.097,0:04:28.189 MAN: Who are you?[br]MAN (2): I'm an expert. 0:04:28.189,0:04:30.648 MAN: Expert in what?[br]MAN (2): This is TV. Does it really matter? 0:04:30.648,0:04:31.958 MAN: I guess not. [br] 0:04:31.958,0:04:34.558 MAN (2): I mean sure it's great to get[br]advertising that's particularly relavent 0:04:34.558,0:04:37.576 to you. But now that companies know[br]more about you and your behavior 0:04:37.576,0:04:40.415 than you can possibly imagine,[br]they target you when you're 0:04:40.415,0:04:43.119 at your most vulnerable[br]and open to suggestion. 0:04:43.119,0:04:45.711 It's not that you're actually [br]getting the best products, 0:04:45.711,0:04:47.879 you're getting the best [br]marketed products. 0:04:47.879,0:04:50.741 What about if this company[br]that has all your information 0:04:50.741,0:04:54.749 and sells it illegally, like T-Mobile[br]did in 2009 in the UK. 0:04:54.749,0:04:58.140 MAN: Well, that sounds...[br](cell phone beep) 0:04:58.140,0:05:04.790 MAN: Cheap ice cream! [br]I'll see ya. 0:05:04.790,0:05:07.185 NARRATOR: I think we lost him. 0:05:07.185,0:05:10.319 NARRATOR: In Europe they are trying[br]to fight back against this sort of thing 0:05:10.319,0:05:14.039 with laws that force companies to tell[br]you what data they're going to collect 0:05:14.039,0:05:16.903 and what they want to do with it 0:05:16.903,0:05:19.644 But in Australia, you're pretty much[br]on your own. 0:05:19.644,0:05:23.282 So, if you don't want to be bombarded[br]with personalized ads, 0:05:23.282,0:05:28.683 don't sign up to loyalty programs,[br]install tracking blocking software 0:05:28.683,0:05:32.333 on your computer, only use cash,[br]turn location services off on you mobile, 0:05:32.333,0:05:38.792 and that way advertisers won't be able[br]to target you. 0:05:42.541,0:05:43.035 I'm not bloody pregnant!